Pearl-e-Whites


Country United States
State East Timor
City Virginia Beach
Address 4701 Shore Drive Suite 103 #437
Phone 866-321-4178
Website https://www.pearl-e-whites.com/

Pearl-e-Whites Reviews

Most Useful Comment
  • Oct 10, 2014

Like many of us, I would like to have whiter teeth. So, I followed the links to a website called Pearl-e-whites.com. Their home page says you can order a trial package so I did. It was supposed to be a free trial - you pay only the shipping/handling of $4.79.

I read through the contract very carefully and learned that you will automatically be enrolled in an auto-ship program and your cc will be billed $97.96/every month! It said you could cancel anytime. I certainly didn't want that, but I decided to go ahead and give the trial package a go. I just made sure to call as soon as it arrived and tell them I didn't want to be enrolled in an auto-ship program.

The representative then offered me a reduced price of approximately $45/month. That was also too high a price. So, I told her to just cancel my auto-ship and I will give the trial pen a fair try.

But, no! That little pen IS their monthly order! I was already being billed the full price. If I want my money back, I will have to send my "trial" back (no 14 days to use it) and then my card will only be billed $24.95 for 'Processing!' That made me really mad. There was no mention of a processing fee in the contract. It said I would be billed for the shipping of $4.79 - no problem!

She also told me that "they don't do trial offers." However, go to their website and it clearly says, "Get Your Trial Package Now!"

I got pretty insistent on the phone with her and told her I did not want to be billed ANYTHING except the shipping as mentioned in their ads and on their website. She gave me an address where I can send my 'free trial' back to and then they will give me all my money back.

I plan to empty the pen before I send it back. This is no way to do business - even if you read through the contract, they still have ways to bill you for more than origianlly advertised, and you don't get a 'free trial.'

You can find numerous whitening pens if you just google: teeth whitening pens. Pearl-e-whites says their main ingredient is "Carbomide Peroxidide" but it's just a peroxide. If you want whiter teeth, look for pens or other products w/peroxide and use them as directed.

You really don't get what you pay for in this case! The trial is a joke. You will pay dearly for it. Also, no tooth whitening system is worth $100/month. You can get your teeth whitened by your dentist for a lot less than $1200/year!

Buyer beware and don't waste your time or money on Pearl-e-whites. You could end up paying alot of money for a trial.

Mark as Useful [3 votes]
  • Jun 18, 2015

RIP OFF

Was given an offer through SW Airlines for frequent flier miles for an option to pick from a 'free gift'..so chose Pearl-E WHites...paid the 7.95 (so not free)...and the product did not work at all Arrived nearly 10 days later and didn't use for another 4 days to find out it didn't work and then found out there is a 14 day period to which they must be contacted. They made no waste of time to charge my checking account 114.00 dollars..it's is supposedly cancelled but it now apprears I've paid 11400 dollars for a tiny little tube. scam.

Mark as Useful [2 votes]
  • Jun 25, 2015

Follow Up

...after contacting PEW to obtain an RMA# to return the product within 30 Days of the order date, was given a very sly counter-attack. The girl wouldn't give one, so proceeded to read the Rules to her straight off the web page that states if not satisfied you can obtain said number and given certain conditions can receive a refund..after about 5 minutes of fanagling she just said ..it's done...I said, so I can get an RMA number now? And she said, I credited your account. Was suspicious that she really didn't but sure enough 5 days later (2 of those were over a weekend)..my account was fully accredited the 119.00 dollars and she said to keep the 'complimentary' tube.

Mark as Useful [2 votes]
  • Aug 3, 2016

A cheating company, a fraud, a scammer.

Will not cancel within free trial period. Wants to charge $59.99 to cancel.

  • Aug 3, 2016

Total Rip-off

I did like everybody else and called Pearl-e-Whites to cancel. They would not take a no for an answer to cancel. He wanted ($59.99 and than came down to $24.99). I told him I will contact my credit card company and dispute it. Only then he agreed to cancel and not charge my card anything. I still don't trust them. Total fraud. Total Rip-off. BTW, this web site on the top says Pearl-e-Whites is located in the state of East Timor ( a country more than 9900 miles from Washington DC USA) and in the city of Virginia Beach. Do we have a state of East Timor in USA. Hey our new 51st state. Maybe they will rename Virginia as East Timor.

But for sure Pearl-e-Whites is a fraud and a scam. Stay far away from them.

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