Western Union Holdings Inc.


Country United States
State Colorado
City Englewood
Address 12500 E. Belford Avenue, M21A2
Phone 1.720.332.5241
Website https://www.wuprepaid.com

Western Union Holdings Inc. Reviews

  • Jul 25, 2015

I made an online transfer from my bank to a family member. The funds were deducted immediately but I later received a notification that the transfer was unsuccessful and that the funds would be returned within 5 to 7 business days.

Three months later, despite daily phone calls and emails, the funds have yet to be returned.

I was asked on several occasions to prove that I had not already received the refund and was compliant. I only receive emails saying that my case has been "escalated to the relevant department."

When I phone, I ask to speak with managers and anyone in this so called department. Everyone is mysteriously out of the office or unreachable whenever I request for them.

I lose an hour a day on the phone and in the end only get an operator name and number, and told that someone will phone me that day. No one every phones, of course.

  • Jun 10, 2015

Beware of Instagram Flip Scams. These idiots post pictures and say they can flip $200 into $2000. Show you pictures of them with a bunch of money. YOU WILL GET SCAMMED! Once you send the money they will just block you from their Instagram and phone, and you lost whatever you send. If they have so much cash -- just ask them to send you the $200, and if they can flip it to 2k and keep 1k - they just made $800 profit. Why not do that if they are pictured with so much cash? They won't respond because they know you just called them out on they scam. Go the police and they won't do anything. Cops are county to county, and anything over state lines is Federal. Federal prosecutors won't go after $200. They deal with scams much larger scale. Here is my conversation with one of these idiots:

You will send the amount you want to flip throw Western Union Within 30mins I will have the amount changed by have a cashier change the amount and put the flip in another name 200-2000 300-3000 400-4000 500-50000

All I need is your location zip code city and state your name first and last and the 10 digit confirmation number they give you to give to me so I can access the cash

My cut is 1000 I pay the cashier so everybody is getting payed , the process can be done 3 times a day between 8AM - 9PM

@corytaetheplug

Says his real name Demonte Thompson and Cory is his middle LOL Lying a** idiot.

  • Jun 6, 2015

I decided to try Western Union for a simple transfer of funds from my US bank account to Mexico. I visit there often and need such a service.

Fortunately, I decided to start with 25 dollars as a test. First, I tried funding from my bank account and without explanation, it was declined. Then tried my debit card with similar results. Western Union steered be into using my banks Bill Pay service and all seemed to go well. My bank transferred the money 4 days ago and I have the Western Union confirmataion but still no money. I have asked Western Union to explain many times with no results. They now tell me they have ëscalated¨my request. I don´t want escalation, I want the money.

Seems Western Union cannot handle a simple transfer. And zero customer service.

  • May 14, 2015

WESTERN UNION IS RACIAL AND ETHNIC PROFILING PEOPLE AND SEIZING MONEY TRANSACTIONS OF PEOPLE WITH ETHNIC NAMES

PLEASE, OH PLEASE DON'T WASTE YOUR TIME WITH WESTERN UNION -- JUST USE CASH AND PAY DIRECTLY OR JUST TRANSFER MONEY THROUGH YOUR OWN BANK.

I made the mistake of using Western Union's "10 minute" wire service. After 5 FULL HOURS of wasting my time denying transaction after transaction on their website, I finally go to one of their stores to pay cash to transfer to ("Terrorist Central"(: LAS VEGAS !

They charged me $126 just for transferring $1200, and I got my receipt and left the store. All done?

A few hours later I called in to see if the money has been picked up by my lawyer. BZZZZ! They start asking for my name, asking me to pronounce my name over and over (They were onto the fact they had caught someone trying to send money to "terrorists" because they have an ethnic name).

Then they said "We Have to Interview you" again. I told them I am not interested and they told me that the transaction that I had completed at the store is "Locked". WTF? I paid them in cash and they had locked my "10 minute money transfer" for over 2 hours at that point without telling me! Are you ******* kidding me??

I kindly informed them that I could just take a 1 HOUR flight to Las Vegas to hand deliver the money with a $118 air ticket which is less than Western Union's ridiculous $126 "10 minute" Transfer Fee and they said "sorry we have to do a ten minute interview". 5 hours on...my money still had not been transfered through their "10 minute payment" system.

They started asking highly personal questions about the lawyer I was sending to, the kind of case I was into, what the legal fee was for etc. My kid's names, my wife's name, my uncles name, my former addresses... ANOTHER 15 MINUTES OF MY TIME WASTED..and get this! THEY REFUSED IT BECAUSE I AM "HIGH RISK"! Their words exactly.

This was the SECOND interview they wasted my time with that day, the first interview which occurred when I tried to send by web (which was cancelled because they don't "really" accept credit cards at WU for the $126 they are taking) apparently didn't count.

BEWARE. DO NOT USE THEIR SERVICES. DO NOT ANSWER ANY OF THEIR QUESTIONS! THEY ARE SPYING ON MINORITIES, WASTING THEIR TIME COLLECTING TONS OF PERSONAL INFORMATION JUST TO SIMPLY CANCEL THEIR TRANSACTIONS AND WASTE THEIR TIME.

These want to make it difficult for minorities to do their business and financial transactions, espcially people from CHINA, IRAN, ARMENIA, EASTERN EUROPE, etc.

WOW WHAT A GREAT JOB YOU IN CONTROL OF ALL FINANCIAL TRANSACTIONS ARE DOING WITH YOUR ANTI-TERROR SPYING CAMPAIGN...ISIS, endless wars, mass murder...Great job by helping put a "stop" to it (or fueling it?) by screwing ordinary Americans with ridiculous transaction fees and for undelivered services!

If I hadn't checked on the transaction they would have held my money indifinately. (or stolen it)

  • Oct 18, 2014

Western Union along with Meta bank are total Theives they take money without your premission . When you spend hours on the phone with them you get nothing but pissed off !!! Filing complaints with them get you no where as well . I can go on I just dont have the energy . They really need to be investigated not to mention a class act law suit as well . Im sure most people that have these cards are because their money is screwed up like me and all they do is take advantage of that and make things worse because they know you cant or wont do anything about it. So far they have taken close to $ 300.00 from me and I have the statements to prove it !!!

  • Jul 25, 2014

I was sent $198.00 through Western Union on the Morning of 5-27-2014. I went to (3) Western Union Locations and they no longer provide the service due to problems dealing with Western Union. I then went to the 4th Western Union and they only SEND money and no longer are willing or able to give money. I was basically shoved out the door and told to go to Bellingham, MA (IRVING GAS) "El Belcher" location.

When I was arrived there, they informed me that they only provide MONEY ORDERS or a Debt Card that charges $2.00 per transaction. It took me nearly 45 minutes on the phone with WESTERN UNION to get the Temporary Number and then the Manager at Irving provided me with a MONEY ORDER that I have to bring to a bank and wait 3-5 business days for the Money Order to CLEAR before I can have access to the Money.

Dealing with Western Union is one of the WORST EXPERIENCES I have had trying to receive money. I will use P***** from now on..

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