State Farm Insurance Rochester NY


Country United States
State Chile
City Rochester
Address Buffalo Road

State Farm Insurance Rochester NY Reviews

  • Apr 21, 2014

In September of 1997 I contracted with State Farm Myra Cuff for a Family Life Insurance Plan for myself and my 10 year old son; initially I was a walk-in customer seeking information / pricing regarding coverage as I used the company for Auto Insurance including liability coverage. I was directed to speak with agency manager Myra Cuff who encouraged me to sign up on the spot however, I did not have enough money to pay the premium payment for both myself and my son. Ms. Cuff encouraged me to sign anyway and he would added as a {"rider") and ( "later") when the fee was paid it would be made ("retroactive to the original policy date up to one year.") On January 2, 1998, my son, than age 11 and nieghboring youth were reported missing; thier bikes found hidden under a bridge abutment in a nearby park. After an extensive search by police and community advocates the boys were not found. Upon the advice of crisis advocates I was advised to prepare for the "worse." I placed a call to State Farm Myra Cuff Agency and was given an appointment to come in to update the paperwork. When Ms. Cuff heard realized that I might need to utilize some portion of the policy relatively soon; especially if the children had met with a "catastropic act resulting in their death" she changed the tone of the conversation suggesting that "the company, State Farm" would most likely not substantiate the claim primarily because of what she stated was the real possibility that the child may be "deceased" at the time of the retroactive request. Approximately one month later my child was found dead; his lifeless body mangled in water shrubbery approximately eleven miles from where the bikes were found on the morning of January 2, 1998. In the interim family advocates contacted the agency in an attempt to assist me with funeral arragements later that week I received a condolence correspondence from State Farm Insurance Agency and a check for $13.25, the insurance premium paid for my son with a brief explamation regarding his ineligiblity for insurance benefits. Like a good nieghbor State Farm is There....that company should be barred from utilizing that false logo. Clearly, they are only "There" for themselves.

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