The offices of OMG Tech Help are presently closed. Information is available via this website, which will be expanded and updated as additional information becomes available. On November 10, 2014, the Federal Trade Commission and the State of Florida filed a Motion for a Temporary Restraining Order (TRO) against OMG Tech Help LLC and certain related entities. Read more here.. http://omgtechhelp.wix.com/omg-tech-help
Federal Trade Commission TEMPORARY RESTRAINING ORDER
Plaintiffs; the Federal Trade Commission (“FTC” or the “Commission”) and the State of; Florida have filed a Complaint for Permanent Injunction and Other Equitable Relief pursuant to; Sections 13(b) and 19 of the Federal Trade Commission Act (“FTC Act”); 15 U.S.C. §§ 53(b); and 57b; the Telemarketing and Consumer Fraud and Abuse Prevention Act (“Telemarketing; Act”); 15 U.S.C. §§ 6101-6108; and the Florida Deceptive and Unfair Trade Practices Act; (“FDUTPA”); Fla. Stat. 501.201 et seq.; and have moved; pursuant to Federal Rule of Civil; Procedure 65(b); for a Temporary Restraining Order; Asset Freeze; Other Equitable Relief; and; for an Order to Show Cause Why a Preliminary Injunction Should Not Issue against Defendants; Boost Software; Inc.; Vast Tech Support; Rhonda Martin - Martin Consulting,LLC ; OMG Tech Help; Rhonda Martin - Martin Consulting,LLC ; Success Capital; Rhonda Martin - Martin Consulting,LLC ; Jon Paul Holdings; Rhonda Martin - Martin Consulting,LLC ; Amit Mehta; Elliot Loewenstern; Jon-Paul Vasta; and Mark Donohue.
Plaintiffs have sufficiently demonstrated that the Defendants Boost Software, Inc., Vast Tech Support, LLC, OMG Tech Help, LLC, Success Capital, LLC, Jon Paul Holdings, LLC, Amit Mehta, Elliot Loewenstern, Jon-Paul Vasta, and Mark Donohue have engaged in and are likely to engage in acts or practices that violate Section 5(a) of the FTC Act, 15 U.S.C. § 45(a), the FTC’s Trade Regulation Rule entitled “Telemarketing Sales Rule” (“TSR”), 16 C.F.R. Part 310, and Section 501.204 of FDUTPA, and that the FTC and the State of Florida are therefore likely to prevail on the merits of this action;
Plaintiffs have sufficiently demonstrated that immediate and irreparable harm will result from the Defendants’ ongoing violations of Section 5 of the FTC Act, the TSR and Section 501.204 of FDUTPA unless Defendants are restrained and enjoined by Order of this Court;
Plaintiffs have sufficiently demonstrated that immediate and irreparable damage to this Court’s ability to grant effective final relief for consumers, including monetary restitution, rescission, disgorgement or refunds, will occur from the sale, transfer, or other disposition or concealment by Defendants of their Assets or records if Defendants are provided with advance notice of this Order, and that therefore in accordance with Fed. R. Civ. P. 65(b), the interests of justice require that this Order be granted without prior notice to Defendants. Thus, there is good cause for relieving the FTC and the State of Florida of the duty to provide Defendants with prior notice of the FTC and the State of Florida’s application;
============== END ===============
OMG Tech Help Computer Service & Repair Internet
I am an bench technician and I work on all different types of computer issues, including virus removal. After these guys were done, there were viruses. Whether or not the viruses were there before or after the remote session from this company does not matter. This compay will scam you for no service and overcharge you for whatever service they pretend to perform. Do not give them access, credit card numbers, or one minute of your time.
If you came in contact with this company, immediately take your computer into a local computer repair company and ensure the technicians are A+ Certified through CompTIA.
Brief summary:
User was trying to install a media player, stopped at 50%, pop up told user that he had problems. Click here for tech support, that is where user found the number. Scammer remoted into the computer, said he was in Bocucatan Florida, said he was doing a tune up. Scammer found viruses and asked user for permission to charge $159.95 for a virus removal. User denied permission and shut pc down. The mini-tune up was $39.99 originally, the scammer charged ~$55.
Scammer was from this company.
Other info: I ran roguekiller, tdsskiller, malwarebytes, superantispyware, and spybot in safe mode. I also checked the proxy info and reset all of it to default.
They had my computer for 5 day online trying to install their TOTAL PROTECTION PACKAGE and had it all screwed up.Almost all the techs I dealt with were overseas,because they told me they were.Only one tech and he was a great guy,only one that understood computers,aand he fixed it but it took him about 18hrs to do so.He did not change shifts he worked streight through.
I called for technical support for multiple error messages. The company took control of my computer, worked for a few minutes, then stopped for hours. I had to call them to get them to restart. The error messages were not resolved. The compaany had control of my computer for over twelve hours, multiple technicians were involved, and I called them on the phone on multiple occasions trying to resolve my issues.
I called for tech support to upload pictures and got no reply, the phone number was never answered.
This company used scare tatics, played on my fears, predicted doom if I didn't give them my creit card # immediately & let them "fix" the thousand of malware ussues currently taking over the hard drive & infecting every aspect of my computer. The man told me it was just a matter of time before it would destroy everything on my hard drive. I have since tried to call them to ask (at my credit card company's advice) that they refund my card. I have been on hold several times for almost an hour & have not been able to talk to a live human being. Now I have to advise my credit card company to dispute this charge to try to get my money back, file a report with the Better Business Bureau & do anything else I can do to let people know about this scam
This company repeatedly advertised via the internet to help speed up and fix my mom's computer. They wound up taking her credit card number over the phone and charged her over $500 for fixing a minimal issue. They are more than likely focusing their ads on the elderly who are naive enough to sign up and purchase their worthless cleaner software. Do not use them it sounds like a boiler room operation when I called to cancel the transaction. Another scam out of sunny Florida. OMG Tech help claims to fix slow computers that have viruses. OMG Tech Help also sells overpriced malware bytes that can be purchased off of CNET for a fraction of the cost.
They target POGO users that have problems and these folks are usually elderly and fall easy vicitm to their pushy sales tactics. OMG Tech Help also claims to fix any virus issues or any pop up ads...OMG Tech Help is a scam and a fraud.
Hopefully this posting will stop people from using their services or lack of services. My mom was bagged and I cancelled the charge. If your not happy with their services simply call your credit company mention the rip off report articles about them, charge back the money to OMG Tech Help and get your money back as quickly as possible. The credit card company will refund the over priced sale quickly and painlessly.
I purchased the OMG Protection Plan last year (2013) after my grandson and downloaded some games and infected my laptop. It cost $600.00 for two years. It worked ok for the first year for small problem like getting WinkFlash to accept my pictures.
About two weeks ago I was given a Fitbit for my birthday, but I could not get the progrm to work. I though I had done something wrong so I contact OMG to help me. This was 5:30 Friday night. They log into my computer and said they would be working on throughout the night.
Sat morning my computer say under construction this went on all day Sat, all day Sunday. About 3pm I finally got a live person, and aftern two more hours of working with him, he asked if there were any more computers in the house, I said yes my partners, so he had me go to Walgreens and get some disc to copy a program off her computer to install on mine.
Against my better thoughts i did go and get the disc, my parter allow me copy some progam off hers so he ould install it on mine. Three hours later it still was not woking and he wanted me to let him tie into our Comcast system. I said NO, he was not going to screw up our cable. He said he did not know anything else to do. So he put his supervisor on who barley spoke english.
Let me say first I computer was a Dell that I had custon build for me and my uses and is about 6 years old. My partners is a HP and is 2 years old. The supervisor got on the phone and said that I was trying to get the HP worked on, that the contract I had with them was for a HP. Until that day my partner had never ever spoke to the people. I tried to explain, got upset started crying becase my computer said I had no hard drive, I had lost $1000.00 worth of music, 6 years of pictures and about 25 games I had downloaded (purchased on MSN) for my grandkids. I informed them that come morning I was going to file charges against them, and would use every media souce to my name, to warn people. My parter got on the phone and talked to him becasue I was sick with all the problems.
The man who could not speak english, told Lucy that The HP was under the contract, which she told him was impossible, that she owned the HP and had never done business with them. She told him that we knew they were running some kind of scam, that until they were allow in her computer that day, they had never had anything to do with her computer.
I kept telling them to look at the records from Friday, that my Dell was the one they logged into, but he kept sying no it was a HP. These people are liars. The are running some kind if scan and it scares the hell out of me that they were into both of our computers. I now have a computer that is useless.
Please post this so everyone know what can happen.
Lying Contacted by Representative (George)to update my computer protection. Informed him of the ongoing nightmare that I experienced since signing on with this so called Co. last year with Tech support and computer protection. He gave his word that this would never happen again! Being a fair man decided to give them yet another chance. He gave his word again that he would call me first thing Saturday 8/9/2014 to set this account up to protect my computer. No George? They have my $99. I have my soon to be unprotected computer. Again they have done what they did at inception, dishonorable, poor business too say the least. BBB please look into this matter, if it where not for you, characters as these would continue on without missing a beat. Thank You, J.W. Eick
Your Desired Resolution:
Have an Honorable Representative call me to properly set this account up as promised. If I do not hear from them by 8/15/2014 will dispute amount charged.
This case will be reviewed by a complaint specialist at Better Business Bureau, and then forwarded to the business for their response. It is our policy to allow the business 30 working days to respond to your complaint. You will be notified when the business has responded.
I purchased an on-line computer tune up service from OMG for $299.99. I was told that my laptop would run faster and the amount of unnecessary running processes would be removed. Two weeks later my there are now more running processes and my computer is slower than when they took my money. Stay away from OMG Tech.
Meant to repair computer which was brand new but come back in a worst state then it went. I had corrupted files on it , low on rescourses to many users , would not start up , there was no more end points available from the end point mapper , my printer had beeen raken off, Had a diagonostic reort from norton telling me to return norton to ,a protacted strate. could not sign out ,, norton could not take over computer remotely , and CLICK ON THERE WEB SITE AND IT SAYS YOUR SECURITY CERTICATE POSSIBLY NOT GENIUE. PROBLEMS MIGHT INDICATE TO TRICK YOU OR INTERCEPT ANY DATA YOU SEND TO SERVER. THIS COMPANY IS A BUNCH OF FRAUDSTERS , CAN NOT REPAIR COMPUTERS I COULD DO A BETTER JOB IF IU HAD TIME. UNQUALIFIED TECHNICIANS THREE YEAR OLDS COULD DO BETTER . PAID FOR A SERVICE THAT NEVER GOT COMPUTER COME BACK UNUSABLE AND YOU CALL THAT A REPAIR.
O M G Tech Service has been the go to for me for some time and I recently purchased within the last 2 weeks a virus scanning and protection support and after reaching out to them by internet, (no response) and phone, (we are closed .. go to web site which led me to here .. I want a consideralble amount refunded so i can go elsewhere for tech clean up support if they in fact are going under for some reason ..Please contact me with solutions and expectations ..
OMG tech help Supposed repair is now into its sixth day. Promises, promises. Told to call specific persons anytime for immediate response. No dice. Computer worse than before. We are now hostages. Florida
Repair has been going on for six days. Called during the week, spoke with David Deutscg who apologized and said everything would taken care of. Told me to call him or one of his assistants if there any more concerns. Fix did not work I called, no one responded. We are now their hostage because our computer can not access any files.
I like many, I suspect, have been mislead into believe this company is legitimate whereas in truth it is nothing more than a cover for criminal scamming. There help is worthless and the sales tactics despicable.
OMG Tech Help Charged my credit card but did no work! Delray Beach Florida
I called the phone number after buying software online to speed up my computer. As I was talking the person at the other endof the phone informed me that my pc was filled with viruses and he knew a company that could fix it.He also told me that he would be nice enough to take my $250 for having this "other" company fix my computer. He convinced me to pay him the $250 but by the time we were done speaking he tells me that the charge was $625!!!Instead of 1 pc, he added my husband's computer and then added 3 years of service. He ran my card and then told me that my pc would be fixed shortly! You know the rest. The computer was never touched and the company had my money. I tried to call back and was put on hold for almost 45 minutes. Some nice person in customer service (at least she said that she was in customer service) picked up and asked me what I wanted. As soon as I started to explain, she hung up. I called my credit card company and reported the company but I am sure that they will just close the doors and open in some other place and steal money from other people.
I purchased the OMG Protection Plan last year (2013) after my grandson and downloaded some games and infected my laptop. It cost $600.00 for two years. It worked ok for the first year for small problem like getting WinkFlash to accept my pictures.
About two weeks ago I was given a Fitbit for my birthday, but I could not get the progrm to work. I though I had done something wrong so I contact OMG to help me. This was 5:30 Friday night. They log into my computer and said they would be working on throughout the night.
Sat morning my computer say under construction this went on all day Sat, all day Sunday. About 3pm I finally got a live person, and aftern two more hours of working with him, he asked if there were any more computers in the house, I said yes my partners, so he had me go to Walgreens and get some disc to copy a program off her computer to install on mine.
Against my better thoughts i did go and get the disc, my parter allow me copy some progam off hers so he ould install it on mine. Three hours later it still was not woking and he wanted me to let him tie into our Comcast system. I said NO, he was not going to screw up our cable. He said he did not know anything else to do. So he put his supervisor on who barley spoke english.
Let me say first I computer was a Dell that I had custon build for me and my uses and is about 6 years old. My partners is a HP and is 2 years old. The supervisor got on the phone and said that I was trying to get the HP worked on, that the contract I had with them was for a HP. Until that day my partner had never ever spoke to the people. I tried to explain, got upset started crying becase my computer said I had no hard drive, I had lost $1000.00 worth of music, 6 years of pictures and about 25 games I had downloaded (purchased on MSN) for my grandkids. I informed them that come morning I was going to file charges against them, and would use every media souce to my name, to warn people. My parter got on the phone and talked to him becasue I was sick with all the problems.
The man who could not speak english, told Lucy that The HP was under the contract, which she told him was impossible, that she owned the HP and had never done business with them. She told him that we knew they were running some kind of scam, that until they were allow in her computer that day, they had never had anything to do with her computer.
I kept telling them to look at the records from Friday, that my Dell was the one they logged into, but he kept sying no it was a HP. These people are liars. The are running some kind if scan and it scares the hell out of me that they were into both of our computers. I now have a computer that is useless.
Please post this so everyone know what can happen.
OMG Tech Repair is a complete fraud. I downloaded a program called Total System Repair. I could not get the program to run. I called the company and was told the program would not fix my computer and that I could get online repair. the online repair came from OMG Tech Repair. They have taken over my computer for 4 days with no success in "speeding up" my computer. I have talked to about 10 differrent techs. None seem to know what they are doing. Now i cannot get them to respond to my requests online and when I call the phone number I never get anyone on the line. Stay away from OMG Tech Repair.
Omg Tech Help Reviews
To read more reports about OMG Tech Help, please click on this link..
The offices of OMG Tech Help are presently closed. Information is available via this website, which will be expanded and updated as additional information becomes available. On November 10, 2014, the Federal Trade Commission and the State of Florida filed a Motion for a Temporary Restraining Order (TRO) against OMG Tech Help LLC and certain related entities. Read more here.. http://omgtechhelp.wix.com/omg-tech-help
Federal Trade Commission TEMPORARY RESTRAINING ORDER
Plaintiffs; the Federal Trade Commission (“FTC” or the “Commission”) and the State of; Florida have filed a Complaint for Permanent Injunction and Other Equitable Relief pursuant to; Sections 13(b) and 19 of the Federal Trade Commission Act (“FTC Act”); 15 U.S.C. §§ 53(b); and 57b; the Telemarketing and Consumer Fraud and Abuse Prevention Act (“Telemarketing; Act”); 15 U.S.C. §§ 6101-6108; and the Florida Deceptive and Unfair Trade Practices Act; (“FDUTPA”); Fla. Stat. 501.201 et seq.; and have moved; pursuant to Federal Rule of Civil; Procedure 65(b); for a Temporary Restraining Order; Asset Freeze; Other Equitable Relief; and; for an Order to Show Cause Why a Preliminary Injunction Should Not Issue against Defendants; Boost Software; Inc.; Vast Tech Support; Rhonda Martin - Martin Consulting,LLC; OMG Tech Help; Rhonda Martin - Martin Consulting,LLC ; Success Capital; Rhonda Martin - Martin Consulting,LLC ; Jon Paul Holdings; Rhonda Martin - Martin Consulting,LLC ; Amit Mehta; Elliot Loewenstern; Jon-Paul Vasta; and Mark Donohue.
http://www.ftc.gov/news-events/press-releases/2014/11/ftc-obtains-court-orders-temporarily-shutting-down-massive-tech
Federal Trade Commission website
http://www.ftc.gov/system/files/documents/cases/141119vastboosttro.pdf
Plaintiffs have sufficiently demonstrated that the Defendants Boost Software, Inc., Vast Tech Support, LLC, OMG Tech Help, LLC, Success Capital, LLC, Jon Paul Holdings, LLC, Amit Mehta, Elliot Loewenstern, Jon-Paul Vasta, and Mark Donohue have engaged in and are likely to engage in acts or practices that violate Section 5(a) of the FTC Act, 15 U.S.C. § 45(a), the FTC’s Trade Regulation Rule entitled “Telemarketing Sales Rule” (“TSR”), 16 C.F.R. Part 310, and Section 501.204 of FDUTPA, and that the FTC and the State of Florida are therefore likely to prevail on the merits of this action;
Plaintiffs have sufficiently demonstrated that immediate and irreparable harm will result from the Defendants’ ongoing violations of Section 5 of the FTC Act, the TSR and Section 501.204 of FDUTPA unless Defendants are restrained and enjoined by Order of this Court;
Plaintiffs have sufficiently demonstrated that immediate and irreparable damage to this Court’s ability to grant effective final relief for consumers, including monetary restitution, rescission, disgorgement or refunds, will occur from the sale, transfer, or other disposition or concealment by Defendants of their Assets or records if Defendants are provided with advance notice of this Order, and that therefore in accordance with Fed. R. Civ. P. 65(b), the interests of justice require that this Order be granted without prior notice to Defendants. Thus, there is good cause for relieving the FTC and the State of Florida of the duty to provide Defendants with prior notice of the FTC and the State of Florida’s application;
============== END ===============
OMG Tech Help Computer Service & Repair Internet
I am an bench technician and I work on all different types of computer issues, including virus removal. After these guys were done, there were viruses. Whether or not the viruses were there before or after the remote session from this company does not matter. This compay will scam you for no service and overcharge you for whatever service they pretend to perform. Do not give them access, credit card numbers, or one minute of your time.
If you came in contact with this company, immediately take your computer into a local computer repair company and ensure the technicians are A+ Certified through CompTIA.
Brief summary:
User was trying to install a media player, stopped at 50%, pop up told user that he had problems. Click here for tech support, that is where user found the number. Scammer remoted into the computer, said he was in Bocucatan Florida, said he was doing a tune up. Scammer found viruses and asked user for permission to charge $159.95 for a virus removal. User denied permission and shut pc down. The mini-tune up was $39.99 originally, the scammer charged ~$55.
Scammer was from this company.
Other info: I ran roguekiller, tdsskiller, malwarebytes, superantispyware, and spybot in safe mode. I also checked the proxy info and reset all of it to default.
They had my computer for 5 day online trying to install their TOTAL PROTECTION PACKAGE and had it all screwed up.Almost all the techs I dealt with were overseas,because they told me they were.Only one tech and he was a great guy,only one that understood computers,aand he fixed it but it took him about 18hrs to do so.He did not change shifts he worked streight through.
I called for technical support for multiple error messages. The company took control of my computer, worked for a few minutes, then stopped for hours. I had to call them to get them to restart. The error messages were not resolved. The compaany had control of my computer for over twelve hours, multiple technicians were involved, and I called them on the phone on multiple occasions trying to resolve my issues.
I called for tech support to upload pictures and got no reply, the phone number was never answered.
OMG Tech Help is a total waste of time, do not use!!!!!
This company used scare tatics, played on my fears, predicted doom if I didn't give them my creit card # immediately & let them "fix" the thousand of malware ussues currently taking over the hard drive & infecting every aspect of my computer. The man told me it was just a matter of time before it would destroy everything on my hard drive. I have since tried to call them to ask (at my credit card company's advice) that they refund my card. I have been on hold several times for almost an hour & have not been able to talk to a live human being. Now I have to advise my credit card company to dispute this charge to try to get my money back, file a report with the Better Business Bureau & do anything else I can do to let people know about this scam
This company repeatedly advertised via the internet to help speed up and fix my mom's computer. They wound up taking her credit card number over the phone and charged her over $500 for fixing a minimal issue. They are more than likely focusing their ads on the elderly who are naive enough to sign up and purchase their worthless cleaner software. Do not use them it sounds like a boiler room operation when I called to cancel the transaction. Another scam out of sunny Florida. OMG Tech help claims to fix slow computers that have viruses. OMG Tech Help also sells overpriced malware bytes that can be purchased off of CNET for a fraction of the cost.
They target POGO users that have problems and these folks are usually elderly and fall easy vicitm to their pushy sales tactics. OMG Tech Help also claims to fix any virus issues or any pop up ads...OMG Tech Help is a scam and a fraud.
Hopefully this posting will stop people from using their services or lack of services. My mom was bagged and I cancelled the charge. If your not happy with their services simply call your credit company mention the rip off report articles about them, charge back the money to OMG Tech Help and get your money back as quickly as possible. The credit card company will refund the over priced sale quickly and painlessly.
I hope I helped someone
I purchased the OMG Protection Plan last year (2013) after my grandson and downloaded some games and infected my laptop. It cost $600.00 for two years. It worked ok for the first year for small problem like getting WinkFlash to accept my pictures.
About two weeks ago I was given a Fitbit for my birthday, but I could not get the progrm to work. I though I had done something wrong so I contact OMG to help me. This was 5:30 Friday night. They log into my computer and said they would be working on throughout the night.
Sat morning my computer say under construction this went on all day Sat, all day Sunday. About 3pm I finally got a live person, and aftern two more hours of working with him, he asked if there were any more computers in the house, I said yes my partners, so he had me go to Walgreens and get some disc to copy a program off her computer to install on mine.
Against my better thoughts i did go and get the disc, my parter allow me copy some progam off hers so he ould install it on mine. Three hours later it still was not woking and he wanted me to let him tie into our Comcast system. I said NO, he was not going to screw up our cable. He said he did not know anything else to do. So he put his supervisor on who barley spoke english.
Let me say first I computer was a Dell that I had custon build for me and my uses and is about 6 years old. My partners is a HP and is 2 years old. The supervisor got on the phone and said that I was trying to get the HP worked on, that the contract I had with them was for a HP. Until that day my partner had never ever spoke to the people. I tried to explain, got upset started crying becase my computer said I had no hard drive, I had lost $1000.00 worth of music, 6 years of pictures and about 25 games I had downloaded (purchased on MSN) for my grandkids. I informed them that come morning I was going to file charges against them, and would use every media souce to my name, to warn people. My parter got on the phone and talked to him becasue I was sick with all the problems.
The man who could not speak english, told Lucy that The HP was under the contract, which she told him was impossible, that she owned the HP and had never done business with them. She told him that we knew they were running some kind of scam, that until they were allow in her computer that day, they had never had anything to do with her computer.
I kept telling them to look at the records from Friday, that my Dell was the one they logged into, but he kept sying no it was a HP. These people are liars. The are running some kind if scan and it scares the hell out of me that they were into both of our computers. I now have a computer that is useless.
Please post this so everyone know what can happen.
Lying Contacted by Representative (George)to update my computer protection. Informed him of the ongoing nightmare that I experienced since signing on with this so called Co. last year with Tech support and computer protection. He gave his word that this would never happen again! Being a fair man decided to give them yet another chance. He gave his word again that he would call me first thing Saturday 8/9/2014 to set this account up to protect my computer. No George? They have my $99. I have my soon to be unprotected computer. Again they have done what they did at inception, dishonorable, poor business too say the least. BBB please look into this matter, if it where not for you, characters as these would continue on without missing a beat. Thank You, J.W. Eick
Your Desired Resolution:
Have an Honorable Representative call me to properly set this account up as promised. If I do not hear from them by 8/15/2014 will dispute amount charged.
This case will be reviewed by a complaint specialist at Better Business Bureau, and then forwarded to the business for their response. It is our policy to allow the business 30 working days to respond to your complaint. You will be notified when the business has responded.
I purchased an on-line computer tune up service from OMG for $299.99. I was told that my laptop would run faster and the amount of unnecessary running processes would be removed. Two weeks later my there are now more running processes and my computer is slower than when they took my money. Stay away from OMG Tech.
Meant to repair computer which was brand new but come back in a worst state then it went. I had corrupted files on it , low on rescourses to many users , would not start up , there was no more end points available from the end point mapper , my printer had beeen raken off, Had a diagonostic reort from norton telling me to return norton to ,a protacted strate. could not sign out ,, norton could not take over computer remotely , and CLICK ON THERE WEB SITE AND IT SAYS YOUR SECURITY CERTICATE POSSIBLY NOT GENIUE. PROBLEMS MIGHT INDICATE TO TRICK YOU OR INTERCEPT ANY DATA YOU SEND TO SERVER. THIS COMPANY IS A BUNCH OF FRAUDSTERS , CAN NOT REPAIR COMPUTERS I COULD DO A BETTER JOB IF IU HAD TIME. UNQUALIFIED TECHNICIANS THREE YEAR OLDS COULD DO BETTER . PAID FOR A SERVICE THAT NEVER GOT COMPUTER COME BACK UNUSABLE AND YOU CALL THAT A REPAIR.
O M G Tech Service has been the go to for me for some time and I recently purchased within the last 2 weeks a virus scanning and protection support and after reaching out to them by internet, (no response) and phone, (we are closed .. go to web site which led me to here .. I want a consideralble amount refunded so i can go elsewhere for tech clean up support if they in fact are going under for some reason ..Please contact me with solutions and expectations ..
OMG tech help Supposed repair is now into its sixth day. Promises, promises. Told to call specific persons anytime for immediate response. No dice. Computer worse than before. We are now hostages. Florida
Repair has been going on for six days. Called during the week, spoke with David Deutscg who apologized and said everything would taken care of. Told me to call him or one of his assistants if there any more concerns. Fix did not work I called, no one responded. We are now their hostage because our computer can not access any files.
A SCAM OF GLOBAL PROPORTIONS
I like many, I suspect, have been mislead into believe this company is legitimate whereas in truth it is nothing more than a cover for criminal scamming. There help is worthless and the sales tactics despicable.
OMG Tech Help Charged my credit card but did no work! Delray Beach Florida
I called the phone number after buying software online to speed up my computer. As I was talking the person at the other endof the phone informed me that my pc was filled with viruses and he knew a company that could fix it.He also told me that he would be nice enough to take my $250 for having this "other" company fix my computer. He convinced me to pay him the $250 but by the time we were done speaking he tells me that the charge was $625!!!Instead of 1 pc, he added my husband's computer and then added 3 years of service. He ran my card and then told me that my pc would be fixed shortly! You know the rest. The computer was never touched and the company had my money. I tried to call back and was put on hold for almost 45 minutes. Some nice person in customer service (at least she said that she was in customer service) picked up and asked me what I wanted. As soon as I started to explain, she hung up. I called my credit card company and reported the company but I am sure that they will just close the doors and open in some other place and steal money from other people.
I purchased the OMG Protection Plan last year (2013) after my grandson and downloaded some games and infected my laptop. It cost $600.00 for two years. It worked ok for the first year for small problem like getting WinkFlash to accept my pictures.
About two weeks ago I was given a Fitbit for my birthday, but I could not get the progrm to work. I though I had done something wrong so I contact OMG to help me. This was 5:30 Friday night. They log into my computer and said they would be working on throughout the night.
Sat morning my computer say under construction this went on all day Sat, all day Sunday. About 3pm I finally got a live person, and aftern two more hours of working with him, he asked if there were any more computers in the house, I said yes my partners, so he had me go to Walgreens and get some disc to copy a program off her computer to install on mine.
Against my better thoughts i did go and get the disc, my parter allow me copy some progam off hers so he ould install it on mine. Three hours later it still was not woking and he wanted me to let him tie into our Comcast system. I said NO, he was not going to screw up our cable. He said he did not know anything else to do. So he put his supervisor on who barley spoke english.
Let me say first I computer was a Dell that I had custon build for me and my uses and is about 6 years old. My partners is a HP and is 2 years old. The supervisor got on the phone and said that I was trying to get the HP worked on, that the contract I had with them was for a HP. Until that day my partner had never ever spoke to the people. I tried to explain, got upset started crying becase my computer said I had no hard drive, I had lost $1000.00 worth of music, 6 years of pictures and about 25 games I had downloaded (purchased on MSN) for my grandkids. I informed them that come morning I was going to file charges against them, and would use every media souce to my name, to warn people. My parter got on the phone and talked to him becasue I was sick with all the problems.
The man who could not speak english, told Lucy that The HP was under the contract, which she told him was impossible, that she owned the HP and had never done business with them. She told him that we knew they were running some kind of scam, that until they were allow in her computer that day, they had never had anything to do with her computer.
I kept telling them to look at the records from Friday, that my Dell was the one they logged into, but he kept sying no it was a HP. These people are liars. The are running some kind if scan and it scares the hell out of me that they were into both of our computers. I now have a computer that is useless.
Please post this so everyone know what can happen.
OMG Tech Repair is a complete fraud. I downloaded a program called Total System Repair. I could not get the program to run. I called the company and was told the program would not fix my computer and that I could get online repair. the online repair came from OMG Tech Repair. They have taken over my computer for 4 days with no success in "speeding up" my computer. I have talked to about 10 differrent techs. None seem to know what they are doing. Now i cannot get them to respond to my requests online and when I call the phone number I never get anyone on the line. Stay away from OMG Tech Repair.