I was temporarily without dental insurance, and saw the ads for Aspen Dental stating:
No Insurance?
Free New Patient Exam & X-rays *
*$19 in IL & TN
This sounded like a good deal, so I booked the appointment. It took more than 2 hours and 15 minutes. On top of the huge lack of respect for my time, the dentist, technician and office manager all claimed I needed a "deep cleaning and scaling" to the tune of nearly $3000. I had seen my own dentist 6 months ago who expressed no concerns at all. The office manager pulled a high pressure sales pitch telling me that it was risky to my health for me to not have the deep cleaning done. They would gladly finance the procedure for me. She did not want to let me leave. I kept asking if I could have a routine cleaning while I saved the money for the deep cleaning, and she told me that was not possible. When I refused to sign anything and left the office, I promptly received a bill for nearly $300 for my "FREE" exam and x-rays. The bait and switch had failed, so they decided to bill me for the services they advertised for free.
This is a huge scam and I will be filing a complaint with the Rhode Island Attorney General's office tomorrow morning. Steer clear of Aspen Dental - do not fall prey to their deceptive practices. See a reputable, licensed dentist with good, honest people and save yourself much time and aggravation.
Aspen Dental Management, Inc. Reviews
I was temporarily without dental insurance, and saw the ads for Aspen Dental stating:
No Insurance?
Free New Patient Exam & X-rays *
*$19 in IL & TN
This sounded like a good deal, so I booked the appointment. It took more than 2 hours and 15 minutes. On top of the huge lack of respect for my time, the dentist, technician and office manager all claimed I needed a "deep cleaning and scaling" to the tune of nearly $3000. I had seen my own dentist 6 months ago who expressed no concerns at all. The office manager pulled a high pressure sales pitch telling me that it was risky to my health for me to not have the deep cleaning done. They would gladly finance the procedure for me. She did not want to let me leave. I kept asking if I could have a routine cleaning while I saved the money for the deep cleaning, and she told me that was not possible. When I refused to sign anything and left the office, I promptly received a bill for nearly $300 for my "FREE" exam and x-rays. The bait and switch had failed, so they decided to bill me for the services they advertised for free.
This is a huge scam and I will be filing a complaint with the Rhode Island Attorney General's office tomorrow morning. Steer clear of Aspen Dental - do not fall prey to their deceptive practices. See a reputable, licensed dentist with good, honest people and save yourself much time and aggravation.