Rocket Lawyer has charged my credit card $39.95. I have never heard of this company before these charges were discovered. I notified Jay Griffin and Tatum Craft that any purchases on my c.c. is fraud. An account has been set up with my c.c. and they will not give me the name or address on this account. Rocket Lawyer is processing stolen c.c. numbers on unsuspecting victims and then protecting the information of these fraudulent accounts, which make them partners. I have notified my c.c. fraud dept. and they will handle this from here. Do Not Do Business With Rocket Lawyer there are thousands of complaints against this company for fraud.
I was looking for a template for one particular document and Rocket Lawyer came up in my internet search advertising the document for free. When I clicked on the link to get it it put me in a ""free trial"" for their web services.
I thought the ""free trial"" was for a month, and I planned on canceling, but I was surprised when 8 days later I was charged $39.95. I called the company immediately to cancel, but to also get a refund. I hadn't used their site since that first day, and obviously I wasn't using their services since I was canceling and asking for a refund the day after I was charged.
The woman on the other end of the phone was helpful with my cancelation, but when I mentioned ""refund"" she said I would have to email refundrequest@rocketlawyer and ask them. Ok really?
I did as I was told on a Monday. On Thursday I received an email stating that my request was denied because the fine print said the free trial was for a week and that they can charge me after that. Blah, blah, blah.
I'm a big girl, so I obviously recognize my mistake. But what pisses me off are these companies that try to screw you out of money for something you don't want. I could buy that document from several other sites for a couple bucks. My bad, now I just paid $40 for it. I just want to warn others that this is NOT one of those companies that wants future business from people like me. I've dealt with several other companies over the years that gladly refund things they know you mistakenly signed up for, or clearly didn't want. I will go back to those companies repeatedly for other things I DO want, because they are good companies to deal with. Rocket Lawyer is definitely NOT one of these companies!!
Rocket Lawyer Reviews
Rocket Lawyer has charged my credit card $39.95. I have never heard of this company before these charges were discovered. I notified Jay Griffin and Tatum Craft that any purchases on my c.c. is fraud. An account has been set up with my c.c. and they will not give me the name or address on this account. Rocket Lawyer is processing stolen c.c. numbers on unsuspecting victims and then protecting the information of these fraudulent accounts, which make them partners. I have notified my c.c. fraud dept. and they will handle this from here. Do Not Do Business With Rocket Lawyer there are thousands of complaints against this company for fraud.
I was looking for a template for one particular document and Rocket Lawyer came up in my internet search advertising the document for free. When I clicked on the link to get it it put me in a ""free trial"" for their web services.
I thought the ""free trial"" was for a month, and I planned on canceling, but I was surprised when 8 days later I was charged $39.95. I called the company immediately to cancel, but to also get a refund. I hadn't used their site since that first day, and obviously I wasn't using their services since I was canceling and asking for a refund the day after I was charged.
The woman on the other end of the phone was helpful with my cancelation, but when I mentioned ""refund"" she said I would have to email refundrequest@rocketlawyer and ask them. Ok really?
I did as I was told on a Monday. On Thursday I received an email stating that my request was denied because the fine print said the free trial was for a week and that they can charge me after that. Blah, blah, blah.
I'm a big girl, so I obviously recognize my mistake. But what pisses me off are these companies that try to screw you out of money for something you don't want. I could buy that document from several other sites for a couple bucks. My bad, now I just paid $40 for it. I just want to warn others that this is NOT one of those companies that wants future business from people like me. I've dealt with several other companies over the years that gladly refund things they know you mistakenly signed up for, or clearly didn't want. I will go back to those companies repeatedly for other things I DO want, because they are good companies to deal with. Rocket Lawyer is definitely NOT one of these companies!!