The AC quit blowing cold air in our home so my wife contacted our warranty company, American Home Shield. American Home shield (AHS) scheduled an HVAC contractor to come out and look at it. ACS Absolute Comfort, LLC sent a tech out. After twenty minutes, the tech determined that the evaporator coil in the attic leaked and needed to be replaced. He informed us that ACS would supply a report to American Home Shield, who would contact us shortly.
About an hour later we received an email quote from ACS stating that additional work needed to be performed to get our system in compliance with State and local codes. This work was not covered under the home warranty and would need to be done prior to replacing the coil. Total cost for non-covered work was $1,785.00.
Included in the items that needed to be completed to bring the system up to code was, according to them;
New supply plenum - $385
Duct modification - $225
Recovery and disposal of refrigerant - $155
Install float switch - $145
Install Coil inspection Panel - $155
Replace emergency drain pan - $155
Mastic Seal - $185
Disposal of Coil - $125
Install new drain line up to 30’ - $255
Their proposal clearly stated that these items were required by State and local law, and this is also what they reported to American Home shield. After further research, and phone conversations, and a subsequent meeting with ACS’s owner, we found that most, if not all items were not required at all.
ACS Absolute Comfort, LLC Reviews
The AC quit blowing cold air in our home so my wife contacted our warranty company, American Home Shield. American Home shield (AHS) scheduled an HVAC contractor to come out and look at it. ACS Absolute Comfort, LLC sent a tech out. After twenty minutes, the tech determined that the evaporator coil in the attic leaked and needed to be replaced. He informed us that ACS would supply a report to American Home Shield, who would contact us shortly.
About an hour later we received an email quote from ACS stating that additional work needed to be performed to get our system in compliance with State and local codes. This work was not covered under the home warranty and would need to be done prior to replacing the coil. Total cost for non-covered work was $1,785.00.
Included in the items that needed to be completed to bring the system up to code was, according to them;
New supply plenum - $385
Duct modification - $225
Recovery and disposal of refrigerant - $155
Install float switch - $145
Install Coil inspection Panel - $155
Replace emergency drain pan - $155
Mastic Seal - $185
Disposal of Coil - $125
Install new drain line up to 30’ - $255
Their proposal clearly stated that these items were required by State and local law, and this is also what they reported to American Home shield. After further research, and phone conversations, and a subsequent meeting with ACS’s owner, we found that most, if not all items were not required at all.