I purchased at Sunset in 2012 after being told that RCI Weeks was going strictly to points and customers needed a "clearing house" thus PRL.
Paid off the mortgage, pay the yearly fees, and now, because I paid the fees for 2015 in November, someone didn't post them (or so I'm told.) Every time I call, they say they've located the information and the corrections are being made to the account. yeah, Right.
In the meantime my membership in RCI has been blocked by Sunset Harbor because of lack of payment of maintenance fees! I have the bank statement indicating the check cleared in December. Sunset Harbor will not reinstate my RCI membership even though its paid through August 2015.
RCI can't help but is willing to reinstate my account without going through Sunset for a small fee of $400.
This is my third timeshare and it is the only one that I've had issues with. Someone tell me who to contact other than a lawyer. I do not want to pay any more money to anyone else to get what I already paid $10,000 for.
I won't even get started on the automatic check and points I'm supposed to get from PRL. I must watch my blood pressure.
We purchased in full a timeshare from Sunset Harbor Resort, Willis, TX back in October 2011. We have been trying to get a refund on our investment ever since, because the company defrauded us and lied to us through salespeople making the presentation in Tallahassee, FL.
For our investment, we were promised that a company Sunset Harbor worked with, called Point Rental Liquidators (PRL) would allow us to "bank" our timeshares and receive over $2,000 a year in rental income, regardless of whether PRL actually recented the units or not. We were also promised a free membership in RCI and a number, and that was never received. Because they admitted to being late in processing these memberships, we were promised a free week for the delays. That never materialized, either.
In February 2013 we received a letter that Sunset Harbor had terminated its relationship with R&R Ventues of Las Vegas, and with PRL, leaving us without the promised and guaranteed rental income. All we have received from Sunset Harbor are a deed and invoices for homeowner association fees and maintenance fees. Despite numberous letters, emails and phone calls, we have yet to speak with a person in authority at Sunset Harbor Resort.
We have filed complaints with the State of Florida and are seeking to find an attorney who will handle a class action suit against Sunset Harbor. If you are one of the hundreds that may have also been defrauded by this timeshare company, please contact me to begin legal action against them.
Several others have also received the same problems with Sunset Harbor timeshares. Many promises, no follow through. The company is now considering to go away from RCI, where I exchange my points for vacations.
I received several calls on my DNC registered phone number inviting me to a timeshare presentation at a local restaurant. When I went there (without signing up), I found a group of very aggressive sales people presenting to primarily older couples. I called in the local police department to report suspected fraud, and they asked the timeshare presenters to identify themselves and provide a copy of their contract.
They used both the names Sunset Harbor & Fisherman's Cove resorts, and their paperwork is for Sunset Harbor Resorts (at the address provided above). I have been attempting to file court paperwork for TCPA violations, but Sunset Harbor's representatives have either ignored my contact attempts, hung up on me, or told me "We don't make sales calls". Their latest line has been to claim that some other company made these calls on their behalf, illegally using their trademarks. When pressed for the name of this company, and any police report numbers they've filed to report such illegal action, they stalled and said they'd "get back to me".
I'm not really buying this - it appears to simply be a stall/delay tactic.
I also haven't been able to find a business registration on the state level for these jokers. The only "Sunset Harbour" that was registered closed down almost 30 years ago. Without a registered agent, there's no one to guarantee clean receipt of court paperwork. The SoS office suggested that I check with their county to see if they're registered as a sole proprietorship or something similar.
According to Montgomery County Records (the clerk's number is 936-539-7885), Sunset Harbor Resorts is an Assumed Name for both Reatranco Inc & Absolute Development Group LLC. The LLC filed paperwork "for sales, marketing, and operations" of the Sunset Harbor property, and has the following registration address: Allen Jowers (President), 225 E Blue Heron Dr, Montgomery TX 77316.
My plan is to follow up with them in a week & file paperwork if they remain as unhelpful as they've been so far.
We were contacted by Sunset Harbor Resort and we were told that this was not a time share. that we were purchasing points. Sunset Harbor is located in Texas and we live in Augusta, Georgia. we completely knew we were not interested in a Time Share. we already own time shares. The salesman painted a picture of purchasing so many points that could be used at anytime and all that was not used in a year, Sunset Harbor would purchase them back. The contract even states that we purchased 46500 points. we we could not contact the person that sold to us. We were told by some one at Sunset Harbor, that the company had gone bankrupt, and the person who sold us the points had disappeared with Sunset Harbor's money.
Since then, we have been lied to, threatened and told we didn't know what we were were dealing with. We absolutely thought that we buying points that we could use at any time or any place that accepted points.
The last conversation we had with this company was that were to sign the property back to them without receiving any return money at all.
Sunset Harbor Resort Reviews
I purchased at Sunset in 2012 after being told that RCI Weeks was going strictly to points and customers needed a "clearing house" thus PRL.
Paid off the mortgage, pay the yearly fees, and now, because I paid the fees for 2015 in November, someone didn't post them (or so I'm told.) Every time I call, they say they've located the information and the corrections are being made to the account. yeah, Right.
In the meantime my membership in RCI has been blocked by Sunset Harbor because of lack of payment of maintenance fees! I have the bank statement indicating the check cleared in December. Sunset Harbor will not reinstate my RCI membership even though its paid through August 2015.
RCI can't help but is willing to reinstate my account without going through Sunset for a small fee of $400.
This is my third timeshare and it is the only one that I've had issues with. Someone tell me who to contact other than a lawyer. I do not want to pay any more money to anyone else to get what I already paid $10,000 for.
I won't even get started on the automatic check and points I'm supposed to get from PRL. I must watch my blood pressure.
We purchased in full a timeshare from Sunset Harbor Resort, Willis, TX back in October 2011. We have been trying to get a refund on our investment ever since, because the company defrauded us and lied to us through salespeople making the presentation in Tallahassee, FL.
For our investment, we were promised that a company Sunset Harbor worked with, called Point Rental Liquidators (PRL) would allow us to "bank" our timeshares and receive over $2,000 a year in rental income, regardless of whether PRL actually recented the units or not. We were also promised a free membership in RCI and a number, and that was never received. Because they admitted to being late in processing these memberships, we were promised a free week for the delays. That never materialized, either.
In February 2013 we received a letter that Sunset Harbor had terminated its relationship with R&R Ventues of Las Vegas, and with PRL, leaving us without the promised and guaranteed rental income. All we have received from Sunset Harbor are a deed and invoices for homeowner association fees and maintenance fees. Despite numberous letters, emails and phone calls, we have yet to speak with a person in authority at Sunset Harbor Resort.
We have filed complaints with the State of Florida and are seeking to find an attorney who will handle a class action suit against Sunset Harbor. If you are one of the hundreds that may have also been defrauded by this timeshare company, please contact me to begin legal action against them.
Several others have also received the same problems with Sunset Harbor timeshares. Many promises, no follow through. The company is now considering to go away from RCI, where I exchange my points for vacations.
I received several calls on my DNC registered phone number inviting me to a timeshare presentation at a local restaurant. When I went there (without signing up), I found a group of very aggressive sales people presenting to primarily older couples. I called in the local police department to report suspected fraud, and they asked the timeshare presenters to identify themselves and provide a copy of their contract.
They used both the names Sunset Harbor & Fisherman's Cove resorts, and their paperwork is for Sunset Harbor Resorts (at the address provided above). I have been attempting to file court paperwork for TCPA violations, but Sunset Harbor's representatives have either ignored my contact attempts, hung up on me, or told me "We don't make sales calls". Their latest line has been to claim that some other company made these calls on their behalf, illegally using their trademarks. When pressed for the name of this company, and any police report numbers they've filed to report such illegal action, they stalled and said they'd "get back to me".
I'm not really buying this - it appears to simply be a stall/delay tactic.
I also haven't been able to find a business registration on the state level for these jokers. The only "Sunset Harbour" that was registered closed down almost 30 years ago. Without a registered agent, there's no one to guarantee clean receipt of court paperwork. The SoS office suggested that I check with their county to see if they're registered as a sole proprietorship or something similar.
According to Montgomery County Records (the clerk's number is 936-539-7885), Sunset Harbor Resorts is an Assumed Name for both Reatranco Inc & Absolute Development Group LLC. The LLC filed paperwork "for sales, marketing, and operations" of the Sunset Harbor property, and has the following registration address: Allen Jowers (President), 225 E Blue Heron Dr, Montgomery TX 77316.
My plan is to follow up with them in a week & file paperwork if they remain as unhelpful as they've been so far.
We were contacted by Sunset Harbor Resort and we were told that this was not a time share. that we were purchasing points. Sunset Harbor is located in Texas and we live in Augusta, Georgia. we completely knew we were not interested in a Time Share. we already own time shares. The salesman painted a picture of purchasing so many points that could be used at anytime and all that was not used in a year, Sunset Harbor would purchase them back. The contract even states that we purchased 46500 points. we we could not contact the person that sold to us. We were told by some one at Sunset Harbor, that the company had gone bankrupt, and the person who sold us the points had disappeared with Sunset Harbor's money.
Since then, we have been lied to, threatened and told we didn't know what we were were dealing with. We absolutely thought that we buying points that we could use at any time or any place that accepted points.
The last conversation we had with this company was that were to sign the property back to them without receiving any return money at all.