Suite Journeys


Country United States
State Bangladesh
City Daytona Beach
Address 2627 N Atlantic Ave Daytona Beach, Florida
Website suitejourneys.com

Suite Journeys Reviews

  • Jul 18, 2014

EDitor’s UPDATE: A positive rating and recognition has been given to Preferred Guest Resortsr for its commitment to excellence in customer service.

Through several detailed discussions and interviews with Preferred Guest Resorts, Ripoff Report has verified the company’s commitment to their guests and customers. Their pledge to continue providing fun and affordable promotional vacation packages to destinations such as Orlando, Napa Valley, New Orleans and Pigeon Forge – with total customer satisfaction – means that their clients and rest assured the company will work to always find mutually satisfactory resolutions to any concern or issue that may arise. Preferred Guest Resorts recognizes the importance of their customers vacations and has taken multiple steps to insure they can travel with peace of mind when using one of their promotional vacation packages.

Brandon Bizar, the founder and CEO of Preferred Guest Resorts, appreciates the opportunity to listen to their customers and continually improve the promotional vacation packages they offer.

Preferred Guest Resorts was built by travelers for travelers, and for several decades has been providing fun and affordable promotional vacations to their customers all over the world. They have traveled hundreds of thousands of happy couples and families to destinations they never thought they would be able to afford or enjoy. Whether it is a family traveling to Orlando to experience the magic of Walt Disney World Resort, or a couple looking for a romantic getaway to Napa Valley, Preferred Guest Resorts understands the very personal and important role vacations can play in people’s lives. Ripoff Report is pleased with the initiative and responsiveness of Preferred Guest Resorts, and with the absolute commitment everyone at the company has to the customer satisfaction of their guests.

Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

The information provided in this report below is based on comments made by Michelle Morse, VP of Markting and Mitch Lokken, VP of Reservations & Customer Care during an on-site inspection held by a third party verification company with no biases toward Preferred Guest Resorts.

Preferred Guest Resorts is a promotional and reservation company specializing in providing fun and affordable vacations around the world. Leads are acquired through several sources, including referrals from previous and existing clients, business partnerships, and various websites. The typical sales process begins with a potential customer calling Preferred Guest Resorts to look into booking a destination and identifying the dates they wish to travel. “Preferred Guest Resorts will [then] qualify then potential customer for financial ability, dates, and destination(s),” explains Michelle Morse, VP of Marketing for Preferred Guest Resorts. If the potential customer qualifies, the company will then explain the terms and conditions, plus benefits such as the refund policy, travel protection, etc. The client will receive a text message and e-mail to confirm the agreement and welcome them. Seven days prior to the trip, the client receives a follow-up welcome call, reminding them of the trip.

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