The below is a copy of the letter that I sent to their CEO regarding the actions of their Marietta, Ga. location. So far I have had no reply.
Aug 4, 2014
Thomas J. Sandeman, CEO
Piccadilly Restaurants, LLC
3232 South Sherwood Forest Boulevard
Baton Rouge, Louisiana 70816
RE: Complaint - Coupon Refused at Marietta location
I have lunch at your location 536 Cobb Pky, Marietta, Ga 30060 about once a week.
On Wed. Aug 3rd I was again at your location for lunch and selected the chicken meal for $6.99.
When at the end of the serving line and having the ticket rung up I presented a coupon for $1.00 off the meal and was told that the meal itself was discounted and the coupon could not be used.
I pointed out that the coupon said that there was $1 off for Lunch or Dinner of $5.99 or more. A manager was called and also said that the coupon could not be used
At this point it seemed to me to be a bait and switch situation and I left the untouched meal on the counter and left to have lunch at another restaurant.
Having spent years eating at this location and a now closed one in Kennesaw, I think this is pretty darn shabby - if you have a $1 off coupon with no restrictions that apply here then you should honor it.
Piccadilly Restaurants, LLC Reviews
The below is a copy of the letter that I sent to their CEO regarding the actions of their Marietta, Ga. location. So far I have had no reply.
Aug 4, 2014
Thomas J. Sandeman, CEO
Piccadilly Restaurants, LLC
3232 South Sherwood Forest Boulevard
Baton Rouge, Louisiana 70816
RE: Complaint - Coupon Refused at Marietta location
I have lunch at your location 536 Cobb Pky, Marietta, Ga 30060 about once a week.
On Wed. Aug 3rd I was again at your location for lunch and selected the chicken meal for $6.99.
When at the end of the serving line and having the ticket rung up I presented a coupon for $1.00 off the meal and was told that the meal itself was discounted and the coupon could not be used.
I pointed out that the coupon said that there was $1 off for Lunch or Dinner of $5.99 or more. A manager was called and also said that the coupon could not be used
At this point it seemed to me to be a bait and switch situation and I left the untouched meal on the counter and left to have lunch at another restaurant.
Having spent years eating at this location and a now closed one in Kennesaw, I think this is pretty darn shabby - if you have a $1 off coupon with no restrictions that apply here then you should honor it.
I won't be back to any Piccadilly location.
Wm Harris
P O Box Redacted
Kennesaw, Ga 30156
encl: 1 $1 Off coupon FYI