I am submitting a report as an unhappy customer with HomeFix due to several ignored calls to fix a rear storm door which became difficult to open after being installed within in a year. I purchased two storm doors on 3/22/06 from HomeFix. The rear storm started to hit the ground when opened during the Fall/Winter season in 2006-07. I made a service call to HomeFix to report the door issue and was told someone will contact me to follow me. I was never contacted concerning this repair. My last call concerning this issue in 2007 was never resolved. The last response I received was someone came by my house and did not see any issue with door. I was asked did I had cement work done on my porch to cause the door issue. Terrible customer service!! I never met a service person from HomeFix to examine the door. I will never use HomeFix for home remodeling again! This how they treat customers who spent over $10,000 in doors and windows!
HomeFix Corporation Reviews
I am submitting a report as an unhappy customer with HomeFix due to several ignored calls to fix a rear storm door which became difficult to open after being installed within in a year. I purchased two storm doors on 3/22/06 from HomeFix. The rear storm started to hit the ground when opened during the Fall/Winter season in 2006-07. I made a service call to HomeFix to report the door issue and was told someone will contact me to follow me. I was never contacted concerning this repair. My last call concerning this issue in 2007 was never resolved. The last response I received was someone came by my house and did not see any issue with door. I was asked did I had cement work done on my porch to cause the door issue. Terrible customer service!! I never met a service person from HomeFix to examine the door. I will never use HomeFix for home remodeling again! This how they treat customers who spent over $10,000 in doors and windows!