LegalZoom.com


Country United States
State Aruba
City Glendale
Address 101 N Brand Blvd 11th Fl, Glendale, CA 91203
Phone 3239628600
Website www.legalzoom.com/

LegalZoom.com Reviews

Most Useful Comment
  • Feb 11, 2015

Legalzoom earns money by tricking the consumer into becoming a paid member by pathetic means- hoping that the consumer won't accurately cancel their 30 day trial membership and then when the consumer realizes that their account has been debited for months without willing authorization, you log into the site and press "cancel my membership" which gives you a pop up box telling you that you must CALL-why would a consumer need to call after pressing cancel my membership- this is our money which legalzoom is not at liberty to use- how dare them make you take an added step to help aid them to remain taking our money- when you, the fool, jumps through the next required hoop, you are met with a recording telling you that it is after hours -this of course allows legal zoom to gain yet another advantage to their same game which is gaining money off of the consumer "forgeting" to cancel or call again at another time in hopes of getting another couple of months charges out of you. This is a pathetic disgusting way to earn a living. preying on consumers forgetting to end a trial and then not making canceling convenient and setting you up for more unwanted membership charges.

They make sure their "trial" is your "permanent" membership

Please call us at 888-310-0151 to cancel your membership.(the pop up box when hitting the "cancel my membership)

Mark as Useful [1 vote]
  • Feb 11, 2015

Filed an LLC with Legalzoom and they began to bill me and from what I read on the internet their are thousands of customers with unauthorized chages of $7.99 for legal advice that is without their consent! This is a very dishonest and nefarious business practice. They charged me $7.99 for 23 months for a fee that I cancelled after the first month with their agent I beleive his name was Mike. I trusted them and didn't bother following up. I recently noticed that I was still continuously being charged. I called again and Legalzoom agent said they had no record of me canceling the order. Wow, what a big surprise. Their agent never canceeled it. I trusted them and have recommened them to other people in the past. This is unfair, dishonest, and nefarious business practice to charge for a service which I did not want, need, or use. They only offer 1 refund, when i called and talked to the supervisor they only offered 3 months. This is unacceptable for a product that is not real, was never asked for, needed or used by me. They have several class action suits against them with thousands of complaints about thier business practices.

  • Oct 11, 2014

On Sept 26, I sent them four copies of some documents I had signed and had notarized for filing with the State of NJ related to a new corporation. On Oct. 6, I received an email that they were still waiting for the documents. I checked the UPS tracking and found that the documents had been delivered and signed for at their offices on 10/2. I called their customer care and was told that they would look into it (after I gave them the tracking #).

Today, Oct. 10, I received an email again that the processing was on hold due to an issue and called their customer care again. This time they maitained that they had received an empty envelope without the documents.

I have a witness who saw me put the documents in an envelope and deliver the envelope to the UPS store where it was labeled and shipped and I received a receipt. I called UPS and they checked the complete tracking record to verify that the envelope had not been damaged (something they note) nor mis-handled in any way on its way to delivery at their offices.

CONCLUSION: They lost the documents and then lied about it like it was my fault!

If this happened to you, would you trust them again to handle sensitive documents and properly file them on your behalf to a govenment agency? I certainly won't . . . and I advise you don't either.

Also, if you do decide to do business with them, note that they're not satisfied with the amount of money they charge to file corporate documents but they also sell all your information to many others who will then hound you by phone and email spam - my phone hasn't stopped ringing since I signed up with them!

  • Aug 13, 2014

I have submitted a complaint to the BBB with Legalzoom.com. This company is a rip off. They charge more than a lawyer to create a LLC and then take 10 times as long. I paid a lot extra to guarantee a 7-10 business day service. It went well past, and they would not refund the extra that I paid for that service. I even have in my email from the associate that signed me up and they refused to look at the service. The manager at legal zoom are all extremely rude. NEVER USE LEGALZOOM. My lawyer has created LLC's for me in the past and charged me $400, and was done in 3 days. 21 days later i still have not received it, and Im paying over $600 for legal zoom to do this. Complete rip off and their "satisfaction guarantee" is a joke because i am willing to pay for all the costs for the services i received. but no one will give me the money back for the 7-10 that they failed miserably on.

  • Jul 10, 2014

I was looking into using legalzoom to open up an LLC but was not sure what state I needed it in. I was going through the process online and had sumbitted it. I called legalzoom to place my order on hold and to have them NOT submit it to the state becuase I was still unsure what State I was going to open the LLC in. A week later I received a packet in the mail from legalzoom with my already filed LLC. I called and they told me it wasnt their problem and I would have to pay an ADDITIONAl fee to reverse the process after they already charge my credit card $500. I cantacted multiple times to try to resolve this and they will not help other than offering me to pay an additional fee. RIP OFF!!

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