Kabam, Inc.


Country United States
State Aruba
City San Francisco
Address 795 Folsom Street Suite 600
Phone (415) 391-0817
Website https://www.kabam.com

Kabam, Inc. Reviews

  • Jun 4, 2015

I have an extensive facebook group for dedicated long term players for Kabams title edgeworld that does not have your corrupt moderators banning people for opinions, at current i maintain the group with 1500 members - I know it gives them a place to really talk about whats going on in the game, I am telling you right now, there are players in my group looking into filing lawsuits against Kabam because you seem to care only about monetization over TOS agreements - Your TOS becomes Null and Void the moment you fail to back up your own TOS - a legally binding agreament between two parties cannot be enforced if you do not hold up your end of the agreament, no mater how much you try to defend it. At current the ratio between players using hack (HXD) and other code manipulating programs like Cheatengine.org in the online game over normal players who really do enjoy the game is 50/50

Players stop mapping because lets face it - a hacker has speed, no pop upwindows, they can take bases as fast as they can click them, where the normal player has to wait on load screens, level up screens etc.

Why should we continue to buy in game items? The HXD hacks give them free platinum, and free items

Why play at all, when what the moderators are saying is that Kabam not only knows about the hackers, but encourages it under (Testing) methods thus taking away the enjoyment from all the normal game paying players.

Again, what is the point you ask? The way the game is designed without account deletion of the players using hxd, and without IP Bans that need to be imposed, any hacker can simply start a new account and be happily back to hacking the game within minutes. The old ways of combatting the hackers is gone, you need to step up and truly fight this they way the hackers are kicking Kabams a*s. When you act I will stop spreading bad publicity all over your coporate linked in page and that of your CEO. I follow several industry leading sites and I am telling everyone not to play your games any further until you start caring about your player base. We beg, we plead, and you literally piss on our business. It's time we as players started doing the same to Kabam. If you can't support our experience, we can't support your online reputation. _ I am also resharing your responses all over facebook, as well as this post. Either do something, or we will!

That said - this was my reply to the support rep who failed to even talk about the issue at hand - Hackers.

Kabams stance on hackers is file a report on their game forum, which then tells you to open a support ticket - which again tells you to refer to the forums. It is an endless loop of Bulls*** with no real support ever happening. When you do finally get a support tech to reply to you, its a canned repsonse with promises that changes are coming soon, no definate dates or times are ever shared, and nothing ever changes, not in the four years some of us have played this title. The hacker problem continues to grow, and no amount of proof gets Kabam thinking of ways to combat any claim whatsoever.

Sample of what HXD users post in world chat feature http://i.imgur.com/AeedIM7.png

The comapnies stance on filing a lawsuit is refer to our TOS - well, if the company cant defend its player bases right to play in a hack free environment, how can they expect the players not to consider class action lawsuits? Some people have spent upwards of $30-40,000.00 over 4 years, some even forking in $100k - staggering amount for avideo game i agree but it is common.

Kabam needs to be held accountable - and I understand this is the norm for many of their gaming titels

  • Jul 31, 2014

This company develops and markets online games. The games are advertised as "free to play," however players need to spend money on the games to advance and compete. However:

1. Items need to be bought using in-game currency that generally needs to be purchased with real currency. These items purchased in-game often do not work, and one player who has spent money on the game has had their account inexplicably blocked from using many of the items he has bought. Evidence: In-game war game "attack reports" which show the player's enhancements not working or non-existent; In-game war game "attack reports" that show a player's "troops" being "killed" by 0 other troops.

2. Kabam shares players' personal information with their unpaid in-game volunteers, as well as with Kabam employees who participate in the games, and this information is widely used by the employees and volunteers to harass other players. Information such as the real identity of players, how much they have spent, and other personal information has been shared. If you sign up for a Kabam game, be prepared that everything they know about you will become public. Evidence: Players stating in-game how much other players have spent; players finding other players' information on Facebook.

3. Kabam's in-game volunteers and paid staff members who play the games manipulate the games in order to "beat" other players. While counter-intuitive, the theory they apparently use is that if a player loses, they will spend more money in order to try to win. The Kabam players frequently go into regular players' accounts and make changes to the account settings in order to negatively impact the player's ability to play the games. Evidence: Kabam instituted a pop-up warning when an account is open in multiple browsers, players report this warning pop-up when they only have one window open, and then note that changes have been made to their accounts.

It appears that some of Kabam's activities may be illegal, but there does not yet seem to be any civil or criminal actions against the company, yet. Also, the company is moving many of its business activities outside the United States in order to avoid likely legal action in the future. The company openly talks about "going public," or perhaps pursuing other sources of funding, but it's unlikely the company can successfully do so given the firm's highly questionable and devious business practices. Alternatively, by tilting most of its corporate assets to Asia, the firm may be able to source funding in the Asian markets, which may not be concerned about the firm's potential legal problems in the USA.

Recommendation: Kabam's games are fun, but do not commit much time or money to them, because you will likely need to leave their games once you as a player are subjected to the abuse of the company's volunteers and staff.

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