I am a first time author and well maybe a bit nieve, but that is no excuse to be ripped off by Xlibris. I paid to have my manuscript edited, my cover designed and my book promoted. Basicly I paid for the whole package.
After the editing was done they had me sign off and like magic it was printed and sent to me. I was so excited I called and ordered my 80 free books and paid $100 to have them shipped to me. I showed the book to my mother who pointed out the 3 errors on the back cover to me. Then she started reading and discovered numberous mistakes in the editing. I was horiffied and called to have the shipment stopped but was informed that it was too late, So I recieved my boxes of errors ridden books. When I called to complain I had to fight to get the book re-edited. Which they did eventually agree was paid for and not done.
So a year later I am on my 3rd round of editing and they still won't give me my 80 free books of properly edited books that I have been promised.
To make matters worse I purchase 3 packages to put my books into actual stores which I was promised by their marketing guy Nick Heralds that my books would be in stores in no time at all. Come to find out that each campaign runs for 3 months at a cost of 3-4 thousand dollars each and there is no guarentee that my books will be picked up by any one. Each campaign entitles my book to be pitched to 25 stores only and that there is deffinetly no guarentee. Plus when I asked for a copy of the packet that they claim is being sent to the stores I was told that they don't provide that to the authors. Then when I asked for a copy of the list of stores spacificly that these packets were sent to I was told that they did not provide this information to the Authors.
Then when I pitched a fit and demanded that I be privy to this information or I would bring a law suit against them because I paid for , I wthe campaigns, I was told that the legal department would be in touch with me in 24-48 hours.I still haven't heard from them and it has been 3 days.
Then I started asking spacific questions about the PR guy they assigned me and that cost me $6,000. I was given some pat and somewhat vauge answer.
So that is that. Is there anyone who has a good lawyer willing to take my case on?
The Xlibris Publishing Company, charged me over $6,000.00 for editing, publishing, marketing and advertising. When I started receiving comments from individuals and friends, I looked into the matter a lot closer. I found that after a very short time Amazon on the Internet, only displayed my book for a short time. If someone wanted to purchase my book they would have to type in the title.Walmart sent me a letter stating they do not do business with this publishing company.The book never reached the store's
They did not edit the work that I sent to them several times and made about ten changes of the original manuscript.They where duplicate photo's and duplicate stories of the incident that I had written about.
I am looking for an Attorney, so that they can file a law suit, I will send a copy of my book to the Attorney, so they can see all the mistakes.
Sent email about cancelling my agreement before the final payment, due to poor customer service. I asked for an revised agreement with the correct payment schedule and it took over 5 days for a turnover. However, i had to request it several times..
Now it's been about a week and a half and no reply...
Xlibris LLC Reviews
I am a first time author and well maybe a bit nieve, but that is no excuse to be ripped off by Xlibris. I paid to have my manuscript edited, my cover designed and my book promoted. Basicly I paid for the whole package.
After the editing was done they had me sign off and like magic it was printed and sent to me. I was so excited I called and ordered my 80 free books and paid $100 to have them shipped to me. I showed the book to my mother who pointed out the 3 errors on the back cover to me. Then she started reading and discovered numberous mistakes in the editing. I was horiffied and called to have the shipment stopped but was informed that it was too late, So I recieved my boxes of errors ridden books. When I called to complain I had to fight to get the book re-edited. Which they did eventually agree was paid for and not done.
So a year later I am on my 3rd round of editing and they still won't give me my 80 free books of properly edited books that I have been promised.
To make matters worse I purchase 3 packages to put my books into actual stores which I was promised by their marketing guy Nick Heralds that my books would be in stores in no time at all. Come to find out that each campaign runs for 3 months at a cost of 3-4 thousand dollars each and there is no guarentee that my books will be picked up by any one. Each campaign entitles my book to be pitched to 25 stores only and that there is deffinetly no guarentee. Plus when I asked for a copy of the packet that they claim is being sent to the stores I was told that they don't provide that to the authors. Then when I asked for a copy of the list of stores spacificly that these packets were sent to I was told that they did not provide this information to the Authors.
Then when I pitched a fit and demanded that I be privy to this information or I would bring a law suit against them because I paid for , I wthe campaigns, I was told that the legal department would be in touch with me in 24-48 hours.I still haven't heard from them and it has been 3 days.
Then I started asking spacific questions about the PR guy they assigned me and that cost me $6,000. I was given some pat and somewhat vauge answer.
So that is that. Is there anyone who has a good lawyer willing to take my case on?
I paid xlibris publishing over $6,000.00 to edit, publish advertise and market my book. The only place it could
be found was at Amazon, it had shown the cover for six months, then it disappeared, people where asking how could they
purchase my book, after reading the book I found that they did not have the stories in order and skipping articles and
incidents, I cancelled my contract with xlibris.
The book was suppose to be in order as to my career as a Military Police in the U.S. Army, first section, second section of
reading should be Chicago Transit Authority Police Officer. Then finally should follow with me joining the Chicago Police
Department and the stories and incidents should have be printed the way I wrote the book, they had duplicate stories
duplicate incidents and duplicate photo's and not in the order I had sent to them.
Is there a lawyer that would file a law suit against xlibris publishing company. My rotalties totalled just about $400.00
The title of the book is History of Street Cops. by Greg Zito.
Thank you for your time
Greg Zito
The Xlibris Publishing Company, charged me over $6,000.00 for editing, publishing, marketing and advertising. When I started receiving comments from individuals and friends, I looked into the matter a lot closer. I found that after a very short time Amazon on the Internet, only displayed my book for a short time. If someone wanted to purchase my book they would have to type in the title.Walmart sent me a letter stating they do not do business with this publishing company.The book never reached the store's
They did not edit the work that I sent to them several times and made about ten changes of the original manuscript.They where duplicate photo's and duplicate stories of the incident that I had written about.
I am looking for an Attorney, so that they can file a law suit, I will send a copy of my book to the Attorney, so they can see all the mistakes.
Sent email about cancelling my agreement before the final payment, due to poor customer service. I asked for an revised agreement with the correct payment schedule and it took over 5 days for a turnover. However, i had to request it several times..
Now it's been about a week and a half and no reply...
I have 73 book sales, but when i connected and tried to call they took the info down from the site and said i sold 4 book and have no sales.
where as ive got 70 friends who will prove they bought my book, some for $32.00 s a book
they deny it and their stealing the royalties.
also there is modifications in my softcover and and interior artwork.