I too, have been allowed to run out of propane - twice - in the dead of winter. I was told someone would meet me at my home to fill my tank and relight pilot lights, etc.
They showed up 30 minutes before I got home from work, filled the tank but turned it off. My garage smelled like propane and when I called for help, the lady told me to "push that little button to turn it on", "light the pilot lights", and open my garage door to air it out.
I explained to her that I couldn't find "that little button", I've never lit a pilot light before and wasn't going to try it for the first time when my garage smells like propane.
I'll be changing service.
My advice - RUN, don't walk, AS FAR AWAY FROM THIS COMPANY AS YOU CAN! Use anyone else.
Customer service is terrible, unprofessional by letting you run out of propane.
I've been with Sharp Propane for 13 years. I have been on a service program where they come and give me gas without having to call. Every 2 months in the summer and every month in the winter. They haven't given me gas since March. They have let me run out of gas 7 times. One of the times I ran out, their service guy didn't have the right tool to light my furnace. It was in the 30's, I'm 58 and he left me without heat. One time I ran out of gas, a guy shows up with a 100 gal. tank with no meter and no pump. Tried to charge me a set rate without knowing how much gas I had been given. Now I've run out of gas again. Last night, actually. I called this morning for gas, they said yes, they would deliver. Called again at 5:00 to find out when the service guy would be here and I was told they won't deliver gas because I finally had it and have chosen a different company. New company can't deliver a tank until Friday. I can't cook, bath or heat my house. This is the service Sharp provides to it's long time loyal customers. If you need a propane company, DON"T use Sharp.
Sharp Propane Reviews
AWFUL!
I too, have been allowed to run out of propane - twice - in the dead of winter. I was told someone would meet me at my home to fill my tank and relight pilot lights, etc.
They showed up 30 minutes before I got home from work, filled the tank but turned it off. My garage smelled like propane and when I called for help, the lady told me to "push that little button to turn it on", "light the pilot lights", and open my garage door to air it out.
I explained to her that I couldn't find "that little button", I've never lit a pilot light before and wasn't going to try it for the first time when my garage smells like propane.
I'll be changing service.
My advice - RUN, don't walk, AS FAR AWAY FROM THIS COMPANY AS YOU CAN! Use anyone else.
Customer service is terrible, unprofessional by letting you run out of propane.
TERRIBLE. AWFUL. UNPROFESSIONAL.
I've been with Sharp Propane for 13 years. I have been on a service program where they come and give me gas without having to call. Every 2 months in the summer and every month in the winter. They haven't given me gas since March. They have let me run out of gas 7 times. One of the times I ran out, their service guy didn't have the right tool to light my furnace. It was in the 30's, I'm 58 and he left me without heat. One time I ran out of gas, a guy shows up with a 100 gal. tank with no meter and no pump. Tried to charge me a set rate without knowing how much gas I had been given. Now I've run out of gas again. Last night, actually. I called this morning for gas, they said yes, they would deliver. Called again at 5:00 to find out when the service guy would be here and I was told they won't deliver gas because I finally had it and have chosen a different company. New company can't deliver a tank until Friday. I can't cook, bath or heat my house. This is the service Sharp provides to it's long time loyal customers. If you need a propane company, DON"T use Sharp.