ABC Gift Cards

Country United States
State Central African Republic
City East Windsor
Address 319 US Highway 130 STE 123
Phone 18003640488

ABC Gift Cards Reviews

  • Feb 7, 2015

I recently wanted to sell several gift cards of mine for some cash. After searching throughout several sites, I chose ABC Gift Cards because they accepted all the gift cards I had for sale,their prices offered per card seemed fair, and I wanted to make only one mailing transaction.

Upon entering their site, I followed the step by step process in order to sell my cards. I filled out all my information, each individual card value, their types and numbers, and how I would like to be compensated. Once complete, the website then asked if I would like to make an account, in which I accepted. I then went to their contact page, and using the PO BOX listed, went to the post offcie and mailed my cards in an insured envelope with signature verification.

After a week, I decided to go to my account on the website to see if they updated my account with the tansaction. With my order history empty, I decided to call the company to see if they received my cards.

Upon calling the company, I explain my situation and how I mailed my gift cards over a week ago. The representative then asked for my transaction number, in which I told her i never received one and thought I would get one when they got my gift cards.

She then begins to explain how I should of received a transaction number when I was selling my cards, and that without a transaction number theres no way of proving if the company DID or EVER WILL receive my cards. I told her my name and address would obviously be on the package, in which she then explained again how that without a transaction number, theres no way to prove if they ever DID or WILL receive the cards.

I then asked if me sending my cards without a transaction number now justifies the company in keeping the cards? I receive a rude reply basically saying its not their fault that their is no transaction number, and that they will eventually return the cards IF and WHEN they show up, but they clearly weren't going to make it a priority and couldn't even give me a time estimate of how many days it would take to locate the cards.

Without hesistation, I went to the USPS website and typed in my tracking number, seeing that someone under the name of Y. Pilchick had signed for the package under the PO BOX listed as their processing center. The moment I tell the company rep that I purcahsed signature vefication from USPS and have proof someone signed for the package, the entire story/excuse suddenly changes.

Being left on hold for 10 minutes, "Gabby" tells me she is going to go check the mailing facility. Upon returning, she begins to asks me about the contents of my package and how it looked, telling me she needs to know somehow that they are MY cards. I begin to explain in detail, my package, and the types of gift cards I sent. She essentially verifies each gift card i name, then after leaving me on hold again, comes back on the line and then asks me for each gift cards credit #.

I start to get frustrated and explain I did not write down the gift card numbers, and that telling her the specific types of cards and their amounts should be more than enough information. She then tries to explain how they have thousands of the same company gift cards sent to them daily, and that without the card numbers I can't prove their exactly mine?!?! (Oh really, because the statistical odds of having the same exact cards sent that I named for the exact amount in an envelope with my name and address on it, is like what, 1 in a gillion?)

Also, maybe it just my personal opinion but whatever happens to my gift cards once in the posession ABC Gift cards would fall under their liability wouldn't it? I mean if someone in their mailing facility is openining up and stealing gift cards without a transaction number, is that REALLY my problem?

Anyway, after another extensive peroid of being left on hold, Gabby comes back on the phone to tell me that they will eventually find the cards? Wait, hold up, weren't you just having me verify the gift cards for you for the past 20 minutes about their type and amount, and now suddenly you don't or never had posession of them or my package? Ummm, you're joking right?

Once I realized I couldn't prove if she personally found my cards, instead of getting more angry I just asked how long it would take to locate them. She told me it should take 2-5 business days, and once they found the cards they would make a transaction number for them and send me a check, or send them back.

It has now been over 7 business days and my account and order history have not been updated, and none of my calls/emails have been answered. The fact that I even have to file a report on this company for $150.00 worth of gift cards is mind-boggling. How this company is allowed to operate and still be in business is quite beyong my comprehension and understanding. The only reason I can think is probably due to the amount of business this company gives to websites like this one, as well as the BBB.

I would accept receiving my cards back, however, after reading numerous reviews about how the company sends people back cards with either different, destroyed, written on, or giftcards with no balance. I guess I should apologize for my lack of trust in such a well operated, satisfactory company such as ABC Gift Cards (SARCASM). I prefer the original transacton in which i entered to be honored, however I'm having a real hard time of beleiving at this point in time that this will ever be properly be resolved.

  • Jan 1, 2015

It is not possible rate a zero star other wise I would do so. DO NOT DO BUSINESS WITH THESE PEOPLE. they will give you the run around and not answer their phones.

I sold a few gift cards totaling more than $600 both, ok so I input my credit card information, bank iformation in order for them to deposit money into my account. I think , not sure if these cards would be considered as high value. A few days later bammn whamm, money is deposited into my account, all is good right? Yes for this transaction BAIT transaction I think that's what they would call it in their terms.

A few weeks later Logged in, and sold this company 4 cards totaling more than $2000. I paid somerwhere around $36 to insure the cards would get to the destination, It is a hefty amount of money to loose over the mail, right? Well a few days later cards arrive at destination, and as email states you will receive your money within 24 hrs I said ok, waited a few days since it was a holiday, and no call or email. I decided to call this place, customer support transfers me to a JULIE, extension 503 she answers and says we need more information since these are of high value cards( NOTICE, nowhere on their websited does it say they need all that information. ). I decided ok sure that's fine sent required information via email I mean at this point I want my money and I want it now. Required information is ( ID, SS#, Tax ID #). Well a few more days go by and no email no phone call and the weekend rolls around so I decided a to email them sunday night, a day goes by no answer, so I tried calling them and the representative says I will transfer you to JULIE, guess what NO ANSWER. I call various times and leave a voicemail, a day goes by and it is Tuesday. To this point I still have not received an email or a call. I really thank god that I decided to save all cards information, just incase something like this would happen. Called the Gift Card issuing Business and reported as lost or stolen. Hopefully I will receive my cards back soon. I will keep on writing bad reviews about this company to where they will know they messed with the wrong person. Thank you ABC gift cards for the worst service ever. GUESSED WHAT YOU HAVE MESSED WITH THE WRONG PERSON JULIE AND ASSOCIATES

  • Jan 1, 2015

I sent them ten gift cards two months ago and they have no sent me any compensation.

On November 1, I sold 10 gift cards to ABC Gift Cards. I chose to receive an Amazon gift card and I was supposed to receive $220.22.

On November 19, I received a somewhat unprofessional call from Julie asking me to return her call at extension 503. I immediately called back, but nobody answered.

On December 10, I contacted ABC Gift Cards via email. I received a response from Brooke McDaniel who informed me that as a new customer, I needed to submit more information. She also instructed me to call Julie at extension 503. Again, I called and nobody answered. In fact, I called multiple times and nobody ever picked up.

Yesterday, December 30, I complained to the BBB. Today, I received an email via the BBB from Jeremy stating that "two of the cards had a different balance than what was entered. As such, this raised a flag in our system and we tried to reach out to the customer."

According to my ABC Gift Cards account, I am now owed $182.39. If I had been told this early, pehaps a month or two ago, I would've been fine with it. However, as I have not heard from the company depsite my many attempts, I want my gift cards back.

  • Dec 20, 2014

I bought a Gift card for christmas and have been waiting over a week to get it shipped. WHen I call they said they said their internet has been down for 2WEEKS... hOW can a online company have their internet down for 2 weeks and still operate. Then they said it will take another 5-7 days to get my refund. This is Riduclous..,.Do not use them!!!

  • Nov 29, 2014

I purchased 3 gift cards in November 2014 from ABC Gift Cards and instead of cards this company sent me COPIES OF THE CARDS. After complaining to them and days of emails they admitted that they retained the actual cards and elected to send paper copies instead. Reeks of fraud!!! I had to dispute the charge with my credit card issuer after days of getting the run-around from "Gabby".

In addition to sending me photocopies of cards, one of the 'cards' they sent had a 0 balance. Imagine ordering a sweater and being mailed a photo of it- this is exactly what this company does.

  • Nov 28, 2014


THIS IS A TOTAL SCAM. I purchased 3 gift cards in November 2014 and instead of cards this company sent me COPIES OF THE CARDS. After complaining to them and days of emails they admitted that they retained the actual cards and elected to send paper copies instead. Reeks of fraud!!! I had to dispute the charge with my credit card issuer after days of getting the run-around from "Gabby".

In addition to sending me photocopies of cards, one of the 'cards' they sent had a 0 balance. Imagine ordering a sweater and being mailed a photo of it- this is exactly what this company does.

  • Nov 10, 2014

This company may ask for a copy of a customer's driver's license to be faxed to them. They don't give any good reason for why they need this, only to say that they need it for "verification". This isn't with all purchases, just whenever they feel like it. If asked for the company data retention policy, the company will no longer do business with you. This is very suspect. Additionally, the company will no longer respond to your requests for service, nor email you back with any response. I don't believe the company is legitimate, and they may be selling customer's personal identifications. Gift card purchasers, please beware. (and are owned by the same group. They are located at: 990 Cedarbridge Ave Ste B7 Rm 365, Brick, NJ 08723. The company is registered with the BBB. If you enquire about these practices, they will cease communications via email with you.

  • Jul 23, 2014

I want to preface this report by saying that my experience is very similar to that of another user (report #1153662). I believe this company has done this before and will do it again.

In December of 2013, I sold an ITunes gift card to ABC Gift Card for $65. I received an email saying that they will verify the gift card and once it is verified I will be sent my money. About a week later I received an email saying that it was good and I was sent money via PayPal.

I thought the matter was resolved and thought nothing of it until about one month ago, on 5/16/14, I received a letter from a debt collection agency saying I owed ABC Gift Card $65. Prior to this letter, I had not received any attempts to contact me, via phone or email. I had no idea there had ever been a problem or that I owed any money. I called the debt collection agency to inquire and was told to contact ABC Gift Card.

I attempted to call ABC gift card however was placed on hold and my calls were never answered. After several days of calling and leaving messages I finally got through and one of their associates spoke with me. I explained to her the situation and she said to email her an account of what happened and that she would forward it to the correct department, and that I would have to wait until they contacted me. So that day (5/23) I sent the email. I then heard nothing for the next week and attempted to call several times and leave messages without success. On 6/2, I sent a follow up email.

On 6/4 I finally got an email response, containing only one sentence “I am still looking into this matter.” After waiting another week I tried emailing again on 6/9, and sent another follow up on 6/13, however still received no response. I was contacted by the debt collection agency again today (6/18) so I decided to call ABC Gift Card again. After speaking to the associate, and her manager, they told me to contact another person who handles these claims.

So I sent him an email and have tried calling several times but no one has answered. I have left several messages and am now awaiting a response. I want this matter to be resolved immediately, however I cannot do so without the cooperation of ABC Gift Card.

  • Jul 17, 2014

I ordered a $200 PACSUN gift card (Order #211528) on 28 NOV 2013 for a Christmas gift. Shipped to Arlington, Virginia. My son tried to use the gift card on 5 APR 2014 in Virginia Beach, Virginia. The card balance was zero.

I called PACSUN at 877-372-2786 (option 4) and the gift card was used at the original purchase store in Illinois (zip code 61910) on 03 DEC 2013. ABC Gift card DID NOT honor the 45-day money back guarantee althought it was clearly evident that the gift card was used in a different city within a 45-day period. ABC refused to refund the entire purchase price of $146.

  • Jun 27, 2014

I sold some completely valid and full gift cards to ABC Gift Cards over 3 months ago. I was contacted on April 24th requesting further information on those gift cards and I told the representative exactly how I had obtained them and that I had entered the full card number on their site to verify the amounts before I sent them in (guaranteeing that the cards were valid and had the funds on them). ABC Gift Cards claimed they had attemped to call me several times, which is not true. I do not have any record of missing any calls from them on or before April 24th. I did not receive any further correspondence from ABC Gift Cards until I received a debt collection letter on 5/21. I believe that they are wrongly attempting to collect on a debt that is not mine. The gift cards I provided to ABC Gift Cards were valid - they were purchased directly through the American Express points program.

I was not given any notification that I was being sent to a collections agency, which I understand is not required by law, but it would have been appreciated - I could have tried to resolve the issue directly with ABC Gift Cards. In addition to this, I was never sent a bill or invoice for the amount - I was never requested to pay the amount of $164.00. Also, I'm not sure why the debt is $164.00 since ABC Gift Cards is claiming two $100 gift cards are invalid. That doesn't make $164.00, that makes $200.00. It also doesn't make sense that only 2 of the several gift cards I sent were invalid - why not all of them?

I have sent a letter to them directly as well asking for validation of this debt.

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