Do not use Language Course Marketplace, formerly Pimsleur Marketplace. I sent a comprehensive language course to them as part of a buyback program at the start of August. I used tracking so I know it was delivered. I tried to contact them over 20 times by phone. No one ever answers. I left messages but no one returns the call.
Evenutally, I emailed to a different address, [email protected] and somone forwarded me a link to submit for my $100 payment. They were supposed to confirm in 14 days. They never did, and despite many emails to the indicated email address, no one replied. I should have read the reviews first. They have been ripping people off for years now. I have all my documentation and I am going to try to file criminal charges for theft in the Ammon ID jurisdiction, and file a lawsuit. They are nothing but thieves. It is a good thing that I saved everything, so I have evidence of their deceipt. Do not use them. YOU WILL BE RIPPED OFF!!!
Elite Commerce (Language Course Marketplace / Pimsleur Marketplace) offers to buy back the language course that was purchased from them. I sent my course back according to their instructions and it was received by them (USPS confirmed) on August 30, 2014. I have not yet received payment for the language course that I returned. I have attempted to contact them by email, phone and the internet numerous times over a 3 week period and I have received no response.
I filed a complaint with the BBB on September 19th and the complaint was just closed because the company refused to respond. The BBB informed me that they have a large number of complaints that they are working through for this company.
They now have MY language course and have not paid me for it. This is outright THEFT.
I purchase a German course through http://languagecoursemarketplace.com: because it was cheaper than the original website Pimsleaur Approach. $129.00 instead of $180.00 because it was used.
Their website looks very good and there is nothing that suggest that this is a SCAM COMPANY.
I payed for the german course on July 1st 2014 and received an email next day that looks like this: ( very legit in appeareance):
Order ID: 52107
Date: 07/01/2014 - 08:05 AM
Billing Information
Payment: VISA
Name: *******
Company:
Phone: *******
Address: ********
City: Missoula
State/Province: MT
Zip/Postal Code: ******
Country: United States of America (US)
Email: ************
Shipping Information
Ship To
*************
Address *************
Missoula, MT *****
United States of America (US)
Shipping Method: FedEx Ground (3-7 Business Days) - USA ONLY - Excluding AK/HI - NO PO Boxes
Qty. Name Product ID Price Total
1 Used German Comprehensive 2 Gold
USED GER 2 129.95 $ 129.95
Sub Total $ 129.95
Shipping/Handling $ 9.95
Sales Tax $ 0.00
Total $ 139.90
The problem is that I never received the product. I called and a machine always answers. They tell you that a representative will attend your call in short but after 30 seconds a second recording tells you that because of their great prices and high volume of calls they are unable to attend your call so leave a message.
The same happens with their email option:
Email
We endeavor to respond to all email inquiries within 2-3 business hours, but guarantee a response within 1 business day.
They NEVER respond or call back. I've been trying to contact them for more than 1 month and NOTHING.
LANGUAGE MARKETPLACE IS A SCAM and I already reported it to Pimsleur Aproach where you should buy the language program if you are interested, ICS and Better Business Bureau. I also called my Credit card company and I will get a refund.
Avoid yoursel the trouble and DON'T BUY ANYTHING there, the only thing that will happen is that they will take your money and give you NOTHING.
Language Course Marketplace Reviews
Do not use Language Course Marketplace, formerly Pimsleur Marketplace. I sent a comprehensive language course to them as part of a buyback program at the start of August. I used tracking so I know it was delivered. I tried to contact them over 20 times by phone. No one ever answers. I left messages but no one returns the call.
Evenutally, I emailed to a different address, [email protected] and somone forwarded me a link to submit for my $100 payment. They were supposed to confirm in 14 days. They never did, and despite many emails to the indicated email address, no one replied. I should have read the reviews first. They have been ripping people off for years now. I have all my documentation and I am going to try to file criminal charges for theft in the Ammon ID jurisdiction, and file a lawsuit. They are nothing but thieves. It is a good thing that I saved everything, so I have evidence of their deceipt. Do not use them. YOU WILL BE RIPPED OFF!!!
Elite Commerce (Language Course Marketplace / Pimsleur Marketplace) offers to buy back the language course that was purchased from them. I sent my course back according to their instructions and it was received by them (USPS confirmed) on August 30, 2014. I have not yet received payment for the language course that I returned. I have attempted to contact them by email, phone and the internet numerous times over a 3 week period and I have received no response.
I filed a complaint with the BBB on September 19th and the complaint was just closed because the company refused to respond. The BBB informed me that they have a large number of complaints that they are working through for this company.
They now have MY language course and have not paid me for it. This is outright THEFT.
I purchase a German course through http://languagecoursemarketplace.com: because it was cheaper than the original website Pimsleaur Approach. $129.00 instead of $180.00 because it was used.
Their website looks very good and there is nothing that suggest that this is a SCAM COMPANY.
I payed for the german course on July 1st 2014 and received an email next day that looks like this: ( very legit in appeareance):
Order ID: 52107
Date: 07/01/2014 - 08:05 AM
Billing Information
Payment: VISA
Name: *******
Company:
Phone: *******
Address: ********
City: Missoula
State/Province: MT
Zip/Postal Code: ******
Country: United States of America (US)
Email: ************
Shipping Information
Ship To
*************
Address *************
Missoula, MT *****
United States of America (US)
Shipping Method: FedEx Ground (3-7 Business Days) - USA ONLY - Excluding AK/HI - NO PO Boxes
Qty. Name Product ID Price Total
1 Used German Comprehensive 2 Gold
USED GER 2 129.95 $ 129.95
Sub Total $ 129.95
Shipping/Handling $ 9.95
Sales Tax $ 0.00
Total $ 139.90
The problem is that I never received the product. I called and a machine always answers. They tell you that a representative will attend your call in short but after 30 seconds a second recording tells you that because of their great prices and high volume of calls they are unable to attend your call so leave a message.
The same happens with their email option:
Email
We endeavor to respond to all email inquiries within 2-3 business hours, but guarantee a response within 1 business day.
[email protected] or fill out the form below
They NEVER respond or call back. I've been trying to contact them for more than 1 month and NOTHING.
LANGUAGE MARKETPLACE IS A SCAM and I already reported it to Pimsleur Aproach where you should buy the language program if you are interested, ICS and Better Business Bureau. I also called my Credit card company and I will get a refund.
Avoid yoursel the trouble and DON'T BUY ANYTHING there, the only thing that will happen is that they will take your money and give you NOTHING.
they are a terrible company
I wish I could give them a negative star. The very first CD I tried to use had a huge gouge in it, they never answered my email