Gary Sussman is the owner of Marble House who exercises questionable business practices..
Gary's very friendly until challenged. The real Gary Sussman came out when I asked for my cash deposit on a product I canceled. Nothing was delivered and no work was done by Marble House.
When I asked for the deposit back Gary Sussman explained he would only issue a store credit. My deposit receipt did not have any refund policy on it nor was a refund policy posted anywhere in the store.
Sussman became defensive and said, "take it or leave it". I decline a store credit, and Gary said, "thank you, for the money" in front of employees and other customers in the store.
By not posting a refund policy or stating it on the depost receipt Gary Sussman might as well been wering a mask while holding me up.
Buyers beware of Mr. Sussman. Count your fingers after shaking hands with anyone at Marble House.
Marble House Stone & Design Reviews
Gary Sussman is the owner of Marble House who exercises questionable business practices..
Gary's very friendly until challenged. The real Gary Sussman came out when I asked for my cash deposit on a product I canceled. Nothing was delivered and no work was done by Marble House.
When I asked for the deposit back Gary Sussman explained he would only issue a store credit. My deposit receipt did not have any refund policy on it nor was a refund policy posted anywhere in the store.
Sussman became defensive and said, "take it or leave it". I decline a store credit, and Gary said, "thank you, for the money" in front of employees and other customers in the store.
By not posting a refund policy or stating it on the depost receipt Gary Sussman might as well been wering a mask while holding me up.
Buyers beware of Mr. Sussman. Count your fingers after shaking hands with anyone at Marble House.