I purchased 3 Air Conditioning units for my home in February of 2014 from AG Airconditioning & Heating Services, Inc owned by Abel Garza. I got estimates from 4 companies and AG was the least expensive and I had used them in the past to service my last home so I went with them. One of the other companies that I told I was going with AG warned me that they had a bad reputation and they sent me a link to other complaints . That was my first red flag. I decided that anyone can write a bad review so to save 1k dolkars on a 14k project I decided to go forward with AG. When I went to pay for the project the representative of the company told me they had to wait until my credit card payment cleared so that the company would have enough money in the bank to purchase the equpment needed for the completion of my project. This was red flag # 2. It appears that the company is very poorly capitalized and could shut down at any moment in my opinion. After my units were installed I inquired on my 10 year extended warranty for labor that was part of my contract and I was given the run around for months.
Part of my contract was to have 2 years of ac service on all 3 units ( aprox value of $1000) As you will see from text messages below Abel Garza will no longer honor what was included in my contract. As a line item in the contract it shows included here rather than a dollar amount so it would be difficult to get any recovery from a legal standpoint. The other thing they did was charge in the 14k contract only $400 dollars for the 10 year AIG extended warranty even though the cost everywhere else was $1500. This way they just sent me back $400 dollars rather than providing me what was in my contract and now it will cost me $1500 to purchase what was promise. This is a classic bait and switch and this is why I feel Abel Garza on a con artist and should be avoided. I am out $2200 by doing business with him.
After 5 months from February 2014 to July 2014 I continued to try to get my warranties from the owner Abel Garza by calling his company. In June I was told that they already had purchased the warranties but they didn't come with any paperwork by Abel's wife who either was lying or didnt understand what I had purchased I did speak with Abel Garza who promised he would get me what I paid for. After waiting another month I switched to texting as you can see below from the following texts. I felt including these texts here would show what I had to deal with.
AG Services Maintenance & Repair, Inc. Reviews
I purchased 3 Air Conditioning units for my home in February of 2014 from AG Airconditioning & Heating Services, Inc owned by Abel Garza. I got estimates from 4 companies and AG was the least expensive and I had used them in the past to service my last home so I went with them. One of the other companies that I told I was going with AG warned me that they had a bad reputation and they sent me a link to other complaints . That was my first red flag. I decided that anyone can write a bad review so to save 1k dolkars on a 14k project I decided to go forward with AG. When I went to pay for the project the representative of the company told me they had to wait until my credit card payment cleared so that the company would have enough money in the bank to purchase the equpment needed for the completion of my project. This was red flag # 2. It appears that the company is very poorly capitalized and could shut down at any moment in my opinion. After my units were installed I inquired on my 10 year extended warranty for labor that was part of my contract and I was given the run around for months.
Part of my contract was to have 2 years of ac service on all 3 units ( aprox value of $1000) As you will see from text messages below Abel Garza will no longer honor what was included in my contract. As a line item in the contract it shows included here rather than a dollar amount so it would be difficult to get any recovery from a legal standpoint. The other thing they did was charge in the 14k contract only $400 dollars for the 10 year AIG extended warranty even though the cost everywhere else was $1500. This way they just sent me back $400 dollars rather than providing me what was in my contract and now it will cost me $1500 to purchase what was promise. This is a classic bait and switch and this is why I feel Abel Garza on a con artist and should be avoided. I am out $2200 by doing business with him.
After 5 months from February 2014 to July 2014 I continued to try to get my warranties from the owner Abel Garza by calling his company. In June I was told that they already had purchased the warranties but they didn't come with any paperwork by Abel's wife who either was lying or didnt understand what I had purchased I did speak with Abel Garza who promised he would get me what I paid for. After waiting another month I switched to texting as you can see below from the following texts. I felt including these texts here would show what I had to deal with.