I had a flat. Took to Sam's where I had purchased them with road hazard warranty. When I bought them they told me if I ever had a problem, they would take care of it. Today I was told the tire warranty had run out. I asked why they were talking about tire warranty. She said the tire had a big gash in it and they couldn't repair it. I doub't that as it was fine wa flahen I parked in the garage and flat the next day. She also said the road hazard had expired. It is only good for 4 years. She showed me in the fine print of the paper work. Nobody had said it was dated. They had a big sign that was touting road hazard warranty and said nothing about being dated. I bought these tires in 2009. They have only less than 30,000 miles on them. When they sold them to me they said I should expect around 60000 miles. They also told me a rear tire had only 3/32 of tread on it and needed to be replaced. I regularly rotate the tires myself as they use air guns and put them on too tight. They should not lie when they sell you something then have you read the fine print when you have a problem.
I also had a flat about a year ago on my wife's 2008 Honda. They told me it had 2 small holes about and inch apart and wouldn't fix it. That cost me 2 new tires.
The first problem is on a 2003 Chevy Impala. I had to sign a waver to get them to put 2 new tires on the front and not on the rear as they demanded. It's my d**n car.
I placed an order for a three hundred dollar smoker on line to sams club.com. I had to type in my name and address as well as where is was to be shipped. It took about two days for an email to get to me to state It will be delivered on Dec 5th 2014 by fed ex. On that afternoon I went and checked the tracking number and found it was delivered at 803 am by fed ex. I called fed ex and found they delivered it to a different address and I had to call sams club and let them know. After six phone calls The best I can get from them is We are sorry but will have to do a investigation before we can refund anything.
I have a common name and there is no less then 50 living in Florida. However i know my address and I know what I typed in. This by the way is not the first time sams club screwed up.
Sam's Club double charged me 200.00 x2 for a fire proof safe that I purchased. I thought the amount the cashier charged was incorrect, and when I looked at thr receipt that she gave me, i realized that she charged me double for the safe. I immediately told her of her error, and asked that she cancel all my purchases, and re=ring the correct amount. She indicated that this was NOT SAM'S POLICY, that I had to request a refund----for something I didn't purchase----. I went to customer service and complained, and they again indicated that was SAMS POLICY. I asked for a cash refund since I used my debit card, and again was told NOT SAMS POLICY---I had to get a refund through my debit card.
Today I looked at my bank account info, still no refund, for something I never purrchased. I called the store, was laughed at, not given a real name, and given the 800 Walmart number. I called and after 40 minutes with the call center idiot, got nowhere. Consequently, I am wondering how much money SAMs makes froem these double charges, and refunds. I suspect that they could make millions holding ont others money for days. I also wonder how many people do no check their receipts, and what kind of money they really make doing this. I googled my incident, and it appears that SAMS is infamous for this. Do you think its time for a class action????
Do not waste your time with Sam's Club Tires. You might think you are getting a great deal but they will sell you discontinued junk, install them incorerctly, balance them wrong, and refuse to do all of the things they say they will do when you buy them. All you will get is royally screwed!
Sam's Club Reviews
I had a flat. Took to Sam's where I had purchased them with road hazard warranty. When I bought them they told me if I ever had a problem, they would take care of it. Today I was told the tire warranty had run out. I asked why they were talking about tire warranty. She said the tire had a big gash in it and they couldn't repair it. I doub't that as it was fine wa flahen I parked in the garage and flat the next day. She also said the road hazard had expired. It is only good for 4 years. She showed me in the fine print of the paper work. Nobody had said it was dated. They had a big sign that was touting road hazard warranty and said nothing about being dated. I bought these tires in 2009. They have only less than 30,000 miles on them. When they sold them to me they said I should expect around 60000 miles. They also told me a rear tire had only 3/32 of tread on it and needed to be replaced. I regularly rotate the tires myself as they use air guns and put them on too tight. They should not lie when they sell you something then have you read the fine print when you have a problem.
I also had a flat about a year ago on my wife's 2008 Honda. They told me it had 2 small holes about and inch apart and wouldn't fix it. That cost me 2 new tires.
The first problem is on a 2003 Chevy Impala. I had to sign a waver to get them to put 2 new tires on the front and not on the rear as they demanded. It's my d**n car.
I placed an order for a three hundred dollar smoker on line to sams club.com. I had to type in my name and address as well as where is was to be shipped. It took about two days for an email to get to me to state It will be delivered on Dec 5th 2014 by fed ex. On that afternoon I went and checked the tracking number and found it was delivered at 803 am by fed ex. I called fed ex and found they delivered it to a different address and I had to call sams club and let them know. After six phone calls The best I can get from them is We are sorry but will have to do a investigation before we can refund anything.
I have a common name and there is no less then 50 living in Florida. However i know my address and I know what I typed in. This by the way is not the first time sams club screwed up.
Sam's Club double charged me 200.00 x2 for a fire proof safe that I purchased. I thought the amount the cashier charged was incorrect, and when I looked at thr receipt that she gave me, i realized that she charged me double for the safe. I immediately told her of her error, and asked that she cancel all my purchases, and re=ring the correct amount. She indicated that this was NOT SAM'S POLICY, that I had to request a refund----for something I didn't purchase----. I went to customer service and complained, and they again indicated that was SAMS POLICY. I asked for a cash refund since I used my debit card, and again was told NOT SAMS POLICY---I had to get a refund through my debit card.
Today I looked at my bank account info, still no refund, for something I never purrchased. I called the store, was laughed at, not given a real name, and given the 800 Walmart number. I called and after 40 minutes with the call center idiot, got nowhere. Consequently, I am wondering how much money SAMs makes froem these double charges, and refunds. I suspect that they could make millions holding ont others money for days. I also wonder how many people do no check their receipts, and what kind of money they really make doing this. I googled my incident, and it appears that SAMS is infamous for this. Do you think its time for a class action????
Sincerely,
Waiting for a refund.
Do not waste your time with Sam's Club Tires. You might think you are getting a great deal but they will sell you discontinued junk, install them incorerctly, balance them wrong, and refuse to do all of the things they say they will do when you buy them. All you will get is royally screwed!