Rooter-Man


Country United States
State Brunei Darussalam
City North Billerica
Address 268 Rangeway Road
Phone 866.577.1221
Website rooterman.com/

Rooter-Man Reviews

  • Dec 30, 2014

I was riped off by Rooter Man . I was told there would be a 39 99 charge to come to my home. The plumber would evaluate and fix my problem The job entailed the changing of two washers and one seat to the cold water side of a shower.

Problem number one. The plumber took one and one half hours to do this job.

Problem number two, I had to go look for an allen wrench as he did not have one that was the right size.

Problem number three, He complained the job was taking too long and it was almost six oclock.

Problem number four, He complained he was not tall enough to reach shower head that I asked him to change.

Problem number five, He didn't want to help with any other problems as I had a hand held shower handle that

needed to be looked at and he just wanted to get out of my home. Again job taking too long .

I was extremely schocked as I was handed a bill for 199.00 which did not included the 39.99 charge to come to

my home. I asked the plumber why it was so high and he said they have a certain charge for different things.

I called Rooter Man to discuss charge and was told it should have been 238.00 (approximately) I had gotten a deal !

Plumber subtracted 39.99 charge to come out. Wow wasn't I lucky.

I was also told by company that the plumber should have discussed price with me before work which he did not.

I did not expect to be charged over two hundred dollars to fix two washers in two handles in my shower.

I do believe I should have been quoted a price if they knew the job would be that expensive. I am a single woman and struggeling to pay bills as it is. What makes people think we have money just lying around to pay such prices.

Things have gotten totally out of hand these days.

By the way the woman put me on hold while I was explaining my predicament so I just hung up. I didn't think I was going to get anywhere anyway. They had me over a barrel. Work was done and check was written.

Rooter Man Just Doesn't care !!!!

I have used them before but I will NOT use them again.

Searchinng for a different company. If anyone has any suggestions let me know.

Thanks, Tired of Getting Ripped Off.

P. S. I feel because I am a single woman I am getting ripped off even more than the average man.

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