PLEASE BE WARY OF THIS COMPANY! I contracted Tu Angels through Groupon for a four hour cleaning, and the owner told me that my home couldn't be cleaned for less than 6 hours, which wasn't a part of the groupon, so I had to purchase outside of groupon. I should have suspectd something was wrong there.
I purchased the 6 hours to clean my rental, and they did an extremely poor job, leaving several parts of the home completely uncleaned.
The home had a brand new carpet, brand new kitchen and brand new paint, so there weren't many parts that needed to be cleaned. It is a 1500 square foot home. I asked their cleaners to contact me when the job was finished, and they never did. When I inspected the home, it didn't even look as if they had cleaned the home. The sides of the walls weren't vacuumed, there was considerable debree, and several window sills for filled with dust and dirt. When I contacted the company, they told me they had contacted me (they hadn't), and that it was my fault for not leaving a cleaning list for them to follow.
I had purchased the deep, 6 hour cleaning, and I would expect the floors to be fully vacuumed for that as well as the window sills cleaned. They said that because I had purchased a six hour cleaning and not another service, there was no guarantee to their service, and I had no recourse.
There were also several other parts of the home that were untouched, and I had to go in and clean it myself. I paid $200 for six hours of cleaning and feel that their company did not do a good job at all. I would warn any family or person against using this company, they do terrible work and have very, very poor customer service.
Tu Angel's, LLC Reviews
PLEASE BE WARY OF THIS COMPANY! I contracted Tu Angels through Groupon for a four hour cleaning, and the owner told me that my home couldn't be cleaned for less than 6 hours, which wasn't a part of the groupon, so I had to purchase outside of groupon. I should have suspectd something was wrong there.
I purchased the 6 hours to clean my rental, and they did an extremely poor job, leaving several parts of the home completely uncleaned.
The home had a brand new carpet, brand new kitchen and brand new paint, so there weren't many parts that needed to be cleaned. It is a 1500 square foot home. I asked their cleaners to contact me when the job was finished, and they never did. When I inspected the home, it didn't even look as if they had cleaned the home. The sides of the walls weren't vacuumed, there was considerable debree, and several window sills for filled with dust and dirt. When I contacted the company, they told me they had contacted me (they hadn't), and that it was my fault for not leaving a cleaning list for them to follow.
I had purchased the deep, 6 hour cleaning, and I would expect the floors to be fully vacuumed for that as well as the window sills cleaned. They said that because I had purchased a six hour cleaning and not another service, there was no guarantee to their service, and I had no recourse.
There were also several other parts of the home that were untouched, and I had to go in and clean it myself. I paid $200 for six hours of cleaning and feel that their company did not do a good job at all. I would warn any family or person against using this company, they do terrible work and have very, very poor customer service.