Once you have a mortgage with Sun Trust, the fun doesn't stop. As the executor of my mother's estate, I wrote a check on her home equity line. A Sun Trust employee called me that day, giving no reason for her call. I called her back multiple times over the next two business days, but never received a return call. Come to find out they denied the check because I'm only the executor. No comment on that - perhaps that's the right course of action. But because I was not told of the denial and this amazingly incompetent "investigator" from the fraud division did not bother to return my calls, a large number of checks bounced, and I not only paid for those, but for the costs that vendors incurred when their own checks bounced.
Sun Trust Mortgage Reviews
Once you have a mortgage with Sun Trust, the fun doesn't stop. As the executor of my mother's estate, I wrote a check on her home equity line. A Sun Trust employee called me that day, giving no reason for her call. I called her back multiple times over the next two business days, but never received a return call. Come to find out they denied the check because I'm only the executor. No comment on that - perhaps that's the right course of action. But because I was not told of the denial and this amazingly incompetent "investigator" from the fraud division did not bother to return my calls, a large number of checks bounced, and I not only paid for those, but for the costs that vendors incurred when their own checks bounced.