I recently had an issue with my truck towing the boat to havasu the turbo went out so i had it towed to virgils for replacement $2,200 dollars later i was back on the road everything seemed fine until a few months down the road i am dealing with the exact same issue as when i brought it in i had took it to my mechanic in my home town and he said the turbo has failed i told him theres no way its brand new! so i went down to the shop to see for my self and sure enough the input shaft and impellar wheel had a huge amount of play in it keep in mind that i had only put 1,500 miles on the truck. i called virgils and wanted to claim a warranty for the turbo going out and i sent them the turbo in the mail they received it and to finish up a longer story they basically told me they have never had a turbo fail and blamed it on the oil being contaminated . I will never recommend this diesel shop to anyone ever! and i hope people see my complaint as well as others on this shop these guys are rude and do NOT stand by their work at all
Virgil's Auto Rv Diesel & Repair Reviews
I recently had an issue with my truck towing the boat to havasu the turbo went out so i had it towed to virgils for replacement $2,200 dollars later i was back on the road everything seemed fine until a few months down the road i am dealing with the exact same issue as when i brought it in i had took it to my mechanic in my home town and he said the turbo has failed i told him theres no way its brand new! so i went down to the shop to see for my self and sure enough the input shaft and impellar wheel had a huge amount of play in it keep in mind that i had only put 1,500 miles on the truck. i called virgils and wanted to claim a warranty for the turbo going out and i sent them the turbo in the mail they received it and to finish up a longer story they basically told me they have never had a turbo fail and blamed it on the oil being contaminated . I will never recommend this diesel shop to anyone ever! and i hope people see my complaint as well as others on this shop these guys are rude and do NOT stand by their work at all