The company's lists are worthless. They claim to update them every 60 days, but it'a lie. If you download a list, they automatically debit your credit card $129. They will not provide complete information unless you download it. They have written in their Terms and Condition that there is no refund, and your credit card company will not be able to do anything. Management doesn't care about the quality of the lists. It's fraud, so be careful.
This is what it says on the page tabbed as the truth nfofree.com/truth/
What You Can Expect From Our Sales Leads
On average, you can expect the following accuracy levels:
Business Database is compiled and updated by us. Our average accuracy is 95% — the Best in the industry!
95%? The best in the industry? I purchased their business leads and nearly 4 out every 10 were wrong. When I looked into them further I found that this is the same scammer that used to own InfoUSA. I'll never do business with this company again!
The sales leads I received from Infofree.com have been essential to growing my business. I simply select the zip codes, age range, and household income that I want. There are many other categories you can select though. You get your leads full contact information. The data accuracy is better than any other service I've used.
After being a customer over with this Company for over 2 years, we decided to try their "New enhanced service" to hopefully find out what we were missing (consumer/ business email contact lists). Please keep in mind that my staff had received calls to upgrade for the past year and finally I agreed to see what we were missing!
I decided Rather than upgrade our classic ("UNLIMITED" business account, that we would simply try the risk free option of starting another account (perfectly legit and approved by Infofree) through me personally and through my personal credit card.
I signed up and ??? There was absolutely NO DIFFERECE in the sampling of 20 total leads!! The only difference was that with the new service we would only get 200 per month from our $50 a month fee! So i called to cancel and I spoke to the lady who's voice is on the prompt, she was very nice and explained to me that she could turn us off but we should try the unlimited background checks? I agreed and after the month decided to canel and stay with the 1 classic account. THAT IS WHEN THIS COMPANY SHOWED THEIR TRUE COLORS. First- When trying to cancel over the phone it goes to a voicemail. SECOND- They will not call you back. THIRD- They immediatelly went to the terms of service.
Here's my problem!
1) There is absolutely - NO Difference in the leads that I recieved from my classic plan versus the new plan and that is my beef with this company! They seemed to be more interested in being right about us Downloading the leads to compare than their employees misrepresentation of what we were told we would recieve!
2)They Advertise a 30 day Money back Guarantee with No Indicator that there are Terms That apply or need to be referenced! In addition they have positioned the main page to not show the Terms unless you scroll down the page.
3)They have known of this manipulative marketing tactic since 2012 and have done nothing to resolve the problem for the consumer and I have also addressed the US Attorney Generals office to look into how many other customers have had this same issue.
4) Either way, I purchased the service in good faith and by being bamboozeled by their staff that their new leads were different then their old classic plan and that is not the truth!
After all this we went into our Classic plan and they disconnected us even though we had seperate everything and never had a problem with this account nor service!! We have yet to recieve a refund for them turning off our old account prior to our month being up?? I notified my Credit Card of my issue and they have notified our state legislatures and well see.
Infofree.com sells sales leads......they have a 30 day trail with full refund......we gave $130........they gave us 500 free credits after we joined......the refund policy does not mention at all the 500 free credits.........we thought we can use these free credits in any way.......we called to cancel in 2 weeks way before the 30 days......they said no refund.....you downloaded a few leads......we tried to explain we used some of the the free 500 credits......we thought that was seperate.....they rudely said it was our fault.....spoke to a VP Blake.......he did not even try to work out anything just said no.....beware of info free.com bait and switch refund policy .....the 500 free credits are not in the refund policy....the VP Blake goated me into filling a dispute with capital one.........they have posted a conditional refund od $130......will post again when dispute is closed.
Infofree.com Reviews
The company's lists are worthless. They claim to update them every 60 days, but it'a lie. If you download a list, they automatically debit your credit card $129. They will not provide complete information unless you download it. They have written in their Terms and Condition that there is no refund, and your credit card company will not be able to do anything. Management doesn't care about the quality of the lists. It's fraud, so be careful.
This is what it says on the page tabbed as the truth nfofree.com/truth/
What You Can Expect From Our Sales Leads
On average, you can expect the following accuracy levels:
Business Database is compiled and updated by us. Our average accuracy is 95% — the Best in the industry!
95%? The best in the industry? I purchased their business leads and nearly 4 out every 10 were wrong. When I looked into them further I found that this is the same scammer that used to own InfoUSA. I'll never do business with this company again!
Great Value, Great Service
The sales leads I received from Infofree.com have been essential to growing my business. I simply select the zip codes, age range, and household income that I want. There are many other categories you can select though. You get your leads full contact information. The data accuracy is better than any other service I've used.
Mark-
After being a customer over with this Company for over 2 years, we decided to try their "New enhanced service" to hopefully find out what we were missing (consumer/ business email contact lists). Please keep in mind that my staff had received calls to upgrade for the past year and finally I agreed to see what we were missing!
I decided Rather than upgrade our classic ("UNLIMITED" business account, that we would simply try the risk free option of starting another account (perfectly legit and approved by Infofree) through me personally and through my personal credit card.
I signed up and ??? There was absolutely NO DIFFERECE in the sampling of 20 total leads!! The only difference was that with the new service we would only get 200 per month from our $50 a month fee! So i called to cancel and I spoke to the lady who's voice is on the prompt, she was very nice and explained to me that she could turn us off but we should try the unlimited background checks? I agreed and after the month decided to canel and stay with the 1 classic account. THAT IS WHEN THIS COMPANY SHOWED THEIR TRUE COLORS. First- When trying to cancel over the phone it goes to a voicemail. SECOND- They will not call you back. THIRD- They immediatelly went to the terms of service.
Here's my problem!
1) There is absolutely - NO Difference in the leads that I recieved from my classic plan versus the new plan and that is my beef with this company! They seemed to be more interested in being right about us Downloading the leads to compare than their employees misrepresentation of what we were told we would recieve!
2)They Advertise a 30 day Money back Guarantee with No Indicator that there are Terms That apply or need to be referenced! In addition they have positioned the main page to not show the Terms unless you scroll down the page.
3)They have known of this manipulative marketing tactic since 2012 and have done nothing to resolve the problem for the consumer and I have also addressed the US Attorney Generals office to look into how many other customers have had this same issue.
4) Either way, I purchased the service in good faith and by being bamboozeled by their staff that their new leads were different then their old classic plan and that is not the truth!
After all this we went into our Classic plan and they disconnected us even though we had seperate everything and never had a problem with this account nor service!! We have yet to recieve a refund for them turning off our old account prior to our month being up?? I notified my Credit Card of my issue and they have notified our state legislatures and well see.
Infofree.com sells sales leads......they have a 30 day trail with full refund......we gave $130........they gave us 500 free credits after we joined......the refund policy does not mention at all the 500 free credits.........we thought we can use these free credits in any way.......we called to cancel in 2 weeks way before the 30 days......they said no refund.....you downloaded a few leads......we tried to explain we used some of the the free 500 credits......we thought that was seperate.....they rudely said it was our fault.....spoke to a VP Blake.......he did not even try to work out anything just said no.....beware of info free.com bait and switch refund policy .....the 500 free credits are not in the refund policy....the VP Blake goated me into filling a dispute with capital one.........they have posted a conditional refund od $130......will post again when dispute is closed.