Jonny's Towing & Recovery


Country United States
State Benin
City Oswego
Address 24 Stonehill Rd
Phone 630-383-1150
Website www.jonnystowingnow.com

Jonny's Towing & Recovery Reviews

  • Jan 11, 2015

I heard something break on my car (turned out to be my driveshaft) so I was already feeling terrible. I pulled over and I searched google for tow truck companies and Jonnys tow truck was the first one to pop up. The ad said that they accept visa, they tow for $65, and when I called they said they would arrive in 15 minutes.

After an hour they arrived and I told them that I heard grinding in my tires so they needed to lift my entire car off the ground and of course they didn't. As soon as we took off I heard the grinding in my tires so they stopped after a few blocks to lift the entire car off the ground like I told them to do in the first place.

When I asked them if they accepted visa they said Cash Only!!! and the fee would be $285 to drive me less than 7 miles to my house. I didn't have the cash so they took me to the ATM around the block from my house and I gave them the money and ask them to take my car to the alley and they said that they couldn't fit without even trying or even seeing the alley first so they put my car down in the middle of the street.... literally... then they left me there in the the snow alone.

Luckily I was around my house so I found help and my car could still move even though the wheels made a horrifying grinding sound. So they probably did more damage to my car, they definitely overcharged me maybe because I am a woman, and they were complete jerks ignoring me when I spoke.

I just wanted to put this out there so people could be informed. Please don't use these guys. They will get what's coming to them because there is no way they can keep getting away with the awful way they treat people.

Another thing I want to say is that you should always do your research first. When I was in college I learned that companies pay google and other search engines to be the first company to pop up when certain keywords are searched. Just because they are the first one doesn't mean they are the best.

I should've known better but my emotions got the best of me but luckily I'm only out of $285 but they will be out of a company if this keeps up.

  • Sep 12, 2014

This is by far the worst experience with a tow truck company EVER!!! I experienced a blown out tire on the I90 by Woodfield Mall so I googled the nearest tow company near me. Jonny's Towing is the first one on the list and it advertised towing at $65. Additionally, they advertise that they take credit cards, but once I was hooked up the Driver, William, said that they only take CASH because no one is in the office.... When I called and talked to the owner John, he said they do take credit, but not debit cards... I do not understand how a "Credit Card" is a debit card... I was not trying to pay for this with a debit card to begin with for the ridiculous charges they they were charging me. TOTAL RIP OFF. What I also find ridiculous is that they charge "In Route Miles" to drive from the last place they dropped off their last tow to me and I do not understand why should I pay for this, no other tow truck company has ever done this to me. I ended up paying $320.00 CASH which I did not anticipate prior to being hooked onto the truck.. The break down is like this $195.00 for a tow service, $50 for miles towed (10 miles), $75.00 for in route miles (15 miles). If you ask me I think they are just not trying to report the revenue for tax purposes, but that's just me. I do not know what kind of business they are trying to run over there, but it seems shady. I will follow up with a complaint to the Better Business Bureau to discuss this poor excuse of ownership and business practices over there. STAY AWAY FROM JONNY'S TOWING UNLESS YOU WANT TO BE RIPPED OFF.

  • Sep 3, 2014

My wife was stranded at the corner of Thorndale and York with a dead battery, Found Johnnys towing on the internet advertising 65.00 tow. We needed a tow for 2 miles from the location. Our car is a small Subaru Forester. After we arrived we were told the price for a 2 mile tow would be 295.00!!!! 2 miles! I kid you not.

I could understand a hundred bux or so, for 2 miles, But seriously? Nearly 300 bux for a 2 mile tow? I have had my work trucks towed 3 times as far for half the cost - and we are talking fully loaded service vehicles.

Clearly, this is outright price gouging - and all this after advertising 65.00.

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