I paid for a year up front instead of a contract. Called in May just to check how much longer on my year I had and the guy on the phone said it had expired the month prior so I was no longer a member. The year seemed unbelievably fast but didn't argue.
Now 5 months later I get an over draft fee from my bank and realize they have been charging me monthly even though they told me I had no membership and could no longer workout there.
When calling today they said they will cancel my membership that " I never had" according to them but that they still had to charge me for next month as well bc it takes at least another month for it to "cancel" in their system!!!!
Metro Family Fitness of Mount Clemens Reviews
This place is horrible!!
I paid for a year up front instead of a contract. Called in May just to check how much longer on my year I had and the guy on the phone said it had expired the month prior so I was no longer a member. The year seemed unbelievably fast but didn't argue.
Now 5 months later I get an over draft fee from my bank and realize they have been charging me monthly even though they told me I had no membership and could no longer workout there.
When calling today they said they will cancel my membership that " I never had" according to them but that they still had to charge me for next month as well bc it takes at least another month for it to "cancel" in their system!!!!