Irene Torres LCSW uses intimidation, bullying, twisting of facts, and coercion with her staff.
Example: One meeting she threatened all the nurse case managers that their jobs would end based on their reimbursement rates with the insurance companies. She said it was low and going lower. She said it was unacceptable and head could roll based on the numbers she's seen. The VERY NEXT DAY an internal email sent to all nurse case managers was sent out, congratulating everyone for the best month ever in terms of reimbursement! (And if you want to know why health insurance is so expensive, one month of cash reimbursement for Westchester Medical Center was $72million.)
Example: No Social Worker has been hired as a permanent member of staff in over 5 years and this will not change. Irene Torres may call herself a social worker, but she doesn't care for her fellow members of her profession nor does she act like one. Instead, she works to make the work environment for her staff as poisonous as possible to make it so that the long-term union staff want to depart. She hires only temporary staff so that she can fire at will and without just cause as she would like. It gives her complete control and creates an environment where you know you must be at her beck and call without complaint. One complaint (for example if you were hired for one job, but given another) will get you fired.
Example: If you are a Union employee, she makes life as difficult as possible for you. One nurse manager found that the way she was scheduling was against union policy. She called the union, this was changed, but then she took it out on everyone. Any concessions will cause great grievance. She does this to instill fear in everyone.
This was by far the worst hospital environment in terms of the care-coordination department I have ever experienced. Until she is let go, I doubt things will change. Every case-coordination staff member is scared of her. Not one member of staff is happy with her leadership.
The only reason the nurse case managers and social work staff do as well as they do is no credit to this woman. Some of the members of staff are wonderful people, but wonderful people being unjustly treated.
Irene Torres LCSW uses intimidation, bullying, twisting of facts, and coercion with her staff.
Example: One meeting she threatened all the nurse case managers that their jobs would end based on their reimbursement rates with the insurance companies. She said it was low and going lower. She said it was unacceptable and head could roll based on the numbers she's seen. The VERY NEXT DAY an internal email sent to all nurse case managers was sent out, congratulating everyone for the best month ever in terms of reimbursement! (And if you want to know why health insurance is so expensive, one month of cash reimbursement for Westchester Medical Center was $72million.)
Example: No Social Worker has been hired as a permanent member of staff in over 5 years and this will not change. Irene Torres may call herself a social worker, but she doesn't care for her fellow members of her profession nor does she act like one. Instead, she works to make the work environment for her staff as poisonous as possible to make it so that the long-term union staff want to depart. She hires only temporary staff so that she can fire at will and without just cause as she would like. It gives her complete control and creates an environment where you know you must be at her beck and call without complaint. One complaint (for example if you were hired for one job, but given another) will get you fired.
Example: If you are a Union employee, she makes life as difficult as possible for you. One nurse manager found that the way she was scheduling was against union policy. She called the union, this was changed, but then she took it out on everyone. Any concessions will cause great grievance. She does this to instill fear in everyone.
This was by far the worst hospital environment in terms of the care-coordination department I have ever experienced. Until she is let go, I doubt things will change. Every case-coordination staff member is scared of her. Not one member of staff is happy with her leadership.
The only reason the nurse case managers and social work staff do as well as they do is no credit to this woman. Some of the members of staff are wonderful people, but wonderful people being unjustly treated.
Westchester Medical Center Reviews
Irene Torres LCSW uses intimidation, bullying, twisting of facts, and coercion with her staff.
Example: One meeting she threatened all the nurse case managers that their jobs would end based on their reimbursement rates with the insurance companies. She said it was low and going lower. She said it was unacceptable and head could roll based on the numbers she's seen. The VERY NEXT DAY an internal email sent to all nurse case managers was sent out, congratulating everyone for the best month ever in terms of reimbursement! (And if you want to know why health insurance is so expensive, one month of cash reimbursement for Westchester Medical Center was $72million.)
Example: No Social Worker has been hired as a permanent member of staff in over 5 years and this will not change. Irene Torres may call herself a social worker, but she doesn't care for her fellow members of her profession nor does she act like one. Instead, she works to make the work environment for her staff as poisonous as possible to make it so that the long-term union staff want to depart. She hires only temporary staff so that she can fire at will and without just cause as she would like. It gives her complete control and creates an environment where you know you must be at her beck and call without complaint. One complaint (for example if you were hired for one job, but given another) will get you fired.
Example: If you are a Union employee, she makes life as difficult as possible for you. One nurse manager found that the way she was scheduling was against union policy. She called the union, this was changed, but then she took it out on everyone. Any concessions will cause great grievance. She does this to instill fear in everyone.
This was by far the worst hospital environment in terms of the care-coordination department I have ever experienced. Until she is let go, I doubt things will change. Every case-coordination staff member is scared of her. Not one member of staff is happy with her leadership.
The only reason the nurse case managers and social work staff do as well as they do is no credit to this woman. Some of the members of staff are wonderful people, but wonderful people being unjustly treated.
Irene Torres LCSW uses intimidation, bullying, twisting of facts, and coercion with her staff.
Example: One meeting she threatened all the nurse case managers that their jobs would end based on their reimbursement rates with the insurance companies. She said it was low and going lower. She said it was unacceptable and head could roll based on the numbers she's seen. The VERY NEXT DAY an internal email sent to all nurse case managers was sent out, congratulating everyone for the best month ever in terms of reimbursement! (And if you want to know why health insurance is so expensive, one month of cash reimbursement for Westchester Medical Center was $72million.)
Example: No Social Worker has been hired as a permanent member of staff in over 5 years and this will not change. Irene Torres may call herself a social worker, but she doesn't care for her fellow members of her profession nor does she act like one. Instead, she works to make the work environment for her staff as poisonous as possible to make it so that the long-term union staff want to depart. She hires only temporary staff so that she can fire at will and without just cause as she would like. It gives her complete control and creates an environment where you know you must be at her beck and call without complaint. One complaint (for example if you were hired for one job, but given another) will get you fired.
Example: If you are a Union employee, she makes life as difficult as possible for you. One nurse manager found that the way she was scheduling was against union policy. She called the union, this was changed, but then she took it out on everyone. Any concessions will cause great grievance. She does this to instill fear in everyone.
This was by far the worst hospital environment in terms of the care-coordination department I have ever experienced. Until she is let go, I doubt things will change. Every case-coordination staff member is scared of her. Not one member of staff is happy with her leadership.
The only reason the nurse case managers and social work staff do as well as they do is no credit to this woman. Some of the members of staff are wonderful people, but wonderful people being unjustly treated.