Buy Auto Parts


Country United States
State California
City San Diego
Address 6740 Cobra Way,
Phone (858) 200-0516
Website www.buyautoparts.com/

Buy Auto Parts Reviews

  • Mar 12, 2015

I bought an AC compressor kit(comp, rcvr/dryer,expn valve) for $454 7Mar14 from Buy Auto Parts.

While the compressor lasted, the clutch bearing failed by Jan 2015. The entire clutch assembly spun around!

I bought a new compressor from a Mazda dealer for $250. When I compared the clutch, it was different. Is Buy Auto parts sourcing in China and rebranding as of Japanese manufacture. They sent me a belt in a Gates sleeve but the part number on the belt was another manufacture's number.

The effort to replace an AC compressor is so high for a MAzda CX7 that I would not risk even getting a replacement from them.

Their rep on the phone seemed knowledgeable and their delivery was good. Parts selection is good. Prices are ok.

Quality is important for a high installation labor effort part and $454 should have assure it.

I recall trying to return belt which was the wrong size - they would not do it. They are a "office only" parts place and likely have someone else handle the physical inventory

  • Sep 25, 2014

I ordered an AC kit from Buy Auto Parts on July 22, 2014 and paid for it in full with my credit card. We had it installed into our 2002 Ford F350 by and ASE certified mechanic.

By September 10, 2014 as I was driving 65mph down highway 35, I heard a terrible thud then nothing but hot air was blowing out of the AC vents. I called Buy Auto Parts as soon as I got home from an approximate 200 mile trip.

I was told by a young man who stated his name was El Doppo? that if I would have my mechanic contact them with the diagnostic info that they would replace my part. My mechanic called them two days later and gave them the info they requested.

He was then told that he improperly oiled during his installation and that he should have added 9 and a half ounces of oil and that they would not cover the warranty. So my mechanic contacted Ford to double check himself and Ford told him that he was spot on in the installation of the AC kit and that no more than 7 ounces should ever be put in and that his measurements were correct.

My biggest concern is not about the money or the replacement of the part because we now have an brand new OEM part, but my concern is about all of the complaints I have read about this company selling defective AC kits to customers and the fact that when my husband came home and opened the hood of our truck the clutch face was laying inside the engine compartment.

I was informed that things could have been worse and I am concerned that someone else may not be as fortunate as I was on the road. Defective parts like this one can be hazardous to one's health.

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