The stated "Shipping Times Guarantee" that is prominantly placed at the top of their website is misleading. If you are ordering from Canada (or other countries), don't waste your time. It has been 15 days (11 business days) since I placed my order - and it still hasn't arrived. The stated 8-day delivery guarantee doesn't apply if there are "customs delays" - which means that if your package goes through customs (i.e. if it is shipped outside of the US), there is no guarantee at all. I have since discovered that local companies have similar (and often better) products and prices - cheaper shipping, and actual delivery time guarantees.
Birthday in a Box Reviews
The stated "Shipping Times Guarantee" that is prominantly placed at the top of their website is misleading. If you are ordering from Canada (or other countries), don't waste your time. It has been 15 days (11 business days) since I placed my order - and it still hasn't arrived. The stated 8-day delivery guarantee doesn't apply if there are "customs delays" - which means that if your package goes through customs (i.e. if it is shipped outside of the US), there is no guarantee at all. I have since discovered that local companies have similar (and often better) products and prices - cheaper shipping, and actual delivery time guarantees.