Infiniti of Scottsdale


Country United States
State American Samoa
City Scottsdale
Address 7601 E Frank Lloyd Wright Blvd
Phone 480-941-0055
Website www.infinitiofscottsdale.com

Infiniti of Scottsdale Reviews

Most Useful Comment
  • Dec 14, 2014

DO NOT SUPPORT PINNACLE NISSAN OR ANY DEALERSHIP OWNED BY LARRY V TUYL! MY CONTRACT WAS COMPLETELY CHANGED AND MY SIGNATURE FORGED AFETR I LEFT THE DEALERSHIP! CRIMINALS. LIARS. THIEVES.

I AM COMMITTED TO BRINGING THIS COMPANY DOWN AND PROTECTING ANY POTENTIAL CONSUMERS.

My story involves fraud committed by Pinnacle Nissan. I purchased a car from Pinnacle Nissan 3/30/07. I recently learned that the contract Pinnacle Nissan sent my finance company is not the contract I signed.

I have never seen the contract the finance company has on file. Pinnacle Nissan took $2210 that I financed for a service repair contract and increased the sale price of the car. They increased the rate by 2.99% to make more money on the back-end. Then increased the term by 6 months so that my payment changed minimally. I learned of this when I recently needed the service contract that I supposedly financed. All along, I thought the increased monthly payment included the $10.00 fee to process my payment with the finance company. I had no idea it was because they changed the rate and term of my loan. My "signature" on the altered contract has a faint box around it. It is clearly forged by cut and pasting in some manner. I did not sign that contract. I would never agree to take the amount I financed for the service contract and increase the purchase price of the car. Pinnacle Nissan pocketed that money and then increased my rate to make more money and extended my term. I have been trying to resolve this on my own. I filed complaints with the BBB, Attorney General and Federal Trade Commission. I have requested the original contract from Pinnacle. No one knows where it is and no one will return my calls. I have emailed the GM, Jonathan Turner and he will not respond. I contacted the local news stations and submitted my story. I am out thousands of dollars, a service contract and despite putting $7000 cash down, I am upside down in the vehicle now because of the increased rate and term.

I attached both contracts so everyone can see what they did. The first is the contract I signed and took with me when I purchased the car. The second is the contract Pinnacle Nissan created and sent to the finance company. After emailing the GM these contracts they continue to ignore me and refuse to resolve the matter.

I wish I had looked online and found all the other complaints against this company. Please, please, please do NOT support this dealership or any dealership owned by LARRY V TUYL. Make sure you research any dealership because he owns several in AZ under a parent company AUTOMOTIVE INVESTMENT GROUP.

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