I ordered a cable for my TV. I was lazy and didn't want to find a Radio Shack so I ordered online from Adorama. I ordered a cable for $12 that would have been $6 at Radio Shack. I was still ok with that because I didn't have to go out of my way. The website said that it would take 5-7 business days to ship. A few days later I got an email saying that the item shipped by drop shipment. I had no idea what that was but I thought, ok, my item is coming. After 14 days I called the company and they explained that the cable wasn't in stock and they "farmed" the business out to another company and that the delay was their fault not Adorama's. I explained that I ordered from them and that the blame was entirely on them. It took another 2 weeks to get the cable. By then I had bought one somewhere else because I was definitely returning this one. I'll be damned if I'm giving my money to Adorama after this. I couldn't refuse the package because I still had no idea who it was coming from so it was delivered. I looked at the Return Policy at Adorama and you have 30 days to return an item. It took 30 days to get the item! Then because it is free shipping I would have the amount of shipping deducted from the return money. That would leave no money for me!
I tried to email the company through their website but guess what?! The website works for orders but there is an Internal Error when contacting them with negative feedback. Figures.
Do not do business with Adorama. I have posted at other websites but even BizRate has them rated highly and you can't post to BizRate so obvioulsy BizRate.com is a bunch of whores that take money for good reviews. If consumers can't post reviews to their website, where do they get their information? Hmmmm.
I ordered an item from Adorama on Feb 23rd and then went to the web site to check on my order 4 days later. My order was not found anywhere but my money had come out of my checking account. I tried to contact Adorama by email but got no response from them. I called them several time and finally got a hold of someone and was told they did not show an order from me. I placed the order again on the 27th of Feb and I am still waiting for it to arrive as of Mar 5th. They advertise 1 to 3 day shipping...that is a lie. Adoramas customer service is a joke and they do not care about their customers. They have not tried to resolve my issues. I will take my business somewhere else and I recommend you do too.
Stay far away. I ordered an expensive Epson printer from them. It had a $250 rebate, but required the UPC code from the carton. The carton came damaged with pieces of outer cardboard ripped off, and among them was the UPC code. Adorama would not do anything about it, so I was out $250.00. I will never buy anything from them again. They were responsible for getting everything to me in one piece, and they did not, but they would not make good on their problem.
Adorama Camera, Inc. Reviews
I ordered a cable for my TV. I was lazy and didn't want to find a Radio Shack so I ordered online from Adorama. I ordered a cable for $12 that would have been $6 at Radio Shack. I was still ok with that because I didn't have to go out of my way. The website said that it would take 5-7 business days to ship. A few days later I got an email saying that the item shipped by drop shipment. I had no idea what that was but I thought, ok, my item is coming. After 14 days I called the company and they explained that the cable wasn't in stock and they "farmed" the business out to another company and that the delay was their fault not Adorama's. I explained that I ordered from them and that the blame was entirely on them. It took another 2 weeks to get the cable. By then I had bought one somewhere else because I was definitely returning this one. I'll be damned if I'm giving my money to Adorama after this. I couldn't refuse the package because I still had no idea who it was coming from so it was delivered. I looked at the Return Policy at Adorama and you have 30 days to return an item. It took 30 days to get the item! Then because it is free shipping I would have the amount of shipping deducted from the return money. That would leave no money for me!
I tried to email the company through their website but guess what?! The website works for orders but there is an Internal Error when contacting them with negative feedback. Figures.
Do not do business with Adorama. I have posted at other websites but even BizRate has them rated highly and you can't post to BizRate so obvioulsy BizRate.com is a bunch of whores that take money for good reviews. If consumers can't post reviews to their website, where do they get their information? Hmmmm.
I ordered an item from Adorama on Feb 23rd and then went to the web site to check on my order 4 days later. My order was not found anywhere but my money had come out of my checking account. I tried to contact Adorama by email but got no response from them. I called them several time and finally got a hold of someone and was told they did not show an order from me. I placed the order again on the 27th of Feb and I am still waiting for it to arrive as of Mar 5th. They advertise 1 to 3 day shipping...that is a lie. Adoramas customer service is a joke and they do not care about their customers. They have not tried to resolve my issues. I will take my business somewhere else and I recommend you do too.
Stay far away. I ordered an expensive Epson printer from them. It had a $250 rebate, but required the UPC code from the carton. The carton came damaged with pieces of outer cardboard ripped off, and among them was the UPC code. Adorama would not do anything about it, so I was out $250.00. I will never buy anything from them again. They were responsible for getting everything to me in one piece, and they did not, but they would not make good on their problem.