Towne Lake Equestrian Club, Inc


Country United States
State Barbados
City Woodstock
Address 409 Old Boring Lane
Phone 770-778-1146
Website tleclub.net/

Towne Lake Equestrian Club, Inc Reviews

  • Nov 10, 2014

WOW BE VERY WARY!!!!!!! all I can say the owner is very unwilling to put things right..... Charges removed from my account.......

My daughter has been at this facility since around May 2014 and has enjoyed her riding with her trainer Michelle. However everything went wrong right after her trainer left. We had a new trainer who showed no real interest and would spend her time training by talking to the owners husband instead of concentrating on training. Be careful with the jumps as they are in disrepair and my daughter could have been seriously injured when the jump fell over and a broken part of the upright stood straight up.

The lower arena is also very dangerous for the horse and riders. There are ridges in the it and there are large stones sticking out of the ground so if you fall off you could be seriously hurt.

They took a month of charges out of my account in July 2014 after being told that my daughter would be out of the country for the whole month. I have tried to reason with the owner who really has no concept of customer service. She sent me an email last month stating we could have the November lessons free as they had taken the money out of my account from July. Well we arrived for a lesson this week (the first lesson in November) to be told we didn't have an appointment as they had a new trainer and she had taken over that time slot. I have had texts back and forth with the owner but as I said absolutely no concept of customer service.

We go every Thursday by the way and no one told us it was cancelled. Any way they owe me $225.00 and the owner wants to put her head in the sand and hope it just goes away. I hope you read this and the other reviews. Make up your own mind but be VERY WARY. We have found a far better equipped facility in Woodstock GA rain or shine......

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