This company had somehow gotten my auto information and for the last two years have either called or mailed with false claims. They started sending letters posing as my Extended Warranty Coverage company claiming that my warranty was up and I was in some sort of trouble unless I bought an extended warranty coverage through them.
I checked with my dealer in the beginning and discovered that my warranty was still good and would not be expired for 6 months. Once my warranty was nearing the expiration date, I contacted the Manufacturer (Ford) and bought an Extended Warranty through them. Yet, National Auto Division continued to write me using the same tricks and false statements as before.
Later, they began to call me with the same old line. And I contacted the Manufacturer Warranty division and was assured that this was a third party that did not represent them nor any Ford dealership. Then, as they persisted to call, I would tell them, again, and again, that I already had extended coverage.
Finally, they tried a new Trick. This time they posed not as a company selling a questionable extended warranty coverage, but as a company contracted by Ford dealerships to question me about my lack of coverage and to inform me that my coverage was not in their computer database (of course not, I did not have coverage with them, thankfully). This rather concerned me as I started to fall prey to their lies and so they used this opportunity to find out information about my coverage.
Thankfully, I realized their tricks and offered to have my Real warranty company contact them with the necessary information. To this, they refused and continued to try to get information from me about my coverage contract. Then, I just hung up.
And that is my advice to anyone who receives a call from them, tell them you are not interested and just Hang Up on them. And report them to the Attorney General for New Jersey, as they are located in Howell, NJ.
This company called my home phone and asked for my 18 yo son by name. They then proceeded to pressure him into buying an extended warranty on what turned out to be my car. He wasn't even sure what he bought as he told me "mom I think I accidently insured your car". I called the company to have the warranty cancelled and his money refunded ($450) and they tried to convince me that I HAD to have this warranty. They claimed to have gotten my vehicle information from my insurance company and that I was going to lose coverage if I didn't purchase an extended warranty from them. I told them I didn't want it and that my son had no right to purchase coverage for my car. They cancelled the transaction only after discovering that my vehicle had too many miles for the product they sold my son. Then they tried to get me to buy another using the same scare tactics. I didn't give in and called my insurance company after. My auto insurance company assured me that they had no affiliation with National Auto Division and that they did not release customer information to other parties. Nat'l Auto Division most likely got my info from public databases with vehicle registration. Even so, my son is not listed as a registered vehicle owner, only as a driver. Also the mileage info they had was from when I bought the car, not what my current mileage is. I have registered a complaint with my state's AG although unless enough people make the same complaint they cannot take legal action. I have no legal recourse since they refunded the money. BEWARE this company, they use unethical sales practices. Their statment regarding my insurance company was blatently false.
This company called my home phone and asked for my 18 yo son by name. They then proceeded to pressure him into buying an extended warranty on what turned out to be my car. He wasn't even sure what he bought as he told me "mom I think I accidently insured your car". I called the company to have the warranty cancelled and his money refunded ($450) and they tried to convince me that I HAD to have this warranty. They claimed to have gotten my vehicle information from my insurance company and that I was going to lose coverage if I didn't purchase an extended warranty from them. I told them I didn't want it and that my son had no right to purchase coverage for my car. They cancelled the transaction only after discovering that my vehicle had too many miles for the product they sold my son. Then they tried to get me to buy another using the same scare tactics. I didn't give in and called my insurance company after. My auto insurance company assured me that they had no affiliation with National Auto Division and that they did not release customer information to other parties. Nat'l Auto Division most likely got my info from public databases with vehicle registration. Even so, my son is not listed as a registered vehicle owner, only as a driver. Also the mileage info they had was from when I bought the car, not what my current mileage is. I have registered a complaint with my state's AG although unless enough people make the same complaint they cannot take legal action. I have no legal recourse since they refunded the money. BEWARE this company, they use unethical sales practices. Their statment regarding my insurance company was blatently false.
National Auto Division Reviews
Tricky
This company had somehow gotten my auto information and for the last two years have either called or mailed with false claims. They started sending letters posing as my Extended Warranty Coverage company claiming that my warranty was up and I was in some sort of trouble unless I bought an extended warranty coverage through them.
I checked with my dealer in the beginning and discovered that my warranty was still good and would not be expired for 6 months. Once my warranty was nearing the expiration date, I contacted the Manufacturer (Ford) and bought an Extended Warranty through them. Yet, National Auto Division continued to write me using the same tricks and false statements as before.
Later, they began to call me with the same old line. And I contacted the Manufacturer Warranty division and was assured that this was a third party that did not represent them nor any Ford dealership. Then, as they persisted to call, I would tell them, again, and again, that I already had extended coverage.
Finally, they tried a new Trick. This time they posed not as a company selling a questionable extended warranty coverage, but as a company contracted by Ford dealerships to question me about my lack of coverage and to inform me that my coverage was not in their computer database (of course not, I did not have coverage with them, thankfully). This rather concerned me as I started to fall prey to their lies and so they used this opportunity to find out information about my coverage.
Thankfully, I realized their tricks and offered to have my Real warranty company contact them with the necessary information. To this, they refused and continued to try to get information from me about my coverage contract. Then, I just hung up.
And that is my advice to anyone who receives a call from them, tell them you are not interested and just Hang Up on them. And report them to the Attorney General for New Jersey, as they are located in Howell, NJ.
This company called my home phone and asked for my 18 yo son by name. They then proceeded to pressure him into buying an extended warranty on what turned out to be my car. He wasn't even sure what he bought as he told me "mom I think I accidently insured your car". I called the company to have the warranty cancelled and his money refunded ($450) and they tried to convince me that I HAD to have this warranty. They claimed to have gotten my vehicle information from my insurance company and that I was going to lose coverage if I didn't purchase an extended warranty from them. I told them I didn't want it and that my son had no right to purchase coverage for my car. They cancelled the transaction only after discovering that my vehicle had too many miles for the product they sold my son. Then they tried to get me to buy another using the same scare tactics. I didn't give in and called my insurance company after. My auto insurance company assured me that they had no affiliation with National Auto Division and that they did not release customer information to other parties. Nat'l Auto Division most likely got my info from public databases with vehicle registration. Even so, my son is not listed as a registered vehicle owner, only as a driver. Also the mileage info they had was from when I bought the car, not what my current mileage is. I have registered a complaint with my state's AG although unless enough people make the same complaint they cannot take legal action. I have no legal recourse since they refunded the money. BEWARE this company, they use unethical sales practices. Their statment regarding my insurance company was blatently false.
This company called my home phone and asked for my 18 yo son by name. They then proceeded to pressure him into buying an extended warranty on what turned out to be my car. He wasn't even sure what he bought as he told me "mom I think I accidently insured your car". I called the company to have the warranty cancelled and his money refunded ($450) and they tried to convince me that I HAD to have this warranty. They claimed to have gotten my vehicle information from my insurance company and that I was going to lose coverage if I didn't purchase an extended warranty from them. I told them I didn't want it and that my son had no right to purchase coverage for my car. They cancelled the transaction only after discovering that my vehicle had too many miles for the product they sold my son. Then they tried to get me to buy another using the same scare tactics. I didn't give in and called my insurance company after. My auto insurance company assured me that they had no affiliation with National Auto Division and that they did not release customer information to other parties. Nat'l Auto Division most likely got my info from public databases with vehicle registration. Even so, my son is not listed as a registered vehicle owner, only as a driver. Also the mileage info they had was from when I bought the car, not what my current mileage is. I have registered a complaint with my state's AG although unless enough people make the same complaint they cannot take legal action. I have no legal recourse since they refunded the money. BEWARE this company, they use unethical sales practices. Their statment regarding my insurance company was blatently false.