Smart Choice Payments


Country United States
State Nevada
City Las Vegas
Address 848 N. Rainbow Blvd. Suite 1860
Phone (888) 381-6800
Website www.smartchoicepayments.com/

Smart Choice Payments Reviews

Most Useful Comment
  • Apr 21, 2015

Wholesale Merchant Processing Smart Choice Payments , First Choice Payments Northern Leasing , Todd McCartney THESE GUYS ARE CROOKS AND SHOULD BE IN PRISON !! HOW ARE THEY STILL DOING THIS TO PEOPLE ??? Beaverton Oregon

First of all how in the hell are these guys still allowed to work in the financial field at all ???? This place is nothing but a bunch of crooks and fraudulant people working for these companies. Smart Choice Payments , First Choice Payments , aka Wholesale Merchant Processing inc etc . They have all these other names that they hide there fraudulant activities. I signed up with these guys with the hopes of saving money off my current credit card processing bill , but what i ended up with was a monthly lease payment for equipment i had to pay for at $89 per month for 48 months. Now why in the hell would i need to pay for a monthly lease fee on equipment when most places offer free equipment. The sales representative promised me a savings of over $132 a month. He said that in order for me to get these lower rates i would have to use there piece of equiment which will allow me to qualify for lower rates. But when i got my first bill i noticed the rates were even higher than my other processor i had. So not only was my monthly bill higher for credit card processing. But now i was forced into this lease which has a monthly cost of $89 . What a total scam this place is. I have called several times to ask for a refund , some guy names George says he will call back but then never does. After doing some extensive research i came accross several other postings from individuals who have been scammed by the same person and companies. This scam has to stop and we need to put and end to this type of thing from continuing to happen. These guys are lying to people daily in order to get them to sign up for the service. Why arent these guys in Jail yet ?? How can law enforcement continue to allow these crooks to steal peoples money ??????

If you or anyone you know has been scammed or ripped off by any of these companies, Wholesale Merchant Processing inc , First Choice Payments , Smart Choice Payments , Northern Leasing , Todd McCartney , please contact me as we are forming a large class action lawsuit against these folks. Save all of your paperwork and documents, they will be very helpful in court.

Mark as Useful [1 vote]
  • Oct 31, 2015

scammers

they have told me my machine is on a list to be shut down if i did not sign a new lease also they have increased my rates and fees slowly each month and deny in writing doing so .Knut Werpen lied from the get go stating there would be no fee to cancel and drew a line through fee on contract they are telling me it will be about $1400. to cancel. i would be more than willing to join a class action suite.

  • Oct 31, 2015

smart choice

aka bad decision try to lock you into a contract then hit you for fees and rates read other reviews and past history on internet they have lost in court and fined by ftc they are up to there old tricks

  • May 6, 2015

We signed up with Smart Choice and used them for a year to process our credit card payments. Our agreement stated that there is no cancellation fees or equipment charges.After we terminated them. They tried to withdraw funds from our bank account using different names and withdrawing different amount ranging for $400 to $2200. Luckily, we stopped the withdrawals, but we still incurred bank fees, so we had to cancel the bank account.

  • Jan 28, 2015

Smart Choice Payments Wholesale Merchant Processing Credit Card Processing Las Vegas Nevada

Smooth talking saleman, Knut Werpen, came into our marina with promises of lowering our credit card processing fees. He stated he worked for Visa and could save us money because we would be dealing with the processor, eliminating the "middleman" processing company. He looked over my last processing statement, went out to call his company and came back with a comparison showing our company could have saved $345.10 that month if we had been with Visa. This price included a lease payment for equipment. I told him I did not need to lease equipment as we had our own. The lease payment shown was $229.99 per month. He stated we had to use their equipment because it had a special "chip" inside to comunicate with Visa directly. Our equipment could not be reprogrammed to do that. The lease was 48 months and in 2 years we would own the equipment. I thought the amount of money we were saving would offset the lease so we decided to contract with him. Did the paperwork. After the firdt couple of months I found we were not saving money and had been locked into a 4 year lease where we would never own the equipment unless we bought it out at the end of the lease. Also, he did not work for Visa, he worked for Smart Choice Payments, a processing company, not the processor. My statement showed various charges for services that were not included in his savings comparison. I spoke with Kelly at customer service. Could not get anything rectified and asked to speak with her manager. She said she would give her a message to call me. In the meantime, I discovered that the machines I had to lease did not have special "chips" in them and I did not get the machines that were written on the lease contract. At that point I realized I had been lied to and called customer service back. Again I spoke with Kelly and let her know I was angry that I had been lied to. She said she did not have anything to do with the sales part of their business. I asked to speak with Knut's manager. Again she said she would leave a message with her supervisor. I never recieved a call back and when I tried to call customer service again, I got a recording to leave a message which I did. Still no call so I decided to call with my personal cell phone. Guess what? Kelly answered the phone immediately and seemed a bit surprised I was on the other end. I asked to speak to her manager, she said she was not available but would again leave a message. I got a call from Craig Dery who stated he was the sales manager. I told him about Knut lying about who he worked for, the reason I had to lease equipment, was not realizing the savings calculated and the extremely poor customer service. He said he would like to personally give me a new proposal. That he was not there during my conversation with Knut and the sales people are not taught to sell that way. Knut has many satisfied customers so he finds it hard to believe what I told him, not to call me a liar though. I asked him why would I lease equipment when I had my own that could have been reprogrammed if his saleman had not said that. He said when you lease equipment you get a better rate. However, I was not getting a better rate. I had been put on a tier program, not interchange. He said he would call me back the next day with a new proposal, rate. I have not heard a word from him. He gave me his direct line 800-756-6277 ext 401 but I have no intention of calling him.

This company is a ripoff. I have found other complaints stating the exact same things I was told by Knut Werpen. If this man comes in trying to sell you processing, turn him out. You will not save money and he will line his and the companys pockets with about $12000.00 by leasing you equipment. I will be contacting our attorney about getting out of this 'non cancellable" lease as this company is unwilling to admit to their salesman's fraudulent practices. I have gone with another reputable company who educated me on why I was not saving money and exactly what kind of lease I was sold. Knut Werpen is a liar who talks smooth with promises of saving you money. It is not true. I did call and speak to him and confronted him with his lies. He hung up on me. What a professional way to do business! Stay away from Knut Werpen, WMP (Wholesale Merchant Processing), Smart Choice Payments, and Northern Leasing Systems, Inc. They are not to be trusted!

  • Oct 31, 2015

knut

he currently lives in englewood fl 34223 anyone want to sue him i would gladly join them

  • Nov 10, 2014

Smart Choice Payments is so smart, they make me look dumb for trusting them in the first place. They sent a representative to my newly opened restaurant offering competitive rates versus our current merchant provider. Scott, the rep. gave many promises as well as many false information. He was not at all train to know the information he tells us. He told us the POS system comes with the credit card merchant service and it was only $36 a month plus a $5 equipment insurance fee. While I was signing paper works with him, I saw a fee that was for the POS system for $180/mo, i asked him about it and he told me that the fee is on the credit card company and the bill is not directed to us (false information). It turned out the fee was in fact for us and the rate that they offered was not what he calculated for us. Scott also offered before the contract that he was going to help me set up the POS system as well as inputting the menu for me on the system. I layed out the things i need the POS system to do and he said it could do it all. By the time i got the system, I had to do most of the set up as well as inputing the menu in myself. Scott does not know a thing about the system, nor does he have any idea what it is capable of. He ended up flaking out and did not pick up my phone calls or answer my texts. I could not reach him to asks about the fees and other problems i ran into. There were countless problems that i had and needed assistant but he did not do anything. We had to switch our bank account number and had to rout the merchant service to a new account. Scott said he was on it, but after 3 weeks, the problem was still not resolved. I called straight into smart choice and asks them about it, apperantly there was no request or anything of the sort. I ended up doing the DDA myself. I explained my problems to smart choice customer service about the false information and fees that were not explained to me. They said they cant do anything about the Rep and passed me to one of their higher ups. George took over and promises me many things, he promises me a new pos system and that he would check into the rates. After that, he was never heard of again. I called and called, but he never picks up nor call back. I called ustomer service and told them the sotry again, and told them i want to cancel my account, they said they can cancle it without George permission (which won't happen) because Goerge doesnt respond! So if they don't respond and ignore my request, i can't even cancle or do anything! im just stuck! with no help or any support. I was tricked and scamed big time. If there is anything i can do, please let me know. Be smart and don't go with smart choice!

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