I ordered bed linen for my daughter in May 19th hoping to receive it on August 17th for move in day. So shocked there was no delivery on move in day. When we called, they said the delivery truck missed our order and it takes another 7-10 days! She had to sleep without linen! We went to Walnart to buy whole set, and called then to cancel the order. They said they can't truck the order since they don't use FedEx or UPS. My daughter finally received them but she had to pay return shipping fee! I was so frustrated that we had to go through this when we just arrived new campus and had a lot to get used to. I do not recommend this company. You can just go to Walmart or something, get everything right there, don't have to worry about missing delivery nor paying expensive return fee.
Ordered Student Starter Park and upgraded to 300 thread count for daughter going off to college. Quality of items was worse than dollar store. Called customer service. They are happy to accept return at your own cost. Return shipping is $25 to $75 depending on method of return and location. They misrepresent quality and hope you won't spend money to return. To use their guaranty, you will still be required to return items at your own expense and they will be replaced with similar (cheap) quality products. You are better off buying good name brand bed and bath items that will be much more user friendly from the start and probably outlive any items sold by this vendor. Buyer beware... don't get fooled by the "discounted" prices. 300 thread count is nothing like you would expect. These are poor quality items.
OCM.com Reviews
trash
this company is straight trash. do not order anything from them. Ridiculous
You don't receive in time!
I ordered bed linen for my daughter in May 19th hoping to receive it on August 17th for move in day. So shocked there was no delivery on move in day. When we called, they said the delivery truck missed our order and it takes another 7-10 days! She had to sleep without linen! We went to Walnart to buy whole set, and called then to cancel the order. They said they can't truck the order since they don't use FedEx or UPS. My daughter finally received them but she had to pay return shipping fee! I was so frustrated that we had to go through this when we just arrived new campus and had a lot to get used to. I do not recommend this company. You can just go to Walmart or something, get everything right there, don't have to worry about missing delivery nor paying expensive return fee.
Ordered Student Starter Park and upgraded to 300 thread count for daughter going off to college. Quality of items was worse than dollar store. Called customer service. They are happy to accept return at your own cost. Return shipping is $25 to $75 depending on method of return and location. They misrepresent quality and hope you won't spend money to return. To use their guaranty, you will still be required to return items at your own expense and they will be replaced with similar (cheap) quality products. You are better off buying good name brand bed and bath items that will be much more user friendly from the start and probably outlive any items sold by this vendor. Buyer beware... don't get fooled by the "discounted" prices. 300 thread count is nothing like you would expect. These are poor quality items.