I am writing on behalf of my negative experiences with timepayment corp leasing company, their rude employees and my staff’s experience’s with benerson information technologies, pos systems has been horrible. I checked online and i was appalled to discovered every other complaint against timepayment corp. defrauding and scamming business owners according to all the reports i’ve read. Benseron does not stand behind their pos systems and timepayment corp knowing that benseron sold defective equipment and software does not care in the least and with total disregard chases you for payment for equipment that does not work as claimed. I agree with so many others who indicated that timepayment corp inflates their deceptive interest practices and that nobody in their right mind would agree to paying 3 times the cost of the original equipment when trying to pay it off only to owe more at the end of what they consider "fair market value".
In 3 years i have been with timepayment corp The leasing company) and benseron, i have lost many patrons and workers who have complained to me that the benseron pos system does not work, it’s inefficient, too complex, the screen freezes, transactions voiding by itself, menu items not printing, kitchen printer never works, the dining room seating setup disappears from time to time, the menu disappears, customers are charged twice and many other glitches and bugs.
I am sure you would agree that no business can afford to waste their time on a systems that does not work over 95% of the times. All my employees have tried to work with benseron’s system and it seems to always have issues and failed when you need it to operate correctly. I have lost so much income and many of my good workers as a result of the failed pos and all the complications with the benseron technology and their software. My managers and employees can attest to this fact and some workers quit as a result of the frustrations in dealing with failed equipment.
There were many times within the 3 year period of complaints from my former chefs whom all have expressed their dissatisfaction and their discontent regarding the benseron pos and their useless services as nothing works and it always almost occurs on busy nights so all the waitresses have to write out the checks manually which is very time consuming and antiquated way to process payments.
There has to be fair, equitable and reasonable monetary considerations for all the times their system is down causing my business lose income and time as a result when many patrons walk out the door because we have to inform the patrons that our pos is down and we cannot process credit cards. Yet, timepayment corp does not care and chases you for payment for their defective leased equipment with their vendors.
I have been with benseron pos for approximately 3 years now and paying for 2 pos when we are only using one based on all the complex issues. Furthermore, benseron’s owner has indicated each and every time we have spoken that he will send out a new working pos without glitches and bugs and the updated corrected software and here it is 2+ years and nothing yet, timepayment corp hounds you every day for payment knowing they sold and leased you defective equipment.
No one pays for services they have never received and this is clearly the case…..At best the services was horrible and as my manager and others have stated, there have not been 10 days straight whereby benseron system functions normally as it was intended.
I’m sure anyone who is reviewing my case would clearly state that we have been more than patient and 3 years is enough time to test a product that has failed continuously and my workers and i lose income and precious time as a result. Besides losing patrons, i lose good employees who were frustrated with the pos and quit due to the pos being down and loss of income as a result.
Timepayment corp blows up your phone to make payment and after 2 years of paying for failed equipment, they sucker me to continue and paying for another year and they will speak with benseron to make it right and instead, it gets worse, nothing happens and if you stop paying, they will have attorneys file a judgment against you and will levy your bank accounts. Timepayment corp are obviously shysters whose practices are deceptive, unscrupulous and unethical.
Clearly, all the other complaints against benseron pos is 100% accurate as well as timepaymentcorp bullying small business owners for payment on leasing your business equipment that is defective. In the end these 2 heartless companies can care less if you lose money based on selling you poor quality defective equipment that does not function as intended.
Just like automotive dealers selling a car that is a lemon, i’m sure there are laws that protect the consumers against such scams and fraud. This was an expensive experience where my business easily lost over $100,000 + annually as a direct result of my patrons walking out the door when advised that the pos is down and my business is unable to process credit card charges which all restaurant owners know is 90% of their business. I have documented evidence, email correspondence, witnesses, ex employees, patrons, etc. We all need to unite together and file a class action suit against timepayment corp’s deceptive practices who are predators and stop them before they pray on subscribing other innocent victims.
Timepayment is big rippoff company. Dont ever bother to get lease your equipment from them .
This company we found from our best buddy his name is " Jerry" for the leasing of my alignment machine.Well everything gone well up to MAy 2014.They set up automatic payment set up for 1044.76 eveymonth , In May I called their customer service number to ask the status of my payments. They told me 2 of the payments left over, I told them to I want to purchase the Alignment rack, They said ok fair market value is $2264. We will take the money out of your account and will close the account, I was impression to account being closed in 3 months,
But what happen ! They did not close the account and kept charging me 1044 evermonth up to Jan 2015.
I called at 01/29/2015 and asked the status like why my account still being charged for the $1044 payment ? They said oh you did not pay us in May for the payoff amount so your account atuomatiocally gone through the rental equipment program .
Wow .What a Joke!!!!
What kind of ripp off company is this !!!!Everytime I callaed and ask for refund. They said. Oh its your fault.
How it is my fault ? when I send them email that I do want ot keep the equipment and they told me they will closed my account after they will done taking $2264 from my account.
I am legamnd businessman , I hate to complian or broadcoast someone story . But I did compalin to BBB about them and also I am taking this company to court.
if anyone has any question please feel free to email me
A vendor came to my office and offered us to TRY out their product. After trying & giving the unit back, we received a bill stating we're in contract.
My dental office was visited by a sales rep from Mr. Cool Waters Inc. and offered us to TRY their product, a water cooler. The rep told us to try it out and if we didn't like it, they'd pick it up, no problems, no questions.
After two days of actually trying out the unit, I told my assistant to call Mr. Cool Waters and tell them to come and pick up the unit. They said no problem. After about 3 days, the unit was still on our property. I didn't want us to go over the trial grace period, so I called them and told them that I would drop it off to them if they were having trouble getting to me. Once again, they said they were on their way. The actually did come and pick the unit up after a week and a half later. I didn't think there was anything else to do, they had their unit back.
The next month, we received a bill from Time Payment Corp. as if we agreed with keeping the unit. I told them the situation and they told me that I was under contract. So, I immediately called Mr. Cool Waters Inc. and they told me not to worry, they'd resolve the mishap. The next month comes, and another bill. I am pretty frustrated at this time, still having to deal with this ordeal. I call Mr. Cool Waters Inc. back and someone else answered the phone and stated that Mr. Cool Waters was no more. I asked why, they said financial problem. Then I realized that I had definitely been scammed.
I received another bill and a letter stating that Mr. Cool Water's contracts were purchased by Time Payment Corp. First, I don't recall signing any non-cancellable contract for 60 months, secondly, I never paid anything to Mr. Cool Waters or to Time Payment Corp, and lastly, there wasn't anything on any form that stated that I would be in a contract with any third-party company. Now, our balance is over $500, and Time Payment Corp. is now threatening to report us to collections.
TimePayment Reviews
I am writing on behalf of my negative experiences with timepayment corp leasing company, their rude employees and my staff’s experience’s with benerson information technologies, pos systems has been horrible. I checked online and i was appalled to discovered every other complaint against timepayment corp. defrauding and scamming business owners according to all the reports i’ve read. Benseron does not stand behind their pos systems and timepayment corp knowing that benseron sold defective equipment and software does not care in the least and with total disregard chases you for payment for equipment that does not work as claimed. I agree with so many others who indicated that timepayment corp inflates their deceptive interest practices and that nobody in their right mind would agree to paying 3 times the cost of the original equipment when trying to pay it off only to owe more at the end of what they consider "fair market value".
In 3 years i have been with timepayment corp The leasing company) and benseron, i have lost many patrons and workers who have complained to me that the benseron pos system does not work, it’s inefficient, too complex, the screen freezes, transactions voiding by itself, menu items not printing, kitchen printer never works, the dining room seating setup disappears from time to time, the menu disappears, customers are charged twice and many other glitches and bugs.
I am sure you would agree that no business can afford to waste their time on a systems that does not work over 95% of the times. All my employees have tried to work with benseron’s system and it seems to always have issues and failed when you need it to operate correctly. I have lost so much income and many of my good workers as a result of the failed pos and all the complications with the benseron technology and their software. My managers and employees can attest to this fact and some workers quit as a result of the frustrations in dealing with failed equipment.
There were many times within the 3 year period of complaints from my former chefs whom all have expressed their dissatisfaction and their discontent regarding the benseron pos and their useless services as nothing works and it always almost occurs on busy nights so all the waitresses have to write out the checks manually which is very time consuming and antiquated way to process payments.
There has to be fair, equitable and reasonable monetary considerations for all the times their system is down causing my business lose income and time as a result when many patrons walk out the door because we have to inform the patrons that our pos is down and we cannot process credit cards. Yet, timepayment corp does not care and chases you for payment for their defective leased equipment with their vendors.
I have been with benseron pos for approximately 3 years now and paying for 2 pos when we are only using one based on all the complex issues. Furthermore, benseron’s owner has indicated each and every time we have spoken that he will send out a new working pos without glitches and bugs and the updated corrected software and here it is 2+ years and nothing yet, timepayment corp hounds you every day for payment knowing they sold and leased you defective equipment.
No one pays for services they have never received and this is clearly the case…..At best the services was horrible and as my manager and others have stated, there have not been 10 days straight whereby benseron system functions normally as it was intended.
I’m sure anyone who is reviewing my case would clearly state that we have been more than patient and 3 years is enough time to test a product that has failed continuously and my workers and i lose income and precious time as a result. Besides losing patrons, i lose good employees who were frustrated with the pos and quit due to the pos being down and loss of income as a result.
Timepayment corp blows up your phone to make payment and after 2 years of paying for failed equipment, they sucker me to continue and paying for another year and they will speak with benseron to make it right and instead, it gets worse, nothing happens and if you stop paying, they will have attorneys file a judgment against you and will levy your bank accounts. Timepayment corp are obviously shysters whose practices are deceptive, unscrupulous and unethical.
Clearly, all the other complaints against benseron pos is 100% accurate as well as timepaymentcorp bullying small business owners for payment on leasing your business equipment that is defective. In the end these 2 heartless companies can care less if you lose money based on selling you poor quality defective equipment that does not function as intended.
Just like automotive dealers selling a car that is a lemon, i’m sure there are laws that protect the consumers against such scams and fraud. This was an expensive experience where my business easily lost over $100,000 + annually as a direct result of my patrons walking out the door when advised that the pos is down and my business is unable to process credit card charges which all restaurant owners know is 90% of their business. I have documented evidence, email correspondence, witnesses, ex employees, patrons, etc. We all need to unite together and file a class action suit against timepayment corp’s deceptive practices who are predators and stop them before they pray on subscribing other innocent victims.
Timepayment is big rippoff company. Dont ever bother to get lease your equipment from them .
This company we found from our best buddy his name is " Jerry" for the leasing of my alignment machine.Well everything gone well up to MAy 2014.They set up automatic payment set up for 1044.76 eveymonth , In May I called their customer service number to ask the status of my payments. They told me 2 of the payments left over, I told them to I want to purchase the Alignment rack, They said ok fair market value is $2264. We will take the money out of your account and will close the account, I was impression to account being closed in 3 months,
But what happen ! They did not close the account and kept charging me 1044 evermonth up to Jan 2015.
I called at 01/29/2015 and asked the status like why my account still being charged for the $1044 payment ? They said oh you did not pay us in May for the payoff amount so your account atuomatiocally gone through the rental equipment program .
Wow .What a Joke!!!!
What kind of ripp off company is this !!!!Everytime I callaed and ask for refund. They said. Oh its your fault.
How it is my fault ? when I send them email that I do want ot keep the equipment and they told me they will closed my account after they will done taking $2264 from my account.
I am legamnd businessman , I hate to complian or broadcoast someone story . But I did compalin to BBB about them and also I am taking this company to court.
if anyone has any question please feel free to email me
A vendor came to my office and offered us to TRY out their product. After trying & giving the unit back, we received a bill stating we're in contract.
My dental office was visited by a sales rep from Mr. Cool Waters Inc. and offered us to TRY their product, a water cooler. The rep told us to try it out and if we didn't like it, they'd pick it up, no problems, no questions.
After two days of actually trying out the unit, I told my assistant to call Mr. Cool Waters and tell them to come and pick up the unit. They said no problem. After about 3 days, the unit was still on our property. I didn't want us to go over the trial grace period, so I called them and told them that I would drop it off to them if they were having trouble getting to me. Once again, they said they were on their way. The actually did come and pick the unit up after a week and a half later. I didn't think there was anything else to do, they had their unit back.
The next month, we received a bill from Time Payment Corp. as if we agreed with keeping the unit. I told them the situation and they told me that I was under contract. So, I immediately called Mr. Cool Waters Inc. and they told me not to worry, they'd resolve the mishap. The next month comes, and another bill. I am pretty frustrated at this time, still having to deal with this ordeal. I call Mr. Cool Waters Inc. back and someone else answered the phone and stated that Mr. Cool Waters was no more. I asked why, they said financial problem. Then I realized that I had definitely been scammed.
I received another bill and a letter stating that Mr. Cool Water's contracts were purchased by Time Payment Corp. First, I don't recall signing any non-cancellable contract for 60 months, secondly, I never paid anything to Mr. Cool Waters or to Time Payment Corp, and lastly, there wasn't anything on any form that stated that I would be in a contract with any third-party company. Now, our balance is over $500, and Time Payment Corp. is now threatening to report us to collections.