Payment System Corporation


Country United States
State Aruba
City Los Angeles
Address 515 S. Flower St. Suite 1200 Los Angeles , California
Phone 888-592-5041
Website paysysco.com/

Payment System Corporation Reviews

  • Jul 18, 2014

My name is Mohammad

Esmaeili and I own Shondiz Cafe Downtown Denver Colorado. By the end of April their

agent showed up at my business. He spoke with me for a two hour meeting and

against all of my rejections he promised that the service will be great and

rates to be amazing. Since I knew these kind of con artist and false hopes

I finally got the manager Geoff Humboldt to give me a letter, signed by

him, that they need to cancel everything including the equipment lease in

case they do not fulfill their commitment.

Since day first things started to happening and I list them here.

1. Faulty equipment sent to me

2. Orders were messed up and I still after a month of communication have

not received my power supply for my machine, very basic thing!

3. Database was down and shut my business for Friday and Monday.

4. I, as the owner of the business, was yelled at, insulted and

disrespected by customer service and tech support when I was trying to get

help when their data base shut my business down.

5. Rates turn out to be totally lie and I end up paying more than I was

paying before.

6. Since I had a previous lease and was not willing to switch, I was

promised by Geoff that they will modify my lease to absorb that amount,

something that never happened.

7. I tried to get my issues resolved with them but they did not care and

never returned a single call. Only Geoff contacted me, 12 am midnight, and

promised to resolve everything. Lem another person also spoke with me and

promised to take care of everything. No one did a single thing with in a

month where they promised 24 hours resolution.

8. I tried to close my account for the past two weeks and the customer

service rep, Alejandro, Jessica, Jessie and many more told me that I will

receive a call from a cancellation Representative and they never called me.

Last time I talked to Alejandro for the 3rd time and requested a supervisor

on the like and I said I am not hanging up until my issues are resolved but

he simply HUNG UP ON ME!!!

Geoff's reaction to all of this was only promising refunds and taking care

of all of the issues every time that I contacted him and as of now he did

not even answered my messages.

I have already contacted Better Business Bureau and I am planning to

escalate this issue to where ever possible and need to make sure Payment

systems and whoever is related to this system is going to pay for it by not

being in business and deceiving business owners and hurt their business. My

next step is to file a lawsuit or whatever possible and get my rights back.

I don't deserve this at all not as a business not as a person.

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