TOURSRUS.NET


Country United States
State Alaska
Phone 1-855-883-1865

TOURSRUS.NET Reviews

  • Jan 27, 2016

ripped off by Tour R US

I was upgraded to a nicer resort for extra money, however after I purchased the trip I went on-line at he same resort for the same dates I only saved $100.00. When I brought this to there attention they did not believe me. They did finally look it up and they gave me 150.00 off which was nice. I still had to sit for a time share presentation. I would had paid the extra 200.00 and stayed at the resort with no boring time presentation. I spent many hours on the phone trying to get this trip organized through Tour R US due to them not answering their phones and dealing with the resort in Mexico. I could have purchased the all-inclusive trip on-line and been done with the trip reservation and enjoyed my trip. With that said, after my trip I called to get my bonus week they said they were sold out and offered me only 2 star hotels in American cities and another time share presentation in Mexico. They said my papers I signed was based on availability. But when I sighed up they were so encouraging I would get this free cruise minus port charges. I said that sounds great. I was taken financially and I believe it is not worth the headache to deal with Tours R US

  • Mar 10, 2015

I CALLED THE NUMBER ON THE FAX WHICH IS 1-855-883-1867 TO PURCHASE A PACKAGE FOR 5 PEOPLE AT $798. SIX MONTHS AFTER I CALLED THEIR CUSTOMER SERVICE NUMBER 1-855-883-1865 TO MAKE A RESERVATION, NO ONE ANSWERED! I CALLED THE OTHER NUMBER AND WAS TOLD TO KEEP TRYING. I'VE TRIED FOR MANY MANY DAYS AND SAME THING NO ONE ANSWER MY CALLS. SO DESPARATED I CALLED THE OTHER NUMBER AGAIN AND GOT HANGED UP ON ME. THEN i GOOGLED AND FOUND OUT IT WASN'T JUST ME WHO WAS A VICTIM OF THAT SCAM BUT THERE WERE OTHERS.

I got so fed up with this. I paid $ 798 for 4 people July, 2014 for a trip to Cancun, Jamaice or Hawaii for 5 nights and six days, all meals included, $119 per person. Not sure how they calculate the fees but that was what I paid! Jan. 2015 I called in to reserve our trip. No one picked up the phone. I called the number 1-855-883-1867 that I called before to purchase and was told to call customer service number 1-855-883-1865. I called, no one pick up phones. I called the other number and got hanged ups. I've been trying for many days for many weeks....Now I realized that I got scammed! It was an expensive lesson for me.

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