American Water Resources Inc


Country United States
State Benin
City Alton
Address 1420 Discovery Pkwy
Phone 1 618-433-4000
Website www.awrusa.com

American Water Resources Inc Reviews

Most Useful Comment
  • Nov 24, 2014

Insurance to protect your in house plumbing, on hold for 45 min to report problem ,no answer and then they hang up they take your preium but don't resrespond stay far away nj American water should be ashamed. They promote this fraud.

Mark as Useful [1 vote]
Most Useful Comment
  • Jul 30, 2014

This company advertises water line insurance if a pipe should break giving examples of the heavy cost of repair.

I sent them a check in the amount of $65.88 in April of 2014 which "cleared" the bank with no problem. In June in started calling them since I had not received a policy nor even a receipt. The following took place:

"Check never recieved and when it is it will take 60 to 90 days to issue any kind of policy if there is no problem with the check"

Call #2: "We will need a copy of the check as never received." I obtained a copy.

Call #3: When I noticed when the check had cleared I called them again and told them I was going to report this situation to the BBB, etc. Then told, "Oh, I see where we DID receive the check and I will send you a policy right niw as we speak."

Call #4: When nothing received called them again and told, "I'll send you another policy right now." I then obtained the confidence of one of their phone emplyees who told me, even if did receive a policy it covers nothing more than about 20 feet of pipe, nothing as to under the house if on a slab nor the walls of the house, etc. As other reports on the internet stated "they cover nothing and nothing but a scam!"

NOTHING EVER RECEIVED.

I called my bank and requested they reverse post this check as the internet reported the company as a "scam.

Mark as Useful [1 vote]

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