The Salesman from this company somehow found out the name of the General Manager (not hard to do... just call the main number and ask who the GM is). He then contacted our Maintenance Supervisor and said "David has been ordering light bulbs from us and he was shorted 30 bulbs on the last order". The Maint. supervisor assumed he was telling the truth and agreed to the short shipped bulbs. He also apparantly offered my supervisor a free gift (a knife) and asked for his home address to send the gift. We don't have rules about free gifts so there was no reason to send the the home other than to get around the system. He later called back and had to ask what wattage the bulbs were supposed to be. Don't you think if they were short shipped, he would have that record???? So bulbs arrive and then we get a bill for $500 for 30 incandescent bulbs. Of course they company has a no return after 14 days, but the bill didn't arrive until after this period.
I called to tell them to pick them up and that it was a scam, so they offer to cut the price in half if I keep them with just a 5 yr. warranty. I refuse and they mention they have a recording of the conversation with my employee. I demand to hear it. Hear is part of the scam. I was told if they had to produce the recording, I would be liable for the full $500 no matter what. I told customer service it was blackmail. She finally offered to "settle" for $149. I only did it because I knew this was going to be more of a headache than I wanted to deal with.
Superior Chemicals, LLC Reviews
The Salesman from this company somehow found out the name of the General Manager (not hard to do... just call the main number and ask who the GM is). He then contacted our Maintenance Supervisor and said "David has been ordering light bulbs from us and he was shorted 30 bulbs on the last order". The Maint. supervisor assumed he was telling the truth and agreed to the short shipped bulbs. He also apparantly offered my supervisor a free gift (a knife) and asked for his home address to send the gift. We don't have rules about free gifts so there was no reason to send the the home other than to get around the system. He later called back and had to ask what wattage the bulbs were supposed to be. Don't you think if they were short shipped, he would have that record???? So bulbs arrive and then we get a bill for $500 for 30 incandescent bulbs. Of course they company has a no return after 14 days, but the bill didn't arrive until after this period.
I called to tell them to pick them up and that it was a scam, so they offer to cut the price in half if I keep them with just a 5 yr. warranty. I refuse and they mention they have a recording of the conversation with my employee. I demand to hear it. Hear is part of the scam. I was told if they had to produce the recording, I would be liable for the full $500 no matter what. I told customer service it was blackmail. She finally offered to "settle" for $149. I only did it because I knew this was going to be more of a headache than I wanted to deal with.
Stay far away from this company....