On December 28th I saw a TV Commercial where this company offered an Airbrush system for $19.95 which I agreed to buy. Later they sent the purchase invoice which contained on very small letter words saying I will be charged $59.999 extra for 5 months more. I NEVER READ THAT because a purchase invoice is not where you should be warned about extra charges. Actually to advertise a product for $19.95 stating if you keep it it will cost later $320 or so is FALSE advertisement.
My credit card showed the $19.95 plus tax charge on January which I paid. On February I noticed extra charhges for $107 so I blocked my card. I wrote them about this and the only answer was to call a phone number that they did not answer after several attemtps. Later I started receiving threatening emails form them warning I owed $251 plus and that If I did not pay they will report me with credit companies. I respond I never authorized any extra charges.
Recently they send me a box I don't know what is in it I never asked for it. Therefore I sent back the box unopened. Now I received an email from them saying that not only I owed them $300 but I was also AUTOMATICALLY ENROLLED on a make up club where they intend to charge $39.95 monhtly forever.
I so regret entering this nightmare with this dishonest company. For 8 years I have purchased only on reputable sites such as amazon without a problem. I will not tollerate to pay for something I never intended to buy other than a system for $19.95. CAREFUL BUYERS PLEASE DON'T BUY ANYTHING WITH LUMINESS AIR learn from the present reports.
What started out as a $21 trial offer, turned into a monthly credit card charge of $100, and nothing to show for it. I received the initial trial offer, and called within 30 days to cancel my club offer, and still they charged my card for product I never received. They are a scam. The make-up is just colored water. Do not get involved with this company. I have made a credit card dispute, but had to cancel my credit card to get them to stop charging me, every two weeks. Unfortunately, they got me for 5 months at $100. What a scam. I wouldn't use the make-up even if I liked it after what they have done to me. Horrible. Don't let this viperous company bite you.
Buyer BEWARE! After seeing their lovely (and deceptive) TV ad, I asked for the $19.99 Luminess Air kit for Mother's Day, thinking this was a great and affordable gift. The hubby, who is VERY internet and business savvy, ordered it for me; incidentally, the price of "$19.99" is ALL OVER their website.
Once we received the order, the green sheet of paper inside informed us, "Your basic cost to try Luminess is $19.95 at the time of order followed by 5 affordable monthly payments of $59.99." In addition, it states that a refundable "security deposit" of $59.99 was assessed at the time of the order! Add all of this up and you get a grand total of approximately $380.
The Attorney General of Texas needs to bring this company to task. Not only do we have to pay to ship this back to them, they are "assessing" us the original $19.99 for returning it -- so no gift, just a charge and extra to ship it back, which is on us. DO NOT BUY THIS PRODUCT!!
Luminess Direct LLC Reviews
On December 28th I saw a TV Commercial where this company offered an Airbrush system for $19.95 which I agreed to buy. Later they sent the purchase invoice which contained on very small letter words saying I will be charged $59.999 extra for 5 months more. I NEVER READ THAT because a purchase invoice is not where you should be warned about extra charges. Actually to advertise a product for $19.95 stating if you keep it it will cost later $320 or so is FALSE advertisement.
My credit card showed the $19.95 plus tax charge on January which I paid. On February I noticed extra charhges for $107 so I blocked my card. I wrote them about this and the only answer was to call a phone number that they did not answer after several attemtps. Later I started receiving threatening emails form them warning I owed $251 plus and that If I did not pay they will report me with credit companies. I respond I never authorized any extra charges.
Recently they send me a box I don't know what is in it I never asked for it. Therefore I sent back the box unopened. Now I received an email from them saying that not only I owed them $300 but I was also AUTOMATICALLY ENROLLED on a make up club where they intend to charge $39.95 monhtly forever.
I so regret entering this nightmare with this dishonest company. For 8 years I have purchased only on reputable sites such as amazon without a problem. I will not tollerate to pay for something I never intended to buy other than a system for $19.95. CAREFUL BUYERS PLEASE DON'T BUY ANYTHING WITH LUMINESS AIR learn from the present reports.
What started out as a $21 trial offer, turned into a monthly credit card charge of $100, and nothing to show for it. I received the initial trial offer, and called within 30 days to cancel my club offer, and still they charged my card for product I never received. They are a scam. The make-up is just colored water. Do not get involved with this company. I have made a credit card dispute, but had to cancel my credit card to get them to stop charging me, every two weeks. Unfortunately, they got me for 5 months at $100. What a scam. I wouldn't use the make-up even if I liked it after what they have done to me. Horrible. Don't let this viperous company bite you.
Buyer BEWARE! After seeing their lovely (and deceptive) TV ad, I asked for the $19.99 Luminess Air kit for Mother's Day, thinking this was a great and affordable gift. The hubby, who is VERY internet and business savvy, ordered it for me; incidentally, the price of "$19.99" is ALL OVER their website.
Once we received the order, the green sheet of paper inside informed us, "Your basic cost to try Luminess is $19.95 at the time of order followed by 5 affordable monthly payments of $59.99." In addition, it states that a refundable "security deposit" of $59.99 was assessed at the time of the order! Add all of this up and you get a grand total of approximately $380.
The Attorney General of Texas needs to bring this company to task. Not only do we have to pay to ship this back to them, they are "assessing" us the original $19.99 for returning it -- so no gift, just a charge and extra to ship it back, which is on us. DO NOT BUY THIS PRODUCT!!