I ordered Verizon iternet/Phone/cable service over the xmas season last year 2013. The deal stated i had 30 days to cancel, I have been a Dish customers for almost 20 years but since it was a bundle and i wanted the land line i decided to subscribe. The service was fine, i did not care for the cable as was not able the find the channels i was so used to watch, so i canceled the service. Reconnected my Dish service back and delivered personaly all the equipment to Verizon at the store indicated by the company. I got my receipt and in March of this year 2014 i received a collections letter. I called the number and was told Verizon had taken me to collections. I told the representative what transpired and that he needed to remove the collection, as i had taken all the equipment back and cancelled the service. I received a copy of my credit report a few days ago and what do i see? Verizon has reported me to the credit bureaus, what a headache!
1. You would think when you assign a new phone number to a new customer and address it would be a really smart idea to remove that phone # from the account record of the prior owner -- specifically the deadbeat who didn't pay their bill. That way your new customer -- you know, the one you're trying to impress (me) and more importantly keep as a customer - wouldn't have to be annoyed by collections calls for the a**-hat deadbeat that no longer has the number. Seriously how hard can this be. Move the phone # on the old account to a history field or something if you so desperately need to keep track of it. And, for GODs sake DON'T send the freaking phone number out to a third party collector. I mean really -- you disconnected service for the prior owner because they didn't pay their bill so what on earth makes you or any third party collector think they can still reach the deadbeat at that same phone number? What, you think I have a crystal ball and somehow know the former owner of the phone number and/or am best buddies with the deadbeat? Really?
2. I've said this a million times before. I already have your FioS TV service at my house. Just because I send the bill for my separate phone account to a PO box and not to my house does not mean I want or need your FioS TV service at my PO Box. I mean seriously, how would you propose to install FioS TV in a PO Box ? Do you really think there are people like 2 inches tall living in there that want FioS TV?
3. Please refer back to point #2. You should already know I have FioS TV at my house since, SURPRISE, both the phone account and the TV account have the same name and SSN attached to them. Apparently you are able to connect all kinds of complicated electronic equipment to send pictures to my TV and calls to my phone but you are clueless on how to connect two accounts belonging to the same person in your system. And therefore I, your valued customer, have to suffer through your idiocy.
4. I've asked repeatedly not to get advertisements mailed to my PO Box but do you listen? No, you send them to me anyway. Over and over again and again. Seriously I could build myself a vacation house with the sheer amount of paper you shove at me. And, of course you pass the cost of all that postage and printing for advertisements I don't even want, back onto me by way over inflated fees for your services. Thanks so much -- really.
Way to go Verizon. Thanks for not listening to your customer -- again.
Prior Lake Verizon sales (was T Mobile) ripped me off on a 2 old junk used cell phones.
On march 20-2009 I started new service with Tmobile, Wireless Depot, Chad Walen Prior lake. The first phone was faulty and the 2nd(Dash) was not even working and required a PUK to work. I got I called Chad and he said "I dont even remember you and Its Not My problem" " Call T Mobile".
Cad Walen and Scott Ostergarten are NOT ethical sales men. They are dishonest and deceptive. May I have the $10 tip back?
Welcome to the Cell phone world. (Hey ! They added a new lower leval to hell just for you !)
From "Mr. Nettles" at verizon 877-462-5825 to Omar at verizon 800-922-0204 to Lowell C. McAdams, verizon ceo at 212-395-1000 the people at verizon are identity theft felons who have committed millions of felonies, identity theft felonies, against millions of Americans and they are proud of the crimes that they commit against the American people. They calculated how many millions of dollars they add to to their corporate bottom line profit by colluding with identity theft felonies and it's all systems go to commit millions of felonies against the American people with identity theft felonies and criminal billing practices to charge millions of Americans for services and goods that they did not receive, to run millions of credit reports without authorization. Hey verizon puffs up its bottom line net profit each year by committing these felonies against millions of Americans and apparently no one no one in the govt of the United States of America is willing to do anything about these felonies being committed against millions of Americans, so why not?
Verizon Communications Reviews
I ordered Verizon iternet/Phone/cable service over the xmas season last year 2013. The deal stated i had 30 days to cancel, I have been a Dish customers for almost 20 years but since it was a bundle and i wanted the land line i decided to subscribe. The service was fine, i did not care for the cable as was not able the find the channels i was so used to watch, so i canceled the service. Reconnected my Dish service back and delivered personaly all the equipment to Verizon at the store indicated by the company. I got my receipt and in March of this year 2014 i received a collections letter. I called the number and was told Verizon had taken me to collections. I told the representative what transpired and that he needed to remove the collection, as i had taken all the equipment back and cancelled the service. I received a copy of my credit report a few days ago and what do i see? Verizon has reported me to the credit bureaus, what a headache!
1. You would think when you assign a new phone number to a new customer and address it would be a really smart idea to remove that phone # from the account record of the prior owner -- specifically the deadbeat who didn't pay their bill. That way your new customer -- you know, the one you're trying to impress (me) and more importantly keep as a customer - wouldn't have to be annoyed by collections calls for the a**-hat deadbeat that no longer has the number. Seriously how hard can this be. Move the phone # on the old account to a history field or something if you so desperately need to keep track of it. And, for GODs sake DON'T send the freaking phone number out to a third party collector. I mean really -- you disconnected service for the prior owner because they didn't pay their bill so what on earth makes you or any third party collector think they can still reach the deadbeat at that same phone number? What, you think I have a crystal ball and somehow know the former owner of the phone number and/or am best buddies with the deadbeat? Really?
2. I've said this a million times before. I already have your FioS TV service at my house. Just because I send the bill for my separate phone account to a PO box and not to my house does not mean I want or need your FioS TV service at my PO Box. I mean seriously, how would you propose to install FioS TV in a PO Box ? Do you really think there are people like 2 inches tall living in there that want FioS TV?
3. Please refer back to point #2. You should already know I have FioS TV at my house since, SURPRISE, both the phone account and the TV account have the same name and SSN attached to them. Apparently you are able to connect all kinds of complicated electronic equipment to send pictures to my TV and calls to my phone but you are clueless on how to connect two accounts belonging to the same person in your system. And therefore I, your valued customer, have to suffer through your idiocy.
4. I've asked repeatedly not to get advertisements mailed to my PO Box but do you listen? No, you send them to me anyway. Over and over again and again. Seriously I could build myself a vacation house with the sheer amount of paper you shove at me. And, of course you pass the cost of all that postage and printing for advertisements I don't even want, back onto me by way over inflated fees for your services. Thanks so much -- really.
Way to go Verizon. Thanks for not listening to your customer -- again.
Prior Lake Verizon sales (was T Mobile) ripped me off on a 2 old junk used cell phones.
On march 20-2009 I started new service with Tmobile, Wireless Depot, Chad Walen Prior lake. The first phone was faulty and the 2nd(Dash) was not even working and required a PUK to work. I got I called Chad and he said "I dont even remember you and Its Not My problem" " Call T Mobile".
Cad Walen and Scott Ostergarten are NOT ethical sales men. They are dishonest and deceptive. May I have the $10 tip back?
Welcome to the Cell phone world. (Hey ! They added a new lower leval to hell just for you !)
From "Mr. Nettles" at verizon 877-462-5825 to Omar at verizon 800-922-0204 to Lowell C. McAdams, verizon ceo at 212-395-1000 the people at verizon are identity theft felons who have committed millions of felonies, identity theft felonies, against millions of Americans and they are proud of the crimes that they commit against the American people. They calculated how many millions of dollars they add to to their corporate bottom line profit by colluding with identity theft felonies and it's all systems go to commit millions of felonies against the American people with identity theft felonies and criminal billing practices to charge millions of Americans for services and goods that they did not receive, to run millions of credit reports without authorization. Hey verizon puffs up its bottom line net profit each year by committing these felonies against millions of Americans and apparently no one no one in the govt of the United States of America is willing to do anything about these felonies being committed against millions of Americans, so why not?