Xlibris


Country United States
State Bermuda
City Bloomington
Address 1663 Liberty Drive
Phone 8887954274
Website www.xlibris.com

Xlibris Reviews

  • May 8, 2014

I decided not to use Xlibris to publish my book after reading so many negative reviews and after paying them in full. As there was NO work done on this venture, I called expecting a quick resolution and complete refund. This was not the case.

I was on the phone a full 6 hours ON HOLD...not able to speak to people I requested, no returned phone calls, no returned emails! Before getting my $$$ there were plenty of nice calls (bothersome calls) and plenty of emails.

Once they have your $$$ it is entirely different. I was NOT even given the courtesy of speaking and explaining my decision, but rather was screamed at for my decision and told i would not be refunded what I requested.

I contacted BBB and am working with other agencies to handle this awful situation for me.

Terrible company, run by Phillipines with no manners, no good customer service reps. Lacks courtesy from consulting rep all the way to the Top Managers. Would not recommend them to anyone. Look elsewhere to publish.

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