Travel Advantage Network


Country United States
State British Indian Ocean Territory
City Millersville
Address 672 Old Mill Rd # 311, Millersville, MD 21108-1363
Phone (800) 223-0088
Website www.planwithtan.com/

Travel Advantage Network Reviews

  • Jan 10, 2015

I must have got caught up in the moment but I do not remember the Travel Advantage Network disclosing to me I'd be paying 7 years. I told them "NO" but they finally talked me into a trial plan with less trips, that was supposed to cost alot less, than what they originally were offering me. I have been paying almost $100.00 per month for over four years, and feel so ripped off. Between them and my other expenses, I don't have enough money left to go on any trips. I feel like their pitch was false advertising because I would have never agreed to pay them $7200 for something that was supposed to be alittle over $2000.

  • Nov 26, 2014

This organization offers nothing that you can't get at a more reasonable price on your own. Their properties are mostly out-dated and run-down. It is almost impossible to book any of the more "desirable" destinations unless you book a year in advance. And, you can not book more than a year in advance. So, you better know exactly what you want, and when, and book it as soon as it becomes available, if you're going to get anything at all for your money.

The first property where we stayed was actually not bad (at least the unit we were assigned). But when we returned two years later, we were required to pay an additional fee directly to the resort in order to get the same type of room that we had on our first visit. Neither TAN nor the resort (Little Harbor/Harborside Suites in Ruskin) made this known in the year from when we booked the vacation until we arrived at the resort.

Another property (Angler's Cove) in Florida where we stayed was described as a newly renovated unit. Translation: the painter's tape hadn't been removed from the bathroom light fixture, and some of the bathroom tile was missing, the electrical work hadn't been completed, and a frying pan had been placed on top of the hot water heater to catch the condensation leaking from the A/C unit.

I contacted TAN about the miserable conditions at Angler's Cove, and they agreed to move us to another property. One of their "Senior Client Service Coordinators" asked for copies of pictures I had taken at Angler's Cove so that they could correct any problems with the property manager. I sent twenty-five emails with pictures of various problems with the unit. I sent a separate email requesting to be notified as to whether or not the pictures had been received. I received absolutely no response to my emails.

After our second stay at Little Harbor, I emailed TAN about the additonal charge that the resort required in order to put us into a room comparable to what we had on our first stay. I spoke on the phone with another "Senior Client Services Coordinator" who couldn't believe that I had been required to pay an additional fee, and was unaware of any such policy. She promised to call me back the next day with some resolution/clarification. I have never received another call.

Lies. All lies and deception.

  • Jul 23, 2014

It all started when I went to an NBA basketball game and filled out a form to win a free vacation. A few days later we got a call from Sundance vacations saying that we won a free cruise as long as we sat through a brief presentation. This was the most aweful way of stealing peoples money. There was no way they let you walk out the door without purchasing these vacation packages. They started out at $500 per vacation then as we tried to leave they dropped the price to $400 then we tried to walk out again and they reduced it even further to $300 per vacation. At this point I just wanted to leave to I agreed to buy these 12 vacations for $3600. After I took my package home I start reading that I have to pay a $99 booking fee, a $210 peak fee all the time (not occasionally like they portray). Then a membership fee for $359/year. Then an upgrade fee if you have a family bigger than 4 (another $300) After you add all this up you are spending over $1500 on these vacations that are not even worth $500 a piece. They showed us these presentation slides of a gorgeous room with kitchen and balcony and told us that we would always be in a room like this. Boy was that a lie. My first room I stayed in Hawaii with just a plain old hotel room and bathroom. Next to Myrtle beach a crappy room that I paid to upgrade and it was super small and grimey.

Then the last few years that I've tried to book a vacation nothing that I ever wanted was available. I always need to upgrade because we are a family of 5. I even tried booking 6 months in advance and everything that we wanted on the east coast was unavailable for July. We also wanted to travel to Aruba which was why we really bought this package then I go to book it and I find out that all my travelers need to be at least 35 years of age in order to go there. 2 years later Aruba is no longer available and they never got it back.

After doing my reasearch I come to find out that there are numerous complaints about them all over the internet. Beware. This is a total scam. Your better off taking $5000 and throwing it out the window becuase buying this is so not worth the money.

If you try to cancel they will keep telling you that you are unable to get a refund. I'm going to keep fighting until I get my money back because they violated so many of my consumer rights. Not to mention that I will never use these vacations ever again.

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