Ashley Furniture Industries, Inc.


Country United States
State California
City Arcadia
Address 1 Ashley Way
Phone (800) 477-2222
Website www.ashleyfurniture.com

Ashley Furniture Industries, Inc. Reviews

  • Jun 10, 2015

WARNING TO CONSUMERS . please do not buy ashleys furnitures or there warantys so called insuance from gardsmans i purchased over $6000 from them and when there cheaply made and over priced furnitures started falling a part i called guardsman insurance the give me the run around for months and alleways found a reason not to cover the repairs so please dont waist your hard earned money you have been warned i just wish i was warned before buying anything from them .

  • Apr 16, 2015

Ashley's didn't want to hear a word I said until I took it to Twitter. My couch is falling apart. After months of social mediaing it out they finally agreed to let a tech come out. He tried to say it was normal wear and tear and the way we were reclining. We have no kids its just me and my husband. After numerous attempts of telling this is defective the only choice they gave me was to fix it. So they ordered all new recliner leather for all 3 recliners on both sides that are ripping apart. Well I got one of the cushions in today. Guess what? Sams story. Holes in both sides. It almost looks like they do tht to sew it well it ends up ripping apart. It is defective and Im out to prove it. They are not going to rip me off. Ive had enough. Ive contacted the BBB and Attorney General. I will fight. Everyday 365 days a year. Buyer Beware. Google reviews and twitter. They have the worst quality and customer service ever. I have you tubed, tweeted, facebooked. Reported. I will continue on so this does not happen to the hard working midde class american people. ****ley furniture has not heard the last from me!

  • Jan 15, 2015

We bought over 5000 dollars worth of furniture last year when we moved into a new house. 1 year later and two pieces are falling apart. I have stayed home 3 days at no pay, only to have them "repair" it. It falls apart again. They will not even discuss the possibility that its poor quality and replace it.

  • Aug 11, 2014

Have you ever felt discriminated by a salesman or anybody who thought that he was better than you because you are a woman? How about being treated like a second class citizen because you are not white? Well, this is how Karry, the owner and store manager of Ashley’s Furniture Calgary Heritage HomeStore treated me this afternoon!

My husband and I decided to buy a sectional for our basement. We are quite excited about this purchase as we are normally savers and not spenders. We previously had pleasant dealings with Ashley’s three years ago and were hoping for a repeat experience. They day went on smoothly as we perused and zeroed in on the sectional we wanted to purchase. As they were having a storewide sale that day, we asked if we could get a bigger discount than the one that was advertised. Our salesman informed us that he unfortunately couldn’t give us lower prices. He, however, could ask his manager if he could do something for us.

Karry, Ashley’s Calgary Heritage Homestore manager, came in already curt with the salesman- continually interrupting him and questioning his price calculation. He gave us a lower price and argued that is so much more than the 25% off that was advertised. Karry then proceeded to interrupt me as I was questioning his math on the percentage off. Karry asked my husband “CAN YOUR WIFE UNDERSTAND THIS?” I informed him that I have a master’s degree, I can obviously understand basic math.

This is very offensive! Why did he not talk to me directly? Does he prefer to deal with his kind? Does he think that I cannot understand him because I am a woman or because I am not Caucasian like my husband? I told my husband that we are going home and not purchasing anything from him. Karry felt the need to shout at me and my family of how he was so happy to have met us. I said, “I unfortunately cannot say the same to him.” My husband, son and I stood up from the couch and walked towards the store doors. Karry felt the need to follow us and shout at me again saying “a person with a master’s should be able to understand basic math!” I asked him what his name was, he said he is Karry, he is the store manager and he owns the store and then told me to never visit his store again!

After you have read this, you might think I am angry and you are right! I am angry! I am angry that someone felt that need to make me feel ashamed of my gender, ashamed of my colour and made me feel simple. Karry’s attitude infuriates me. I do not feel that it should be tolerated in any circumstance. I, of course, do not plan to go back to his store again; and I urge others to take a stand against any and all kinds of discrimination. Please boycott Ashley’s Furniture.

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