Well towards the end of July I seen an advertisement stating it was a company that helps u by giving you access to find grants. With a 30 day money back guarantee if you are turned down. But, the grants I attempted were close for the season or shut down indefinitely til further notice. I immediately got in contact with their customer service department and the representative told me to send an email and state my problem and I did to find they never credited back the funds and refused to send my funds. I then demanded to speak to a Supervisor and was connected to a manager 'Stephanie' she refused to help me became condescending with me, and downright synical. I asked for her boss and she said she didn't have one. That she couldn't tell me. The persons name over her; which happened to be the CEO. I told her I wanted to file a complaint against her and she giggled slightly.I feel violated and horrified at the way this company handles their customers.
USA Grant Applications Reviews
Well towards the end of July I seen an advertisement stating it was a company that helps u by giving you access to find grants. With a 30 day money back guarantee if you are turned down. But, the grants I attempted were close for the season or shut down indefinitely til further notice. I immediately got in contact with their customer service department and the representative told me to send an email and state my problem and I did to find they never credited back the funds and refused to send my funds. I then demanded to speak to a Supervisor and was connected to a manager 'Stephanie' she refused to help me became condescending with me, and downright synical. I asked for her boss and she said she didn't have one. That she couldn't tell me. The persons name over her; which happened to be the CEO. I told her I wanted to file a complaint against her and she giggled slightly.I feel violated and horrified at the way this company handles their customers.