My husband was supposed to be relocated. I set up a mover the same day we found out his relocation was cancelled. I immediatly called the mover it was 2.5 hours later and they refused to refund our $1,100. They claimed in that 2 hours they had 3 other calls for that particualar routenwere turned down. I said that means that the law of averages is you will book this 4x over within 3 hours of when we hang up.
How does a company refuse to cancel an order made 2.5 hrs earlier. Risking thier name and reputaion over $1,100 which means nothing to them and the world to me. I tried to reason. I went up the chain of command and still they refused. Not to mention that they Call themselves United Moving Services totally playing off the name of the Nantional Company which I now know is United Van Lines I thought I was speaking to that national company but did not ask up front if they were the same lesson learned.
I am disgusted that a company would be so sleazy as to charge me $1,100 for basically reserving a moving van for 2 hours with no services rendered.
United Moving Services Reviews
My husband was supposed to be relocated. I set up a mover the same day we found out his relocation was cancelled. I immediatly called the mover it was 2.5 hours later and they refused to refund our $1,100. They claimed in that 2 hours they had 3 other calls for that particualar routenwere turned down. I said that means that the law of averages is you will book this 4x over within 3 hours of when we hang up.
How does a company refuse to cancel an order made 2.5 hrs earlier. Risking thier name and reputaion over $1,100 which means nothing to them and the world to me. I tried to reason. I went up the chain of command and still they refused. Not to mention that they Call themselves United Moving Services totally playing off the name of the Nantional Company which I now know is United Van Lines I thought I was speaking to that national company but did not ask up front if they were the same lesson learned.
I am disgusted that a company would be so sleazy as to charge me $1,100 for basically reserving a moving van for 2 hours with no services rendered.