One Hour Heating & Air Conditioning


Country United States
State Aruba
City Santa Rosa
Address 1400 Petaluma Hill Rd
Phone (888) 333-8888
Website www.onehourheatandair.com/

One Hour Heating & Air Conditioning Reviews

  • Apr 13, 2015

This company solicits business through the great reputation of Costco. For only $29 they will send someone out to "check" your HVAC system. My elderly relative bought this service and a tech was out very fast. He told her that her furnace had cracks on it and was leaking carbon monoxide! he had red tags in his hand and told her he was "required" to "red tag it"! He even showed her the most awful quality video footage allegedly showing her system. She asked hom why her three carbon monoxide detectors weren't alerting her to the problem. He said they must not be working! Really? All three were just not working?

the tech, who was incredible nice, told her for the low price of $6000 he could replace the furnace that day! She declined and instead called the power company. The power company employee came out and told her it all looked fine and was NOT leaking carbon monoxide! Oh, wait, that was AFTER he had to plug in her furnace that the tech left unplugged without telling her!

after follow up with the supervisor, it was learned that the tech unplugged it because he "forgot" that the law changed LAST YEAR and that they no longer are to "red tag" "faulty" systems! How does a tech, who's job it is to inspect systems conveniently "forget" the laws? Give me a break!

after a few internet clicks it is easy to find that this "scam" has happened almost this exact way to several peoe before from this company! Do not use these fraudsters! I am disgusted that they are operating in a community filled with the elderly and are trying to scare them into buying overpriced systems they dont even need!

  • Sep 26, 2014

One hour heat and air customers past present and future if you have been sold an over priced unit asaint was sold to you as their own name brand you actually paid for a subpar unit name brand GOODMAN.the prices are inflated you will pay $250 for a $12 part $800 for $50 part or the best one $2000 for a $150 coil.the maintnence plans are a sham it's to keep their foot in the door to try to get you to buy their so called (RECOMMENDATIONS) when you don't need it.the fact is the weekly meetings are how to convince the customer to buy parts not needed.im here to tell you everything can be fixed but rule of thumb if it isn't broke don't fix it at least get a second opinion it will pay you to do so before doing business with ONE HOUR.THEY WILL OFFER YOU AWESOME FINANCING 60 sac after tacking on a extra 15% and giving you a seer rating below the one you paid for . Their mone mailer are aimed at getting the foot in the door to sale you parts you don't get tithe $59 tune up don't get you jack.

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