GuruAid


Country United States
State Austria
City Branford
Address 19 Business Park Dr
Phone (855) 575-5142
Website www.guruaid.com

GuruAid Reviews

  • Jul 15, 2014

I got a call from someone asking only if i was satisfied with my remote session i had with my virus protection co 2 weeks prior i said yes and hung up. today i had my computer freeze up saying that "Window's Defender" found 13 virus's and wanted my Credit card to fix.Since i had paid for protection allready i tryd to contact Norton 360 all i had was the number THEY CALLED ME ON so i felt safe since they weren't looking for infomation i beleived this was Nortons ph # not to mention thats who they said they were when i called .

They went thru my computer and informed me there was a fake virus and that my computer did not have the coverage i paid for and downloaded .They then said they could remove the fake virus,reinstall my antivirus but FIRST they needed to clean my computer of all virus's for $299 .Why should i pay you to fix a problem that i allready paid you to prevent ? he couldnt give me an english explanation but with some persistant questioning he admitted that he was NOT from Norton but from GURUAID and i had contacted him .

Real cute you i contacted you from the number YOU CALLED ME FROM CLAIMIMG TO BE NORTON .I then relized how conveinent it was that he just happened to have the code you need to get out of their virus loop that i needed to put my creditcard info otherwise .Long story short Norton was able to delete these virus and fix my computer FREE (well for the very reasonable fee i paid them in the first place just no additional charge) Stay away from these inbred cabdrivers GURU AID and WINDOWS DEFENDERS.

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